Waited an hour at the airport for the shuttle to pick me up. Hotel itself is fine, but it seems to be understaffed, and that kind of wait is not acceptable to me in an airport hotel. More

This hotel is situated perfectly for those who want to shop in Buffalo, NY. The hotel is clean and breakfast was delicious. There were many choices of hot and cold items. The rooms were up-to-date, spacious and very clean. The best part of the stay was the Staff. They were accommodating and helpful, patient and courteous. More

We picked this hotel for a few reasons. 1/ Nearness to airport 2/ Price 3/ Economical parking rate for a week at the hotel 4/ Satisfactory reviews 5/ Free Shuttle Check-in was easy. Room was a bit tired but so were we therefore it was OK for one night. No complaints. Continental breakfast included. (Cereals, waffles, muffins, toast, hard boiled... More

We were pleasantly surprised how nice the place was. It is located very close to the airport and has a Denny's restaurant right in front of the hotel. The room was very clean,the room was nice and the king bed was very comfortable. We usually stay at the Hilton Garden Inn when flying out of Buffalo airport but it is... More

I often stay at Best Westerns and have enjoyed a level of reliable comfort that was consistent over the years and in a wide variety of locations, however, this motel is the exception. The parking lot is exceedingly crowded and difficult to find a space plus it's not well lit. I requested a room away from the elevator with my... More

My husband and I stayed here on April 15th for one night before flying from Buffalo to Ft. Lauderdale. We had a late arrival (which we had informed the hotel upon booking that we would be late) but we greeted promptly upon arrival. Check in was quick and my husband was able to park the truck himself. I arranged for... More

Had a great room, nice comfy bed and mini fridge in the room. There was an Airport shuttle to take us to the Airport and they allowed us to leave our car there for the week that we were away on vacation. Then they even came and picked us up on our return. Staff was very friendly and efficient. Will... More

Stayed one night to catch a plane. When we arrived there was no one on the desk. About 20 mins someone came and gave us a key to a wrong room then one that would not open then a room with someone else in it and then after about an hour our room. Everything at this hotel is tired and... More

Stayed here with a group of friends for two nights for a Bills game in September. Staff was friendly and helpful. Breakfast was fine. We had no issues with any of the rooms (our group had 5 rooms). We forgot chairs for tailgating before the game and they graciously let us borrow the folding luggage racks. Not sure if they... More