We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel

avatar-imageavatar-imageavatar-image
Traveller (405)
Room & Suite (107)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Hotel direct offer!Book Direct & Save with IHG One Rewards
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#1 of 13 hotels in Liverpool
Location
Cleanliness
Service
Value
Travellers' Choice
Holiday Inn & Suites Syracuse Airport - Liverpool is by design your home while you are visiting Syracuse. The hotel offers kitchenettes in all guestrooms, complimentary hot breakfast, wireless Internet everywhere, and after a long day you can cool off in the brand new indoor pool. Be sure to check out the state of the art fitness center featuring treadmills, elliptical machines, free weights and more. At the crossroads of the New York State Thruway and Route 81, you are available to escape with ease and travel to the West towards Niagara Falls, or towards the East to New York City. North from this location is Watertown and Fort Drum, while you can travel South to Ithaca and Binghamton. We are just minutes from Syracuse Hancock International Airport, Destiny USA Shopping Center and the New York State Fairgrounds.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Kids stay free
Children's television networks
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Indoor pool
Heated pool
Shallow end in pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Vending machine
Children Activities (Kid / Family Friendly)
Highchairs available
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

400 7th North St, Liverpool, Salina, NY 13088
Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel
2,116Reviews11Q+A100Room tips
Traveller rating
  • 1,715
  • 225
  • 76
  • 50
  • 51
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Hossaena W wrote a review Yesterday
1 contribution
We had a late arrival and we were in line for few minutes. However, to see Cam alone at the front desk, checking in new arrivals & answering calls from guests either by phone or in-person was amazing. Her professionalism & quick precise response was unbelievable. BTW they had cheerleader competition participants to check in and she handled it smoothly. In our three day stay we communicated with Margaret and house keeping staff and all of them were super. The amenities provided were kept in excellent condition. We have a plan to return to Syracuse and we know we will return to this hotel no questions asked. Thank you all
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: The towels are small for large persons. Bring your own.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Katie V wrote a review 14 Mar
Kingston, Canada2 contributions
Very friendly, helpful staff at all times to make our stay comfortable. Thanks again to Cam,Moe and Rae for all the extras:) We had a suite with fridge, microwave and stovetop which was great to make snacks between meals. Kids loved the pool and hot tub was good for parents . Breakfast included was delicious with custom omelettes, fresh fruit, bacon, house made muffins and many other choices. Anytime Starbucks coffee in the lobby was appreciated too.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Dishes for kitchenette upon request so ask at check in if you plan to use kitchen right away
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Tim D wrote a review 9 Mar
1 contribution
I stay at this hotel on a regular basis for work. The rooms are very comfortable. The property is spotless. The employees are friendly, helpful and always very welcoming. Michelle, Rae, Cam and Margaret are just 3 of many employees that do an outstanding job every day they come to work.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Chelsea P, Owner at Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel
Responded 1 week ago
Thank you for the great review. We hope to see you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Blake M wrote a review 9 Mar
1 contribution
Best service and very kind workers as well as great food. The rooms are very neat clean!! Weight room and pool is nice, halls are clean and the hotel is overall very well put together. I would recommend coming here and I would come here again for sure!!
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Chelsea P, Owner at Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel
Responded 1 week ago
Thank you for taking the time to leave us a review. We are glad to hear that you will be back.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Amina N wrote a review 9 Mar
1 contribution
The breakfast was great. But The home fries was on the money and the fruits were fresh. The cook was very welcoming. The service was exceptional. My family and I wouldn’t mine coming back to the Holiday Inn. Thank you for your hospitality and your kindness.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Chelsea P, Owner at Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel
Responded 1 week ago
I am so happy to hear you enjoyed the breakfast and in particular the breakfast potato and the fresh fruit. We are glad to hear you will be back.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Dan B wrote a review 8 Mar
2 contributions1 helpful vote
Cam, the lovely Lady at the front desk goes above and beyond for the customers. While waiting in the front lobby I saw she works incredibly hard while staying happy and positive, she put a smile on everyone's face that came in the door. The hotel was clean and the included breakfast and shuttle makes this the best place to stay.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Be careful the Starbucks Machine my overfill the cup with boiling water.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Chelsea P, Owner at Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel
Responded 1 week ago
Thank you for the review; we are delighted that you love staying with us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
babynurse21 wrote a review 8 Mar
Rochester, New York16 contributions15 helpful votes
This is Syracuse's best choice for park, sleep, fly near Hancock. This was my second stay. The rooms are clean, quiet, and comfortable. My room had a kitchette with a microwave, refrigerator, Keurig style coffee pot. No dishes or paper towels. It was easy to regulate the room temperature. The mattress and pillows were comfortable. Not too soft or too hard. The breakfast, if you're there during those hours, had both hot and cold choices. The overall atmosphere is calm and friendly. The shuttle is great, but there are some wee morning hours when it doesn't run. I arrived on a bad snow day when schools were closed. The shuttle driver couldn't make it in, so they called me a taxi. He arrived before I was done with my paperwork. No worries, easy travel. Love staying here.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Call the hotel directly to reserve.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Chelsea P, Owner at Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel
Responded 1 week ago
Thank you for the review. I am so glad to hear you had an exceptional experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
sunny g wrote a review 7 Mar
Brooksville, Florida24 contributions5 helpful votes
Great place to stay! Margaret at the front desk is so helpful and friendly. She does whatever she can to accommodate you. Makes our stay so enjoyable! She arranged our morning transportation to the airport and gave great tips on the restaurant on the premises!
Read more
Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Chelsea P, Owner at Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel
Responded 1 week ago
Thank you for the review!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Brigette219 wrote a review 6 Mar
Louisville, Kentucky1 contribution
I’ve stayed at this Holiday Inn over 10 times in the last three months because of their partnership with CNY Fertility Clinic. I could not say nicer things about the staff who have treated me with such kindness during such a stressful time in my life. From the friendly shuttle drivers to the pleasant breakfast attendants to the accommodating front desk ladies, I’ve always felt so welcome and cared for. Thank you to Bryant, Jim, Margaret, Cam, and those of you who I haven’t gotten your names yet. Thank you so much for everything you do for those of us who are trying to grow our families! Your kindness does not go unnoticed.
Read more
Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Chelsea P, Owner at Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel
Responded 1 week ago
Thank you so much for the warm review. We have such great relationships with our CNY guests and hope to continue to partnership for many years to come.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jessica Z wrote a review 3 Mar
1 contribution
This is our fourth time coming to this hotel and this is the only hotel that I will stay at anytime I’m in the Syracuse area. The hospitality is out of 10 as the front desk attendees are always very kind and friendly. Shout out to Cam who checked us in and checked in on us every chance she got! Thank you Cam! We stayed two nights and ate at the hotel every night. The breakfast in the morning was absolutely delicious. Another huge shout out to Moe! Your breakfast was Bussin and your funny demeanor and kindness made it that more enjoyable! Thank you, Moe! Until next time…
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Chelsea Presby, General Manager at Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel
Responded 2 weeks ago
Thank you for the review. I will make sure to pass along your kind words to Moe and Cam!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Liverpool area.
PRICE RANGE
S$182 - S$284 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the maplewood hotel liverpool, maplewood hotel lily dale
FORMERLY KNOWN AS
Maplewood Suites - Syracuse / Airport
LOCATION
United StatesNew YorkFinger LakesSalinaLiverpool
NUMBER OF ROOMS
137
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOLIDAY INN & SUITES SYRACUSE AIRPORT - LIVERPOOL, AN IHG HOTEL: UPDATED 2024 Reviews, Price Comparison and 539 Photos (NY) - Tripadvisor

Frequently Asked Questions about Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel
Which popular attractions are close to Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel?
Nearby attractions include Emmi's Farm Market (0.3 km).
What are some of the property amenities at Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel?
Conveniently located restaurants include Tully's Good Times Liverpool, Denny's, and Dunkin'.
Are there opportunities to exercise at Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel have an airport shuttle?
Yes, Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel have airport transportation?
Yes, Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.