Staff was friendly, courteous, and responsive to my special needs. My room was nice, clean and convenient to handicap parking. Continental breakfast was included and offered a wide variety of choices. I would definitely return and reccommend this location to friends.

My family and I are retuning home from a trip to Cape Cod. I booked all our hotels in January. We bring our own food on trips to 1) cut expenses of eating out and 2) I have a 7 yo with food allergies. I research carefully and choose hotels with microwave/refrigerator, king bed with fold out or 2 queens.... More

I have stayed here several times for work. The hotel is in a good location and the staff are all friendly and helpful. The rooms are always clean and a good value for the price. There are several restaurants in walking distance and more just a short drive away. I would recommenced this hotel if you are looking for a... More

I've been staying at the Quality Inn East Syreacuse for the past 3 years and always got treated well. The rooms are clean and up to par. The staff is very friendly and helpful. The breakfast is excellent. I also love the pool here. I would recommend people to stay here. A speical staff shout out to Janelle. She's an... More

I have to start by saying that considering this room was very cheap to book, you can't expect everything to be perfect. The hotel is certainly dated and the rooms need some upgrades. The room wasn't very big, but overall it was okay for our needs and for the price. Bathroom/sink area were okay, but very cramped. My major complaint... More

I stayed in the Quality Inn when traveling on business, and found it to be acceptable, but far from luxurious. (I wouldn't expect luxury for the proce of a room here.) The bedding was clean, and the bathroom was also sufficient, I had a very hard time setting the temperature on the thermostat though, so getting the room to the... More

So I just stayed at this Quality Inn for a third time this year. I read some of the previous reviews and must say that I've never had a problem here. I always take a ground level smoking room and they are always very clean and stocked with plenty of towels and essential items such as shampoo. Yes, the carpets,... More

Been staying here for the last few years whenever we are in Syracuse for shopping, sightseeing, or to just get away. For myself, the least amount of times that I have any concerns the better. Over the years there has been few concerns. Our last trip everything was as to the usual standerds, staff was friendly and talkative and the... More

Final stop before heading home on the road trip. This is the usual stop we make before the last leg, and the selection of hotel/motels here are aplenty. Of note though, a lot of the hotels here have changed nameplates and ownership. The properties are in the same place, but many of them are under different names now. The hotel... More