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All 6 Malone hotels

Holiday Inn Express Hotel & Suites Malone

2.5 of 5
3351 State Route 11, Malone, NY 12953
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Holiday Inn Express Hotel & Suites Malone
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Ranked #1 of 6 hotels in Malone
Most recent review
5 of 5 stars Reviewed 26 May 2013
roaming_gnome999999 Ottawa, Ontario, Canada
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58 reviews from our community

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Traveller rating
    38
    17
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Date Rating
Ottawa, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 26 May 2013

Spent May 27 and 28 at this outstanding hotel. We discovered it last year on a golf trip to the outstanding Malone Golf Course. We had gone to Malone regularly in the past but had stopped due to the lack of quality accommodation in the area. The Holiday Inn is exactly what the area needed. The quality of the room... More

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review
28 May 2013

Thanks for your feedback! Our staff is very pleased that your stay was positive & glad you enjoyed your Golfing at the Malone Golf Club. It was very nice getting to know you & many of our guests through the Manager Reception we held in our lobby. We have scheduled a few more coming soon as an ongoing monthly event.... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2013

I travel here often on business. This trip, I discovered a new "favorite" room! It's spacious and the layout is perfect--a king-sized bed with a comfy chair placed where it's easy to see the TV, and a desk. Although there aren't pay movies available, there is a nice selection of HD channels plus HBO. You have to be sure to... More

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Michael D, General Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review
24 May 2013

Thank you so much for taking the time to post reviews of our property! We enjoy guest feedback. Thanks for sharing such positive comments. Your satisfaction continues to be our priority! There is Exciting news to share with you also. Coming within the next few weeks - Refrigerators will be standard in all of our Queen rooms in addition to... More

Ottawa
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 20 May 2013

We stayed here while on a mini-vacation to the Adirondack State Park. The hotel is new with the same layout as other Holiday Inn Express properties we have used in New York State. Located on Route 11 just up the hill from the main Malone intersection, it is close to local malls, the small Malone-Dufort Airport and a large Wal-Mart.... More

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Michael D, General Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review
24 May 2013

Thanks for your very detailed review of our property & area attractions! The Malone area definately has many activities to explore, both in Winter(from Skiing@ Titus Mtn, & the Casino) to summer(Excellent Golfing, & more)! We're glad that you stayed with us & have enjoyed our hotel! We look forward to seeing you again soon - thanks again! More

Syracuse, New York
1 review
5 of 5 stars Reviewed 20 April 2013

I recently stayed in HI Express Malone for business and appreciated the service & convenience to other work places/clients in the North Country. Staff is very diligent to respond, particularly late night requests. Especially like the adjacent restaurant - Mo's, again convenient (great for meetings). I'll be back for pleasure as there is great skiing in the area.

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Terry_Hammond12953, General Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review
26 April 2013

Thank you for taking the time to write a review on our hotel. We are pleased that you enjoyed your stay and you were able to enjoy all of the things the hotel and the area has to offer. We did just finish a great ski season so I hope you are able to come next year and enjoy Titus... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 April 2013 via mobile

I stay here regularly when on business. This is the first time that there were some glitches. I have a favorite room on the 4th floor. This time, I lugged some of my bags up there, only to find that the elevator was broken. As the hotel staff could not guarantee that it would be fixed by the next day,... More

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Terry_Hammond12953, General Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review
10 April 2013

Thank you Nancy for taking the time to write a review, we are sorry that this past stay did not live up to the previous stays as well as the level of service that the entire team works daily on providing. The elevator was down and it was frustrating for all of us, we tried our best to work with... More

Bangor, Maine
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 April 2013

This is an up-to-date hotel with clean, comfortable rooms that are relatively spacious. Check-in was quick and easy. The elevator is a bit slow, but it's a minor issue. One of our key cards did not function, resulting in a lock-out and a trip to the front desk. The bathroom was spotless and had good water pressure, even on the... More

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Terry_Hammond12953, General Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review
7 April 2013

Thank you BGRCHIP for taking the time to write a review on our hotel. It was very detailed and extremely helpful to all who will read it. Our entire staff enjoys reading the feedback on the hotel that our guests leave. We look forward to your next stay at the hotel, More

Phoenix, New York
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 26 February 2013

We spent a night here, very CLEAN and the kids loved the pool. The breakfast was very good and a lot to choose from. My kids loved the Pancake machine. Comfortable beds, only thing is there was not a crib available , the place was very busy. My key cards wouldn't work for anything bu my door, which wasn't that... More

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Terry_Hammond12953, General Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review
7 April 2013

Thank you LOVEBALANCE for leaving a review on our hotel. I am glad that your family enjoyed the pancake maker and the pool. We are very proud of our large spacious pool house and it gets alot of use and praise from our guests. I am sorry that we were not able to provide a crib during your stay. The... More

Kingston
1 review
5 of 5 stars Reviewed 24 February 2013

Great to make a reservation with the actual hotel. Concierge was very knowledgable.A lot of staff cleaning rooms. Immaculate facilities. My children will not stay anywhere else and this hotel did not fail us. Local ski hill was great and we got money off the next door restaurant.

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Terry_Hammond12953, General Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review
7 April 2013

Hello SEANS, thank you for you review. I am glad you and your family were able to enjoy our hotel, pool, the restaurant next door and Titus Mnt Ski area. Even though Malone is a smaller town, we do have many family friendly things to do and they all seem to be right at your finger tips from our hotel.... More

Brooklyn, New York
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 9 January 2013

The breakfast was nice and stocked as soon as everything finished. They have a nice selection of bagels, muffins, scrambled eggs, sausage, etc. The hotel is right on route 11 .. up the road (probably a 3-5 minute drive) is a super walmart. The room was nicely decoracted and clean. However , the bed was a little shaky .. but... More

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Terry_Hammond12953, General Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review
7 April 2013

STEPHLUVUS2TRAVEL, thank you for taking the time to write a review on the hotel. We appreciate it as well as our guests who have never stayed with us appreciate your insights as well. If you would be so kind to contact the hotel and let us know what room you were in I will make sure the bed is in... More

syracuse
1 review
5 of 5 stars Reviewed 9 December 2012 via mobile

Had the pleasure of staying at this hotel for 2 nights ! The staff is super friendly, the rooms are spotless, the breakfast was perfectly stocked at all times. The pool and hot tub are spacious and sparkling clean ! There is no other choice for lodging in this area that I would even consider, I think I would drive... More

Was this review helpful? Yes
Terry_Hammond12953, General Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review
7 April 2013

Thank you DEDESYR for the kind review and even mentioning me in your review. We loved the pictures you added during your stay, that is even more helpful to other guests reading your review. We look forward to your next stay at our hotel and hope you were able to get some ski time in this winter. I think we... More

 
 
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Additional Information about Holiday Inn Express Hotel & Suites Malone

Also Known As:
Holiday Inn Express Hotel And Suites Malone
Address: 3351 State Route 11, Malone, NY 12953
Phone Number:
Region: United States > New York > Malone
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Malone
Price range (per night): S$140 - 183
Hotel Class:2.5 star (2.5*)
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