The hotel is showing signs of being run down. It doesn't look like it had much upkeep since it opened. Ex. Duct tape on the drain pipe to prevent leaking. I was impressed with the staff but, seem that ownership is lacking pride. Their large clientel are truckers which are bused in from the truck stop. Next to the hotel... More

We stayed here for a quick getaway with our young sons. There were not many guests that night. The good:it's always nice to have breakfast at the hotel. The rooms were clean and new. The price was right! The wifi worked well. The bad: the pool was really poorly lit and surprisingly cold. Despite how empty the hotel was, we... More

We have stayed here before and the hotel is starting to age although it is ok. It is in a run down old industrial area but very quiet and handy for shopping etc. We stayed in a double room which was big enough with very comfortable beds, all of us had a very restful good nights sleep. The breakfast was... More

Great pricing, averaging $100 a night with breakfast, free parking, free wifi and a fitness center. Although it is not walking distance to anything it is within 5-10 min drive to a tonne of restaurants and box stores. It is also new looking and feel. Rooms are spacious and we stayed in a standard king room and it was really... More

Stayed at this property on the weekend and it was quite enjoyable. Location is close to Buffalo downtown, but not much to do in immediate area. There is a large shopping complex 4-5 miles away. The property is very clean and looks brand new. Room was excellent, bathroom was very well kept. The breakfest in the morning is decent and... More

Located just outside urban Buffalo, the BW Lackawanna is set back from the hwy, convenient, and staffed by caring, professional employees. This was my 2nd stay at this hotel, and, despite an intervening period of 6 months, the desk clerks remembered me and welcomed me warmly. Check in and check out ridiculously easy. Cost & value top notch. Continental breakfast... More

Had a fantastic stay at Best Western, Lackawanna, NY last night. Large, modern, king suite, classy fixtures & modern decor. The room was immaculately clean! Beds were super comfy and had a fabulous night's sleep! Plenty of lovely towels in the bathroom which had a wonderful deep bath and a great shower-head. There’s a small fridge in the room but... More

The room was nice enough, but nothing special. Front office staff was surly, my wife got told off by someone at the rather pathetic free breakfast, and really, one night there was more than enough. Walls were very thin - our neighbours were having quite a good time. We're not going back, even though we frequently make trips to Buffalo.... More