We had the rooms on ground floor it was very cold as it had snowed that night. Children were not very comfortable we had to ask for an additional blanket, bathroom was npt carpeted it was very cold to walk on it and it was very small. Not very impressed with the hotel. Average hotel with limited facilites.

getting close to a remodel , Great staff decent rooms . Bar was reasonably priced & good mixed well ;) nice view of the river . parking free & plentiful . nice location . breakfast buffet selection was a little light in my opinion .

Staying at the Hotel for a night only as we were keen to rest so to spend quality time at Niagara Falls. This hotel has a great view from hotel room from the 5th floor facing the Niagara river. Hotel also had good clean swimming pool.

We stayed 2 nights for a convention. Check in was good. One of the elevators was down ( only 2 ) so with a convention in the hotel, one elevator, not good. And the elevator that did work, a little girl almost got closed in the door because they don't stay open very long. Ceilings in hallway were low which... More

What a dump! Dirty bathroom, paper thin scratchy wrinkled linens, stained lampshades, peeling wall paper, credenza doors removed, desk drawer handle missing, no tv channel listing, broken whirlpool, no ice machines on floors 2-5, and don't even think about eating there. Their definition of buffet-ziti, meatballs, salad. I have never stayed in a worse Holiday Inn.

Our stay was beyond words!! Thank you for the wonderful and great accommodation! They made lots of improvements to this hotel! Highly recommended! The best! Keep up the great work! 5 star ***** Excellent customer service****** More power to you! God bless!

I had my birthday party here with a large group of friends and the stay was excellent! The staff was helpful and very friendly. The indoor pool was very large with plenty of seating room and a hot tub! The hotel itself was easy to find and reasonably priced!

I had an excellent stay for the second time and I have noticed many changes in the hotel, it is much cleaner and experienced better service. i enjoyed the indoor swimming pool and my favorite view of the lake. Definitely I will come back and stay.

I've been going here since I was 6 years old every year. I am now in my 30s. Great getaway for a weekend. Two large swimming pools, a private sixth floor with key access only. Meeting rooms are huge and they have lots.