location is excellent to walk to any attraction near the falls. staff was friendly, helpful and courtious. room was clean, liked have fridge in room , just the right size for 2 people on a quick getaway. More

This is an average hotel, nothing special, but it's conveniently located to the falls. The room was big and bed very comfortable. Everything is clean but seem a little old, sometimes cracked and chipped. The staff is friendly and helpful. I'm not sorry for my choice - it's relatively good value for the money. If you arrive to Niagara Falls... More

This is the first hotel I have ever walked out of. Filthy, reeking of some sort of chemical (disinfectant, perhaps?), and staffed with people who either don't know what their jobs should be, or are unwilling to do them. Fortunately, I was able to shift to the Holiday Inn Grand Island, which is pleasant, clean and comfortable. And exactly the... More

This hotel is offensive in three ways: 1) it offends the hotel industry by being called a hotel; 2) it offends the Intercontinental Group generally and the Holiday Inn in particular by affiliating its name to it; and 3) it offends the hospitality schools and ranking agencies by approving the staff working at it. The good things: 1) spacious rooms;... More

Our room was near the pool, so smelled of chlorine through our hallway, we complained, but they were booked to capacity and shut us down. The lobby is attached to the pool area, so it smelled like chlorine as well.. Check in is at 4pm, which is odd The Falls is not viewable from hotel windows, but a 10 minute... More

Everything was wonderful! Updated, clean rooms, wonderful staff, great food, AWESOME pool and hot tub. More

From the outside, you wouldn't expect much from this hotel but the overall stay was nice. I think it was under some renovations at the time. But the check-in was quick and friendly. The room was clean and comfy. Parking free. Super convenient to several tourist attractions in the falls. Everything within walking distance. More

My family and I loved this hotel. They were very pleasant and everything was very clean. We will be back for sure. More

Great location, great food, great service, great price!!!! More