What a nice getaway in a busy city. Pool makes you feel like you're on vacation! More

My husband, son and I stayed here for one night while visiting two colleges in the area. Wow what a hotel! The customer service from front desk staff to maintenance was fantastic. The room was lovely and quiet. The breakfast was delicious. I cannot speak to the value because we were staying there using my Hilton Honors points. Definitely a... More

We were here for a youth hockey tournament. We were welcomed with warm chocolate chip cookies by a very helpful and patient staff. Our room was spotlessly clean and very comfortable. The linens, pillows and towels were wonderful and the robes are very soft and comfy! We ate at the Bistro one evenong and the wait staff was friendly, helpful... More

Our entire Ice Hockey organization booked this hotel for President Day Weekend. It is terrific for kids and adults. The hotel staff goes out of its way to accomodate everything we need. Because of the interior atrium, it is easy to keep track of where everyone is. Pool area, bar, lounge, open areas are all in the atrium with half... More

Stayed two nights recently for business. Shuttle service is great, and Alex (?) the driver was phenomenal! A computer glitch at check-in made the process harder than usual, and I was mistakenly given a key to an occupied room. A quick trip to reception got that taken care of. Breakfast buffet was pretty good, though pricey ($11 continental/$13 full). $9.95/day... More

This hotel is one of the best in Rochester! Maybe it's because I stay here many times monthly, but the staff is always friendly and courteous! The Bistro staff is usually on top of their game! The front desk staff has always made me feel welcome. (I love the cookies!) Usually I get a coporate rate, so those complaining about... More

This is a nice clean hotel. The staff were very nice and helpful. The restaurant was okay, service was slow and the breakfast Buffett was not good. Hotel was great, just eat somewhere else. More

I agree with a previous review that this hotel is not worth the high price, however overall it is a comfortable place to stay. The staff was friendly and accommodating when I requested to switch from an interior to exterior room even though the hotel was nearly full. The room was clean but in need of updating. More

This Doubletree was nice enough, but for the money ($190 a night) it was just way overpriced so my review is pretty much based off of that. For the $100-$150 a night range I would been happy, but when you get up to this price level I just expect a bit more. Everything was very clean, but the hotel decor... More