Holiday Inn Rochester Airport (NY): See 131 Hotel Reviews and 44 Photos

Also Known As:: Holiday Inn Rochester Airport Hotel; Holiday Inn Rochester Airport Hotel Rochester; Holiday Inn Rochester; Rochester Holiday Inn

Address: 911 Brooks Avenue, Rochester, NY 14624

Phone Number:

Region: United States > New York > Finger Lakes > Rochester

Amenities:

Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

Ranked #25 of 39 hotels in Rochester

Price range (per night): S$139 - 208

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Your guests will be able to enjoy all of the amenities today’s traveler needs in a spacious well appointed guestroom Triple Sheeted King or Two Double Sized Bed with Complimentary High Speed Internet Connection, Comfortable chair with Ottoman or Small Table & Chair. Also enjoy the benefits of Pay-Per-View Movies and HBO right at your finger tips. Ask about our executive guestrooms conveniently located off the main lobby, equipped with complimentary wireless internet access and spacious granite vanity top bathrooms, these guestrooms area available for a $10.00 increase per night. Amenities within our hotel include the largest indoor heated pool in the Rochester hotel market, complete with a sauna and whirlpool. For your exercise enthusiasts, work out in our Fitness Center offering Life Steps, free weights, Life Rower and Life cycle. Other amenities include same day valet service, on premise coin operated washer and dryer, business center, ample complimentary parking and complimentary 24 hour on demand airport shuttle service. We also feature our Divino Restaurant, which offers an Italian American menu in a comfortable atmosphere. Divino serves breakfast and dinner daily. Lunch is served in ROC Bar & Grill, which features daily menu and drink specials and weekend entertainment. Enjoy our DJ/VJ Friday and Saturday nights until 2am! ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Orbitz, Travelocity, Venere, Hotels.com and Priceline so you can book your Holiday Inn Rochester Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Mark B

New York City, New York

Contributor

15 reviews

5 hotel reviews

Reviews in 7 cities

7 helpful votes

“Holiday Inn Airport - Rochester”

Reviewed 18 May 2013 NEW

This has been, and still is, a great place to stay in Rochester. Excellent service, clean accommodations, and quick positive responses to guest needs. The Front Desk staff is the one of the best I have dealt with at various hotels. I understand it is now under new management. I hope they keep up the same positive atmosphere. I highly... More

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See 3 more reviews by Mark B for Rochester

We appreciate your feedback, and with the new ownership comes new excitement that will enhance the property for your future stay. Thanks for the kind note, look forward to your next visit. Best regards, Tim Elie General Manager More

jacki_scott

syracuse, ny USA

Senior Contributor

45 reviews

11 hotel reviews

Reviews in 15 cities

11 helpful votes

“stayed here several times, pretty decent place...”

Reviewed 15 April 2013

even though i've stayed here several times and will again (my husband has national guard duty nearby), there is nothing especially fantastic about it. "average" is not meant to be an insult, but this is not a place i would seek out if it wasn't for work. the pool opens at 8 and there is a lifeguard. the breakfast buffet... More

See 4 more reviews by jacki_scott for Rochester

I am happy to hear of your review. The feedback is used as a training tool with my associates that I intend to utilize. Please thank your husband for his service to our country, we greatly appreciate it. Hope you'll be able to stay with us again. Best regards, Tim Elie General Manager More

lakeMiGirl

Norton Shores, Michigan

22 reviews

10 hotel reviews

Reviews in 18 cities

8 helpful votes

“Decent price, great location to airport and FREE shuttle!”

Reviewed 8 April 2013

The staff at this hotel were super nice and accomodating. The free shuttle was awesome to/from the airport as well as University of Rochester where I had a seminar course. The only part that was hard was that they didn't have an elevator, so you have to carry your bags up one flight. And apparently there is another wing that... More

On behalf of the entire hotel team, we appreciate your feedback. So glad you were able to take advantage of the free shuttle offered to the University of Rochester, as well as meet some terrific employees during your visit. Hope you'll have the chance to visit Rochester again and stay with us. Best regards, Tim Elie General Manager More

Deryl W

Midlothian VA

1 review

“Southern style hospitality in N.Y.”

Reviewed 30 March 2013

Very clean, excellent food and very friendly employees. Comfortable bed with soft and or firm pillows. Without hesitation or mental reservation this hotel is where I will stay! Flo at the desk was very friendly and the shuttle service was excellent. Sincerely, a guest from Virginia!

So pleased that you enjoyed your visit with us. We are blessed to have such a great associate as Flo, she is what hospitality is all about. Appreciate your feedback, hope you can come visit us again soon. Best regards, Tim Elie General Manager More

Arikui999

Madison, Alabama

Reviewer

5 reviews

Reviews in 5 cities

1 helpful vote

“Good Stay”

Reviewed 28 March 2013

Pros Great location Polite, courteous staff Hotel room was quiet despite being near freeway & airport Good exercise room Rooms and building were reasonably clean Cons The hotel needs an elevator for the second floor guests A small store area where the guests could buy fruits drinks, snacks, etc, would be nice.

Thanks for sharing your experience with us, I appreciate the feedback. Glad to hear you enjoyed your stay. Perhaps you missed out on the vending machines that had snacks on a few of our floors. Hope you'll have time to visit with us again. Best regards, Tim Elie General Manager More

Moomus

Lewiston, New York

Top Contributor

51 reviews

12 hotel reviews

Reviews in 8 cities

12 helpful votes

“The Best Hotel In Terms Of Customer Service That I Have Ever Stayed At”

Reviewed 21 March 2013

This eighth stay for Friday's Atlantic Hockey Semifinals game with Niagara vs. Canisius began today just like the other seven stays here-with an excellent beginning! Flo checked me in with great skill and had me spin a wheel and received a free package of snacks and water, in addition to a card for a free breakfast on Friday. The Holiday... More

See 9 more reviews by Moomus for Rochester

Moomus has 5 more reviews of Holiday Inn Rochester Airport

“The finest Hotel stay I have ever had!”

Reviewed 27 July 2011
“Update On Outstanding Hotel and Food And Beverage In June 2011”

Reviewed 19 December 2011
“Update On Outstanding Guest Service Personnel From June '11”

Reviewed 21 March 2012
“A 2012 Wegmans' LPGA Championship Stay Of Excellence In June-Thoroughly Outstanding-Finest Hotel Stay Of My Life!”

Reviewed 21 June 2012
“An Outstanding Staff From Guest Services To Housekeeping Make Staying Here A Memorable Experience”

Reviewed 24 November 2012

Thank you so much for the compliments regarding the entire team here. We all appreciate you taking the time to write such a glowing review. I will be sure to share with everyone. We certainly do take a lot of pride in our customer services. Best of luck to you and the Niagara University Purple Eagles in the NCAA hockey... More

kitakuni

Alexandria Bay

25 reviews

14 hotel reviews

Reviews in 12 cities

38 helpful votes

“Another good stay”

Reviewed 13 March 2013

We have stayed at this hotel several times and We like the shuttle service and that you can park you car here for a couple of weeks. There were many hokey kids at this hotel as they were running up and down the halls and really making noise. I had to call the desk at 1130 pm to quite them.... More

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kitakuni has 2 more reviews of Holiday Inn Rochester Airport

“Nice Hotel great location for airport”

Reviewed 18 March 2011
“Another great stay”

Reviewed 10 March 2012

We appreciate the feedback shared and glad you are a valued Priority club member and a frequent guest. That weekend was quite active with the many social groups we were hosting. Hope you took advantage of the Priority Club benefits while you were here. Come again soon. Best regards, Tim Elie General Manager More

michelle s

Wellsville, New York

“amazing service at the Roc Bar & Grill”

Reviewed 11 March 2013

I just want to say that i spent a weekend in Rochester and stayed at this Hotel 03/09/13. OMG it was busy, especially at the Roc Bar & Grill. lots of military men there that night. There seem to be only 1 bartender on hand, i believe her name was Ashley and a server. She, the bartender, worked her tail... More

I appreciate your input on the wonderful service provided by Ashley at the bar during your stay. We didn't think we would get as busy as we did that evening. I was glad that Ashley was able to take care of so many customers and do it all with a smile. The other gentleman mentioned was our D.J. He was... More

Mapachula

San Jose, Costa Rica

4 reviews

4 hotel reviews

Reviews in 3 cities

“Friendly!”

Reviewed 9 March 2013

My toddler son and I decided to spend the night at an airport hotel to make leaving on an early flight more tolerable. Not only was the hotel clean, pleasant and comfortable, the staff was extremely friendly. I was nervous about traveling alone with my little guy, but the staff made me feel right at home. They helped lug my... More

I was so pleased to hear what a great experience you and your son had with our hotel. We do emphasis a warm, friendly culture and it was nice that you took note of so many of the employees who possess that. I certainly hope the rest of your travel plans went as planned. Come back and be sure to... More

Thomas F

Orlando, Florida

“There is none better.”

Reviewed 26 February 2013

Just returned from a 4 night visit in Rochester and there was no hesitation in my mind where to stay, The Rochester Airport Holiday Inn. The quality of a hotel is most often measured by the quality and standards that the management sets and expectations expected, this hotel is second to none. Flo and her front desk crew exemplify guest... More

Thank you for writing a wonderful review. Flo does an outstanding job and we are very proud to have her leading the morning team. Her committement to excellance rubs off on all the team members at the desk . Glad to hear we were able to accommodate your groups last minute request and we took care of your needs. I... More

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Holiday Inn Rochester Airport Reviews

Holiday Inn Rochester Airport

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