my name is ademir miljkovic i stayed int that hotel from dec 2011 to may 2012 buisnius related . During my staying had wery nice time and i would recommend best western to anyone who whanst have a good night of sleep. the rooms are equip.. with tvss and cd players and there are a lot of movies al kind... More

I stayed at this hotel in mid April 2012. The staff put me in room 129 on the first floor which is equipped with a whirlpool bath that I know they were aware leaks. Needless to say the rug was drenched by the time I climbed into bed. There were no other rooms available that night since the hotel was... More

My friend and I got this hotel on Hotwire for a 2 night stay. This was a girls' shopping weekend. The front desk staff were very friendly and helpful. The hotel had 500 DVDs you could borrow to watch which was great after 2 days of shopping. The beds were extremely comfortable. However, the good stopped there. The breakfast was... More

My husband and I stayed in this hotel in December 2011. The service was the best we have every experienced. The second shift gentelman was helpful, and he said he loved working with people, metting new faces. How refreshing! Our room was clean, and breakfast in the morning was great ( a lot of choices on the buffet). The hotel... More

We have family in Rochester NY and frequently stay at this Best Western when visiting. It is situated conveniently off I-390, near restaurants, shopping and major highways. The front desk staff is typically accommodating and pleasant, the rooms are clean and the breakfast is adequate with several hot items. They frequently have soups or cookies and pastries available in the... More

Stayed here on my way to Miami for a cruise. Had soup and hot cookies upon arrival. They took all nine of us to and from airport, even when are return flight came in late. Very friendly staff. And we received an update to a suite. Best in area ny far. More

The room was fine and the bed was fantastic. The bathroom was a bit claustrophobic and didn't seem as if it was cleaned as well as the rest of the room, but it did have a great shower. The free breakfast was pretty average. The staff was very helpful and friendly and let us check out late, which really made... More

This was my first trip to Rochester NY. The hotel was a bit far from the city center, and on a busy main road. It was however within walking distance to good restaurants and Dunkin Donuts if you don't like the hotel breakfast, which was very average. The room was ok, except for a VERY small bathroom, with the sink... More

Stayed for one night, check in was smooth and professional. Only problem was some drunk hunters would thought it was a good idea to sit in the hall and drink and eat pizza at midnight. One phone call to the front desk resolved the matter although I found one gentlemen asleep in the hallway exit area when I went out... More