We were flying out of Massena and needed a place to stay that was close to the airport. Bob's Hotel, which is also the Red Carpet Inn, was the 1st we saw. We had to kill 3 LARGE FLIES and when 3 more magically appeared (where were they coming from??!!) we went and complained. The manager offered us a fly... More

Called the hotel aprox 10pm at night after I had driven by and saw 4 cars in the parking lot. My stay with my son went later than anticipated and I couldn't make the drive back to Syracuse. Man who answered the phone said $50.00 to rent room. I arrived and requested a non smoking room- he said $65.00. I... More

Very convenient location nearby the shopping center and locks. Me and wife go to the casino often, so we love staying here at the Red Carpet. The owner is great and the service is quick. It's a great deal for your buck. More

This was the absolute worst experience I have ever had. We had booked our reservation in December because it was for graduation weekend and the area fills up at that time. We arrived and were told they did not have any rooms but would give us someone else's room for $10.00 more. When I showed the confirmation from the travel... More