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All 15 East Syracuse hotels

CrestHill Suites Syracuse

3.0 of 5
6410 New Venture Gear Drive, East Syracuse, NY 13057
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CrestHill Suites Syracuse
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89%
Ranked #2 of 15 hotels in East Syracuse
Most recent review
5 of 5 stars Reviewed 12 June 2013
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248 reviews from our community

Traveller rating
    164
    57
    19
    3
    5
See reviews for
Families
105
 
Couples
57
 
Solo
10
 
Business
30
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed 12 June 2013 NEW

On June 8, 2013 me and my family checked into Cresthill Suites in E.Syracuse Ny. I was pleasently surprised by the 2 bedroom suite it was like am minnie Apt. The king bed slept nice and when i put the kids down there slept threw the nite. Breakfast was very plentiful and all the staff was very helpful and friendly.... More

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East Lansing, MI
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 June 2013

Found this hotel through TripAdvsior and was basically very pleased. I got upgraded to a two bedroom suite (which was a fair hike from the elevator) which was extremely nice. The overnight rate was great ($95 with a AARP discount). The kitchen was well set up, and the bed extremely comfortable. The night staff was very pleasant and helpful, getting... More

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San Diego, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 June 2013

We stayed there May 15, 2013 in Room 219. It was after midnight when we arrived and first impression from our weary eyes was that it wasn't too bad. Then we noticed the fist-sized hole in the wall in the bedroom. Then we noticed that the AC unit cover was broken and not attached to unit; exposing filthy dirty filter... More

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New York
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 June 2013

We stayed at the Cresthill Suites and were very satisfied. Even though, the hotel had many guests, the suites were extremely quiet. The rooms are comfortable and clean and I would definitely stay at this hotel again in the future.

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Roanoke, Virginia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 19 May 2013

Booked on hotwire, but had to additionally pay more than i paid for the room to upgrade to a 2bedroom when other family decided to go. Was glad to see pack n play in room. that was a request granted. The water leak at air conditioner was frustrating to walk on, lady dusting plants while we ate breakfast near the... More

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jstocker, General Manager at CrestHill Suites Syracuse, responded to this review
28 May 2013

Thank you for taking the time to write a review about your recent stay with us... I appreciate the fact that the lady dusting the plants during your breakfast did not sit well with you. I will contact the plant company and make sure this never happens again. I hope everything else went well during your brief stay with us... More

Timmins, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

I recently stayed at this location. Was booked through Hotwire and I was very satisfied! I had a one bedroom suite. Room was in good conidition and clean. I arrived at 12:30am and the front desk staff was very pleasant and helpful at such a late hour. Check in and out was a breeze. Plenty of free parking. This hotel... More

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jstocker, General Manager at CrestHill Suites Syracuse, responded to this review
14 May 2013

We would like to "Thank you" for sharing your comments on your experience while visiting the CrestHill Suites in Syracuse. If you have time, could you please call the hotel and ask for me. I need to track down what room you were in so We can address the refrigerator and couch issues. We certainly would love for you to... More

Long Island, NY
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 29 April 2013

This hotel is a wonderful gem - our room was spotless, the furnishings were in top shape, the small kitchen in the room included the basic utensils, plates, and cookware, and the free breakfast was actually quite good - included cooked eggs, sausage, french toast, as well as the usual cereals, pastries, yogurt, and hard-boiled eggs. The check-in was quick... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review
30 April 2013

Thank you for such a glowing review! We certainly would love to see you in the future. Once again, Thank you for your business it is truly appreciated! Jim Stocker More

Ottawa, Canada
Top Contributor
71 reviews 71 reviews
64 hotel reviews
Reviews in 59 cities Reviews in 59 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 22 April 2013

Stayed one night at the Cresthill. Had understood from the booking site that it was close to the Syracuse Airport and offered shuttle service and free parking, but this did not work out as planned. Turns out the Motel is nearly 10 miles away and the shuttle only runs from 8-4:30 Mon-Fri, and that there was a parking charge unless... More

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jstocker, General Manager at CrestHill Suites Syracuse, responded to this review
30 April 2013

We would like to 'Thank you" for your positive review. I am glad to hear that the front desk staff made the simple adjustment to make you and your family comfortable. They are a proud bunch at the front desk,,, and take great pride in what they do and how they can make a positive difference in a families experience.... More

Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 21 April 2013

My family stay in a studio with two queen beds. Very spacious room. Front Desk people are very friendly. I get this hotel from priceline and originally it's a 1-king bed suite. I have a family of 4 with 2 kids. The front desk has no problem to switch us for a 2-queen beds studio. The studio itself is very... More

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jstocker, General Manager at CrestHill Suites Syracuse, responded to this review
14 May 2013

Thank you for taking the time to share your thoughts about CrestHill Suites on this website. I am certainly glad that the staff could accomodate your families needs and offer you a complimentary upgrade! Travelling with young children is hard enough, so hopefully this allowed you time and space to relax. We hope you stay with us on your next... More

Mount Kisco, New York
1 review
4 of 5 stars Reviewed 19 April 2013

December 2010. As a Quality Assurance Specialist headed up to Syracuse from Westchester county during one of the most horrific blizzards I have ever encountered. Upon my arrival I had the extreme pleasure of meeting Shad, he was on point with the front desk operations and greeted me warmly. Needless to say that I was no way used to driving... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review
24 April 2013

I would like to "Thank You" for writing such an outstanding review of one of our key staff members here at the CrestHill Suites. Shad has a long history of superior guest service praises. He honestly cares how your experience is going when here at the hotel, he treats it like you were a guest in his own home. A... More

 
 
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Additional Information about CrestHill Suites Syracuse

Also Known As:
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Suites Syracuse Hotel
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse
Address: 6410 New Venture Gear Drive, East Syracuse, NY 13057
Phone Number:
Region: United States > New York > Finger Lakes > East Syracuse
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in East Syracuse
#2 Family Hotels in East Syracuse
#3 Business Hotels in East Syracuse
Price range (per night): S$144 - 175
Hotel Class:3 star (3*)
Reservation Options:
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