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All 8 Middletown hotels »

Microtel Inn & Suites Middletown (Wallkill)

2.0 of 5
19 Crystal Run Crossing, Middletown, NY 10941
Hotel amenities
Microtel Inn & Suites Middletown (Wallkill)
Ranked #3 of 8 hotels in Middletown
3.5 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
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Date Rating
Livingston Manor, New York
1 review
1 of 5 stars Reviewed 14 May 2012

This is my first ever bad review for a hotel. I am doing so out of necessity because of the absolutely poor customer service and poor facilities of this hotel. I recently stayed here and what a mistake. Since there are other options across the street - I will be choosing them in the future. I will be paying the... More

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Lara LIcata, General Manager at Microtel Inn & Suites Middletown (Wallkill), responded to this review
16 May 2012

Hello, I was surprised and sorry to see such a negative review of our property. Although our single rooms are on the smaller side, we do offer other larger options. Our property is just five years old and we do an outstanding job keeping the property in the best shape. We recently updated with all new lobby furniture and carpeting,... More

Lewes, Delaware
Senior Contributor
28 reviews 28 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 9 May 2012

There is really nothing negative to be said about this wonderful little gem. We needed a place to stay on a visit to relatives in Middletown and this establishment seemed to offer the best value for our dollar. We were obviously not disappointed. The room was comfortable, roomy and clean, with a nice, spacious and very clean bathroom. The staff... More

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Lara LIcata, General Manager at Microtel Inn & Suites Middletown (Wallkill), responded to this review
16 May 2012

Thank you for your kind response! We're are pleased you had a lovely stay and look forward to seeing you again in the future. More

Johnson City, New York
2 reviews
5 of 5 stars Reviewed 22 March 2012

My husband , teen daughter & I stayed @ Microtel from Aug - Dec 2011 due to a house fire . First I want to say that the staff was exceptional in making our time there comfortable and making us ALWAYS feel at home . They went out of there way for us . The front desk staff as well... More

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Posted by a cheaprooms.com traveller
Hobart, Australia
1 review
4 of 5 stars Reviewed 7 February 2012

Found everything to be satisfactory, central, but also private,good car parking facilities.Made a mistake by booking a double with third person if required to stay on a made up bed. I was charged for 3 persons ( my mistake but was not very clear) should have only paid for a double and discussed with hotel itself about third person if... More

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Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 December 2011
1
person found this review helpful

My husband and I stayed here with our two children for one night. The hotel is very clean. I typically won't let the kids touch anything in other hotels, but this one was rather pleasant. The problem though is that the walls are paper thin. I could hear the TV on both sides of us and anytime someone walked by... More

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Lara Licata, General Manager at Microtel Inn & Suites Middletown (Wallkill), responded to this review
27 December 2011

Hello! Thank you for taking the time to comment on your recent stay. I want to sincerely apologize for what occured during your stay and when you checked out. It is not a practice of ours to treat guests in such a manor and I have spoken to the parties involved to ensure it does not happen again. We work... More

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7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 28 November 2011

Selected this motel based on cost ($30-40 less than other chain motels at the same location) and other reviews. We'd never stayed at a Microtel before, but were pleasantly surprised by the amenities, very comfortable bed, and TV channels. The complimentary breakfast is the usual array of carbs, plus coffee juice, fruit, yogurt. The only problems we encountered were some... More

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Lara Licata, General Manager at Microtel Inn & Suites Middletown (Wallkill), responded to this review
27 December 2011

We appreciate you taking the time to write a review on the property and your stay here. We are currently in the process of having signage updated and that should be complete soon. We're glad your stay went well and we look forward to seeing you again in the near future! More

Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 November 2011

We stayed in a suite with a kitchenette and dining table. Also had a desk, love seat, and coffee table. No lamps, which was great. Tons of overhead lighting. Nice and bright. They are not afraid for you to see into the corners because it is spotless. Lots of room. Great use of space...lots of storage space. And the most... More

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Lara Licata, General Manager at Microtel Inn & Suites Middletown (Wallkill), responded to this review
27 December 2011

We appreciate your kind words and look forward to seeing you again in the future! We are expecting new lobby furnishings and carpet right after the new year and are always working hard to make sure the property is in top notch condition! More

Vacation71
Senior Contributor
37 reviews 37 reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 30 October 2011

We stayed unexpectedly due to the recent snow storm after the Army game. We got the last 2 rooms,(6 of us), Well, what a great place. My first at a Microtel, certainly won't be my last. From the time I checked in to the time I left, the staff was terrific, especially Ruben. He made my life a lot easier... More

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Lara Licata, General Manager at Microtel Inn & Suites Middletown (Wallkill), responded to this review
27 December 2011

We are thrilled to hear your stay was great and look forward to having you stay with us again! More

Caroga Lake
1 review
2 of 5 stars Reviewed 6 October 2011

This is the second year in a row staying here that I experienced noise so bad I couldn't sleep all night. Last year the room next to mine was having a party all night and the night clerk made a poor attempt at stopping it. This year the "Boom, boom, boom" sound coming from the Blue Martini club across the... More

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Lara LIcata, General Manager at Microtel Inn & Suites Middletown (Wallkill), responded to this review
7 October 2011

Thanks for taking the time to contact us regarding your recent stay. I'm sorry to hear you had such a poor experience. Noise from the Blue Martini has been a bit of an issue from time to time and we are currently working with the town to have them adhere to the noise ordinance that is set in place. Fortunately... More

Fulton County
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 October 2011

Great location if you don't mind staying up until 2AM -- The new night club across the street plays the music so loud that even running the air conditioner on high wont drowned out the sound of BOOM BOOM BOOM. Not to mention the people waking the halls knocking on doors in the middle of the night. Great place for... More

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Additional Information about Microtel Inn & Suites Middletown (Wallkill)

  • Microtel Middletown
  • Microtel Hotel Middletown Wallkill
  • Middletown Microtel
Address: 19 Crystal Run Crossing, Middletown, NY 10941
Price range (per night):* S$120 - 173

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Microtel Inn & Suites Middletown (Wallkill)
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