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Red Roof Inn Buffalo - Hamburg Reviews

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Red Roof Inn Buffalo - Hamburg

2.0 of 5
5370 Camp Road, Hamburg, NY 14075
Hotel amenities
Red Roof Inn Buffalo - Hamburg
9 traveller photos
Ranked #2 of 7 hotels in Hamburg
4.0 of 5 stars 108 Reviews
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108 reviews from our community

    Trip type
Traveller rating
    43
    34
    13
    8
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Date Rating
Washington, Pennsylvania
2 reviews
“Will be staying again!”
4 of 5 stars Reviewed 21 May 2013 NEW

My husband and I stayed for three nights. Staff at the front desk were very helpful and gave us a room opposite of the highway and second floor to avoid hearing cars. No noise problems other than loud people one night. Room appeared and felt clean, AC worked great. Noticed a few ants in the bathroom but nothing major. Great... More

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Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review
23 May 2013

Dear bllewis: Thank you for taking time from your schedule to review our property, as we always appreciate guest feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our newly renovated guestrooms and our strong price / value ratio, which we believe are critical and distinguishing features that sets our property apart... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great customer service”
4 of 5 stars Reviewed 19 May 2013 NEW

The price of the room was excellent and the location was perfect. Beckie at the front desk was extremely polite amd helpful. I had guest coming the next day and she arranged it so our rooms were next to each other. The room was generally clean. The molding behind the toliet in the bathroom was coming off the wall and... More

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Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review
23 May 2013

Dear ASwinger: Thank you for taking time from your schedule to review our property, as we always appreciate guest feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our newly renovated guestrooms and our strong price / value ratio, which we believe are critical and distinguishing features that sets our property apart... More

Swanzey, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Comfortable, clean”
4 of 5 stars Reviewed 18 May 2013 NEW

The room was comfortable and clean. It is true having a room opposite the highway is best and that a hair dryer is not offered.....but otherwise good for the price. The staff was very helpful and gave us tips on the local area.

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Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review
23 May 2013

Dear Lionsmouth1974: Thank you for taking time from your schedule to review our property, as we always appreciate guest feedback. We appreciate your comments regarding the overall condition and cleanliness of our newly renovated guestrooms and our strong price / value ratio, which we believe are critical and distinguishing features that sets our property apart from the competition and generates... More

Buffalo, New York
1 review
“Will Never Stay Again!”
2 of 5 stars Reviewed 18 May 2013 NEW

Very noisy, bed uncomfortable, no coffee in room, no hair dryer, wifi doesn't work properly and front desk was rude when I called to ask a question! This is just a cheap motel with a brand name on it!! I would not stay again-ever!

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Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review
23 May 2013

Dear Bob Nicole C: Thank you for taking the time to tell us about your experience at the Buffalo Hamburg Red Roof. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you experienced during your recent stay with us. Regarding your comments about the lack of in-room amenities, our Superior... More

Merrimack, New Hampshire
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
“Ok place”
4 of 5 stars Reviewed 13 May 2013

A one night stay & not our usual chain but price was right. It's an ok place but not great. The bathroom floor wasn't swept. AC unit had mold or mildew on it. Beds were clean. That's about all I can say for it. I'd stay again if I HAD to only.

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Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review
15 May 2013

Dear Crocmate11: Thank you for taking time from your schedule to review our property, as we find guest feedback to be beneficial to our continued success. Please accept my sincerest apologies for the issues you experienced during your recent stay with us, as our goal is to meet and/or exceed our guest's expectations. In the future, should we fail in... More

Springfield - Springfield Township, Pennsylvania
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Nice place”
4 of 5 stars Reviewed 13 May 2013

Front desk ppl was very nice and helpful. They helped with directions to downtown buffalo. Even printed out directions to restaurants for me. Room was clean and comfortable. The air/heat unit was super quiet!! I'll stay here again.

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Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review
15 May 2013

Dear LT80jack: Thank you for taking time from your schedule to review our property. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and overall condition and cleanliness of our newly renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart from the competition and generates loyalty to the... More

Ajax, Canada
Senior Contributor
46 reviews 46 reviews
3 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
“Inn was fine, idiot in the parking lot spoiled it for me”
4 of 5 stars Reviewed 12 May 2013

The room was fine, young lady at the front desk was polite, friendly and helpful; Price was very good, location was good as it is close to the hwy. However there was this clown yelling at 5am that "IT WAS OVER IN THE NEXT BUILDING" not once but 1/2 a dozen times, then a dog starting barking, Why some people... More

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See 2 more reviews by Ajax-Ian12 for Hamburg
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review
13 May 2013

Dear Ajax-Ian 12: Thank you for taking time from your schedule to review our property, as we find guest feedback to be beneficial to our continued success. We appreciate your comments regarding the hotel staff's level of service and overall condition and cleanliness of our newly renovated guestrooms, which we believe are critical and distinguishing features that sets our property... More

Ithaca, New York
1 review
“Saved the day - week- month!!”
5 of 5 stars Reviewed 11 May 2013

Our son was transferred from Rochester to Buffalo with just a week's notice. We needed an affordable place to stay (clean too) for over 7 weeks while he found an apartment in the area. The staff has been incredible. They gave us a fabulous rate. They are extremely friendly and helpful and honest. My son says the room is 'nice... More

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review
13 May 2013

Dear Suzanne S: Thank you for taking time from your schedule to review our property, as we always appreciate guest feedback. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our newly renovated guestrooms and our strong price / value ratio, which we believe are critical and distinguishing features that sets our property... More

New Castle, Pennsylvania, United States
1 review
“Great Price, Nice Hotel!”
5 of 5 stars Reviewed 6 May 2013

The staff was extremely friendly. The room was clean and neat. Wonderful for pets! I would stay here again without hesitation. Beckie in the front office did everything she could to ensure my stay was great!

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review
8 May 2013

Dear Bird187: Thank you for taking time from your schedule to review our property. We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our newly renovated guestrooms and our Pet-friendly policy, which we believe are critical and distinguishing features that sets our property apart from the competition and generates loyalty to the Red... More

Empoli, Italy
1 review
“Red Roof I found comfort and kindness.”
4 of 5 stars Reviewed 30 April 2013

I had a good stay the room was clean,smelled good and the staff was very kind and helpful to my needs.Extra pillows....no problem......wait to clean room ....no problem....Newspapers delivered daily usa today.....Sunday Buffalo News.Very close to Ralph Wilson Stadium,Hamburg fairground/Racetrack/Casino.Lots of good restaurants and good shopping for everything.

Was this review helpful? Yes
Dan G, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review
6 May 2013

Dear Wilbur G: Thank you for taking time from your schedule to review our property. We appreciate your comments regarding the hotel staff's level of service, proximity to area attractions and overall condition and cleanliness of our newly renovated guestrooms, which we believe are critical and distinguishing features that sets our property apart from the competition and generates loyalty to... More

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Additional Information about Red Roof Inn Buffalo - Hamburg

Also Known As:
Red Roof Hotel Hamburg
Red Roof Hotel
Red Roof Inn Hamburg
Hamburg Red Roof Inn
Address: 5370 Camp Road, Hamburg, NY 14075
Region: United States > New York > Hamburg
Amenities:
Business Centre Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Hamburg
Price range (per night): S$91 - 143
Hotel Class:2 star (2*)
Reservation Options:
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Red Roof Inn Buffalo - Hamburg
5370 Camp Road
Hamburg, NY 14075
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