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All 39 Rochester hotels »

Hyatt Regency Rochester

3.5 of 5
125 East Main Street, Rochester, NY 14604
Hotel amenities
Hyatt Regency Rochester
Ranked #19 of 39 hotels in Rochester
4.0 of 5 stars 220 Reviews
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220 reviews from our community

Traveller rating
    52
    68
    51
    24
    25
See reviews for
Families
45
 
Couples
37
 
Solo
34
 
Business
99
 
What travellers say
  • Hotel restaurant(5)
  • Very friendly(5)
  • Rooms are clean(5)
  • Fitness center(5)
  • Very nice(4)
Date Rating
Naples, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 23 May 2012 NEW

This hotel should get a reality show makeover. Points of contention: 1. only the lobby is attractive 2. on the sidewalk/ally side of the hotel, there is a horrible urine and rotting garbage smell 3. the welcoming staff is cold 4. our room was filthy (carpet made my socks black, hairs in the bathroom, greasy fingerprints everywhere, a smell of... More

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Chicago, Illinois
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 8 May 2012

Upon our late evening arrival we were greeted by a cheery, personable, and eager to please check in personal and were given a king room on the 21st floor overlooking the river. The room had a wonderful view, was clean, and comfortable. I was a little disappointed that they charged for WiFi and felt the decorating could use a little... More

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Southwest Connecticut
Senior Contributor
35 reviews 35 reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 28 April 2012

I spent one night at this hotel recently for a business trip. The hotel offers a free shuttle ride from the airport and it was quick and easy. I waited maybe 10 minutes at the airport. Check-in was quick also and the front desk staff was extremely polite and friendly. My room was on the 17th floor. I always request... More

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See 3 more reviews by tonypct for Rochester
Potomac, MD
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 12 April 2012

We stayed at the Hyatt Regency Rochester when touring Eastman Conservatory. Good location as it is a 5 minute walk, but the in-and-out valet was easy to use as well. Hotel was beautiful and clean. (We initially went into our room, but found the person before had smoked in it although it was non-smoking, and it was noticable. We called... More

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See 2 more reviews by MarylandFamily89 for Rochester
Rochester, New York
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 9 April 2012

My family shared Easter at the Hyatt Regency in Rochester NY yesterday. We thoroughly enjoyed the brunch, the staff, the venue... The food was delicious and plentiful. There were so many choices, I couldn't even try everything. The staff was so friendly, right down to the valet and the gift shop attendant. I was very impressed. Sometimes, it seems "city... More

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Pennsylvania
1 review
5 of 5 stars Reviewed 8 April 2012

The best part about the Rochester Regency Hyatt is the staff. They are very friendly and will go out of their way to make guests feel at home -- particularly frequent guests. The front desk staff make an effort to remember everyone and accommodate any expressed preferences (including a particular floor or even favorite room if it's available). Notable staff... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 April 2012

I travelled to Rochester for a conference, so I paid the conference price for the room, which was $125 and it included internet, so I didn't have to pay the extra $9.99 a day. Clean, comfortable room, with coffee, toiletries and towels changing every day. I asked for a river view and I was given a beautiful room on the... More

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See 3 more reviews by Georgia_1111 for Rochester
Florida
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 27 March 2012

We were traveling for a conference, so this was the official hotel for the event, and the rate was decent. We stayed in a double bed room. The beds were comfortable and the rooms were fairly large. I appreciated the comfortable business chair and desk. The bathrooms are nice and roomier than most. Unfortunately, the walls are thin, and we... More

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See 3 more reviews by affordabletravels for Rochester
Central NJ
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 13 March 2012
2
people found this review helpful

I have traveled for business for 10 years and I'm a GOLD Hyatt member and this is my worst experience. They had concert goers to the hotel and put them on all the floors instead of combining them on certain floors. Partying in hallways all night, dope, screaming, doors slamming - security did nothing. The next morning the front desk's... More

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Attica, New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 February 2012

Everyone that we encountered at the Hyatt Regency Rochester was warm, friendly and genuinely concerned with our having a pleasant stay. Stephen, our van driver, went above and beyond to insure we arrived at our destination for the evening safely. The rooms are comfortable with plenty of space. The shampoo, conditioner, and bath bar were luxurious. We will definitely be... More

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Additional Information about Hyatt Regency Rochester

  • Rochester Hyatt Regency
  • Hyatt Rochester
  • Rochester Hyatt
Address: 125 East Main Street, Rochester, NY 14604
Price range (per night):* S$174 - 291

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Hyatt Regency Rochester
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