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All 21 Long Island City hotels

Four Points by Sheraton Long Island City Queensboro Bridge

3.0 of 5
27-05 39th Avenue, Long Island City, NY 11101
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Four Points by Sheraton Long Island City Queensboro Bridge
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262 reviews from our community

Traveller rating
    125
    78
    32
    12
    15
See reviews for
Families
57
 
Couples
67
 
Solo
21
 
Business
57
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed 19 June 2013 NEW via mobile

My stay here was amazing. The room was very clean and comfortable. The service was always very helpful and timely with helping me throughout my stay. The location was also great since it was so easy to get to manhattan from the hotel. I highly recommend this hotel if you are planning on visiting for whatever reason.

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Columbus, Ohio
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 17 June 2013 NEW

Loyal Starwood guests should stay away from this hotel. Actually any business person should stay away. Platinum means nothing here. You will never be upgraded. Points will never be applied correctly requiring you to fix the issue. Billing is always wrong. I have been incorrectly over-charged numerous times. I have even been charged twice on two separate credit cards for... More

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dimitri k, General Manager at Four Points by Sheraton Long Island City Queensboro Bridge, responded to this review
18 June 2013

Dear Guest , Thank you for your posting . We value all feedback that we receive from our guests as a great tool that makes our hotel better by the day We always encourage all of our guests to post their experiences on line, as we learn a great deal of their expectations. We strive to run a great Hotel... More

Florida, New York
1 review
5 of 5 stars Reviewed 16 June 2013 NEW

My first at this hotel and it was great. The safe is warm and welcoming, the ambiance of the hotel its self is amazing. In august I will be visiting ny again and will be definitely staying at this hotel.

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Raleigh
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 16 June 2013 NEW

I had originally booked at the Four Points in LIC for my business travel because it was close to the client I was visiting and because they had an onsite restaurant. I assumed that, being a member of the Sheraton hotel chain, that my reservation would also convey with certain business traveler protections such as same day cancellations. **Not so**.... More

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dimitri k, General Manager at Four Points by Sheraton Long Island City Queensboro Bridge, responded to this review
18 June 2013

Dear Guest, As the GM of our facility I would like to thank you for your feedback and comments. We work 24/7 to meet the very specialized demands of our esteemed patrons and we take pride in what we do. As we have not met your expectations at this time, we as a team feel even more motivated to work... More

Antwerp, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 9 June 2013

The first time I stayed at this hotel it was perfect. The second time was absolutely terrible. Firstly our reservation was changed because of a party that was booked there. They changed our rooms without prior notification. The music continued well into the night and caused us to lose a lot of sleep. Secondly our room on the second floor... More

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Michael_Zay, Starwood Hotels at Four Points by Sheraton Long Island City Queensboro Bridge, responded to this review
11 June 2013

Dear MartinKing1959, We are so sorry that we did not exceed your expectations. At your convenience, please contact Allen Kirincic, Assistant General Manager, at (718) 786 8500. Thank you so much for choosing to stay with us again and we still hope to possibly host you in the future. More

Paris, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 May 2013

we stayed there with a large group from France. The hotel staff was execellent, and the desk agent Jon was helpful and made my stay in New York amazing. He made me and my finance feel like home and suggested excellent places that i am very grateful. The food is great and very clean property. Will visit NY in october... More

Was this review helpful? Yes 1
Michael_Zay, Starwood Hotels at Four Points by Sheraton Long Island City Queensboro Bridge, responded to this review
29 May 2013

Dear Desmond T, Thank you for the incredible review! We have shared your comments with our team and we look forward to hosting you again in October. More

Little Rock, Arkansas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 May 2013

It has to be said that I LOVE this hotel! When I travel to the NY area this is the only place I want to stay!! The service is amazing, the staff were friendly and smiles from beginning to end of my 3 night business stay!

Was this review helpful? Yes 2
Michael_Zay, Starwood Hotels at Four Points by Sheraton Long Island City Queensboro Bridge, responded to this review
29 May 2013

Dear Free2bdee, Thank you so much for your kind words about our property. We can't wait to have you back and hope to see you again soon. More

new jersey
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 May 2013 via mobile

Visited New York City for business and stayed at the four points again. Close to the city free wifi free business center. The hotel staff was exceptional and their top priority is customer service. The restaurant michaels cafe has a good variety of choices and the outdoor plaza cafe was nice to enjoy a coffee after a long day at... More

Was this review helpful? Yes 3
Michael_Zay, Starwood Hotels at Four Points by Sheraton Long Island City Queensboro Bridge, responded to this review
29 May 2013

Dear Patrick728, Thanks for choosing our hotel for your recent trip to New York City. We are happy you enjoyed our services, amenities and location and we look forward to hosting you again in the future. More

Scottsdale, Arizona
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 May 2013

I had a 3 night stay last week at the Four Points in LIC. Everything was wonderful like always (service, staff, and property). But this time as I was walking in I saw that they set up this beautiful patio with tables, chairs, and a bar. At the front desk they told me about the opening of the Michael's Cafe... More

Was this review helpful? Yes 3
Michael_Zay, Starwood Hotels at Four Points by Sheraton Long Island City Queensboro Bridge, responded to this review
29 May 2013

Dear John F, We are so happy you had another great stay with us. The outdoor patio of Michael's Cafe is now open, weather permitting, so we hope you are able to enjoy our summer specialties. Thank you for taking the time to share your experiences online and we look forward to hosting you again soon. More

Atlanta
Top Contributor
64 reviews 64 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 16 May 2013 via mobile

This hotel was a standard hotel. They have an ok Cafe inside. It's a SPG hotel but on the lower end of that brand. My room smelled like they didn't suck the water out of the carpet and dumped a whole jar of scent on the carpet. My eyes burned all night and the manager denied he could smell it.

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See 2 more reviews by jim2968 for Long Island City
Michael_Zay, Starwood Hotels at Four Points by Sheraton Long Island City Queensboro Bridge, responded to this review
20 May 2013

Dear jim2968, Thank you for choosing our hotel for your recent trip to NYC. We are sorry that we did not exceed your expectations. As a Starwood Select Service hotel, we cater to the self sufficient traveler with comfortable accommodations, free amenities like high speed Internet & bottled water, and a convenient location. Starwood has 9 distinct lifestyle brands for... More

 
 
 
 
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Additional Information about Four Points by Sheraton Long Island City Queensboro Bridge

Also Known As:
4 Points By Sheraton Long Island City Queensboro Bridge
Four Points By Sheraton Long Island City Queensboro Bridge Hotel
Four Points By Sheraton Long Island City Queensboro Bridge New York
Address: 27-05 39th Avenue, Long Island City, NY 11101
Phone Number:
Region: United States > New York > Long Island City
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
#3 Business Hotels in Long Island City
#8 Family Hotels in Long Island City
Price range (per night): S$209 - 1,403
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Whether you're here for business or pleasure, the Four Points by Sheraton Long Island City/Queensboro Bridge will be your home away from home. ... more   less 
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