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All 47 Niagara Falls hotels

Quality Hotel & Suites At the Falls

3.0 of 5
240 First Street, Niagara Falls, NY 14303
Hotel amenities
Quality Hotel & Suites At the Falls
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41%
Ranked #18 of 47 hotels in Niagara Falls
GreenLeadersBronze level
Most recent review
4 of 5 stars Reviewed 14 June 2013
DavidinPittsburgh Pittsburgh, Pennsylvania
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146 reviews from our community

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Date Rating
Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 June 2013 NEW

Excellent location, good pool, spacious rooms. Well-served this family w a toddler. The King Suite I stayed in was large enuf that even though there was no door separating the living room from the bedroom, my wife + I could still watch TV (at low volume) and turn on 1 light, w/o disturbing our 3yo sleeping in the living room... More

Was this review helpful? Yes 1
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
15 June 2013

DavidinPittsburgh, Thanks for the review! I appreciate all of your feedback you've shared with the TripAdvisor Community, as well as through our online survey. It's valuable feedback like yours that will help us to continually improve the experience we provide our guests. Thank you again for sharing your experience and I hope we'll see you back in Niagara Falls, USA... More

Surfside Beach, South Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

We got there early and had no problem checking in. We had reserved a handicapped access room as it was the only rooms left on the site when we booked, however we got there and they had a king suite with couch available for an upgrade of 45 bucks total for 2 nights. We checked out the first room and... More

Was this review helpful? Yes 1
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
15 June 2013

obxvabchc, Thanks for the review! I am delighted to hear we were able to upgrade your room and that you enjoyed the extra amenities our suites have. I will also be sure our Chef knows you enjoyed Crab night! Thank you again for your review and we hope to see you again soon! More

Edmonton
Top Contributor
58 reviews 58 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 6 June 2013

Was able to stay at this hotel at the end of May recently. The hotel is large enough to accommodate a tour group and other guests. Parking is free but limited so you have to use street parking if its full. The hotel has different room choices and we picked the 2 queens with sofabed 2 room suite which is... More

Was this review helpful? Yes 1
See 4 more reviews by welldunn66 for Niagara Falls
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
9 June 2013

welldunn66, Thank you for sharing your recent experience at our hotel. While I am delighted to hear you enjoyed the room you occupied, I am sorry to hear you feel our accommodations are only fitting for one night. Many of our guests have found our accommodations enjoyable for several nights, and I'm confident that if you choose to stay with... More

Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013

I stayed in Quality Hotel & Suites at the Falls this past weekend (Friday May 10-Sunday May 12, 2013). I reserved my room through AARP and am very pleased with my experience. The room was fresh, clean, and reasonably priced. Check-in and check-out was easy and efficient. The concierge, Sue, was especially helpful and friendly. The location is perfect as... More

Was this review helpful? Yes 1
See 9 more reviews by Lynn M for Niagara Falls
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
19 May 2013

Lynn M, Thank you for sharing your recent experience at our hotel with the TripAdvisor community! We are delighted to here you had an enjoyable stay at our Hotel and hope we'll see you again on your next trip to Niagara Falls USA! More

Rochester, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 15 May 2013

We traveled to Niagara Falls to visit my daughter for Mother's Day. It was a spur of the moment trip and made our reservation at the last minute. When we arrived at the hotel we learned that the reservation was made for the wrong day, and the hotel was sold out! We were at a loss. Fortunately they have some... More

Was this review helpful? Yes 2
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
17 May 2013

WendyK0828, Thank you for sharing your recent experience at our hotel! I'm glad we were able to accommodate your reservation and appreciate your sharing your experience with my staff. Congratulations to your daughter on her engagement, and I hope we'll see you back at our hotel again soon! More

Westford, Massachusetts
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 May 2013

Our family of 5 visited Niagara for one night. We have never stayed at a Quality Inn (or been to Niagara) and were a little apprehensive. We were pleasantly surprised how nice our stay was. Our room was spacious, clean and very comfortable - so comfortable i want to buy the same pillows and down blanket. The layout of the... More

Was this review helpful? Yes 2
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
5 May 2013

Heather F, Thanks for the review! I am glad to hear you and your family had such an enjoyable time at our Hotel! We work hard to provide great accommodations, and it's nice to hear our hard work is paying off! Since our on-site restaurant serves breakfast every morning, we unfortunately do not have a continental breakfast. I apologize if... More

Thailand
Top Contributor
64 reviews 64 reviews
29 hotel reviews
Reviews in 35 cities Reviews in 35 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 26 April 2013

If you go to Niagara falls only for 1day and need to sleep somwhere - probably this hotel will match your interest. If you arrive in Niagara falls to have a rest and more than for one day, you can be disappointed.Hotel has convenient big rooms, but they already need renovation. There big crowds of tourist here, so somitimes is... More

Was this review helpful? Yes 1
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
27 April 2013

mihhail i, Thank you for sharing your experience at our hotel. We value all feedback and look at all feedback as an opportunity to always improve the experience our guests have. I invite you to please email me at gm@qualityniagarafalls.com to tell me what room you occupied during your stay and some of your suggestions on how you feel we... More

St. Catharines, Canada
2 reviews
1 of 5 stars Reviewed 23 April 2013

My girlfriends and I visit Niagara Falls New York every spring or fall to shop and we stay at the Quality Inn. However this was by far the worst stay ever! We stayed April 19 2013, we usually stay at the quality as we enjoy Legends bar! However the room was dirty, the window ledge was a pool of water... More

Was this review helpful? Yes
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
24 April 2013

Delchr, I am very sorry to hear you did not enjoy your stay with us. I value your feedback and would like to hear additional information from you so I can track your stay back to the room you occupied and the housekeeper that cleaned your room. Please email me at GM@QualityNiagaraFalls.com or call me at 716-282-1212 so I can... More

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Pittsford, New York
Senior Contributor
36 reviews 36 reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 April 2013

I was there for just one night and after reviewing the comments here on Trip Advisor, I was a bit concerned. They must have new management and it appears they have done some remodeling so much of the negative things I read wasn't what I experienced. I like and need a pretty firm bed and this one was just ok.... More

Was this review helpful? Yes 1
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
9 April 2013

Fred D, Thank you for taking the time to share your recent experience at our hotel! I'm glad to hear you had an enjoyable time while staying with us! I do apologize you did not have a coffee maker in your room, as each of our guest rooms is normally equipped with their own coffee pot. I again thank you... More

Michigan
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 7 April 2013

This Hotel is in a great location, within walking distance to everything. Only one block to the falls! On site gift shop and restaurant. Pool area is small and in open view to the restaurant and bar. We had 2 kids and reserved the 2 queen Jacuzzi suite. It was perfect for our needs and we never went to the... More

Was this review helpful? Yes 1
See 5 more reviews by Lakerdude96 for Niagara Falls
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review
8 April 2013

Lakerdude96, Thank you for sharing your recent experience at our hotel. While I am glad to hear you and your family enjoyed your stay with us, I would like the opportunity to obtain additional information from you about your stay. This will allow me to track your room back to the housekeeper your room was assigned to. When convenient please... More

 
 
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Additional Information about Quality Hotel & Suites At the Falls

Also Known As:
Quality Hotel And Suites At The Falls
Quality Inn Niagara Falls
Quality Hotel Niagara Falls
Address: 240 First Street, Niagara Falls, NY 14303
Region: United States > New York > Niagara Falls
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Niagara Falls
Price range (per night): S$137 - 255
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Quality Hotel & Suites is the center hotel in Downtown Niagara Falls! Everything is located within just a few minutes walk from the hotel. Located just 1 block from the entrance of Niagara Falls State Park, the Rainbow Bridge to Canada, Seneca Niagara Casino, and more! Featuring standard rooms through whirlpool suites, we're sure to have the room type you have in mind! We are also proud to feature pet friendly rooms!All of our rooms feature: HD-TV with HBO, in-room safe, hair dryer, iron and ironing board, free wifi and more! ... more   less 
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