Changed rooms twice. Manager never on property to handle"party people" I have photos of the empty cases of beer and trash that piled up; and the blood- a women fell at back entry and was taken to hospital-the blood was not cleaned up properly. We (and other guests) complained about the noise and smell of weed coming from one of... More

Overall, very good hotel, in nearly all aspects. Did not like the steps into dining area, from where breakfast was put out for guests. . . especially when carrying food back and forth, for we seniors who have a bit of trouble with balance and sight! Also, it was surprising to see a lovely hotel like this, with very comfortable... More

The rooms are fine but, the following items don't live up to the standards I have found in other locations - 1) their TV services are satellite based and will go out at the minimal amount of weather issues. 2) their TVs are still large tube based sets even when others are large LCD panels. 3) Thier air conditioning systems... More

Unfortunate we found a bed bug today and have the proof of it we just waiting to see The manager it has been one of my worse experienced in my life. I think it is disgusting thin. If you said that this place it is clean ?? You need to take a intensive course of what cleans means it is... More

Westchester is woefully short of hotels and we stay at La Quinta as a last resort. It is faded and musty and in need of a spruce up.The room we had has no fridge. The carpet is threadbare but the beds are comfortable. The walls are a dull beige and dreary. Elmsford is not an ideal location but close enough... More

Employee at front desk very rude and started yelling at me and pointing her finger in my face. Horrible customer service! I have never been treated so poorly in my life!! This would be the last time I say here because of this horrible experience!!! More

I have to visit NYC 2-3 times/year due to family obligations. I stay at this La Quinta due to its proximity to the Bronx, its safe environment, and the quiet rooms. The room rate is fair, staff is always friendly, and I've never had a major complaint. My only concerns this time was the slowness of the courtesy desktop in... More

Good hotel close to where I needed to be. Good value for the room.King size bed was comfortable and had enough pillows.Wireless internet was a plus. Fridge ,Iron and blowdryer in room.Heat worked TV was not flat screen but it was still working and had pay per view movies.Breakfast was bagels cereal muffins toast eggs and waffles you can make.Coffee... More