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All 39 Rochester hotels »

Radisson Hotel Rochester Riverside

3.5 of 5
120 East Main Street, Rochester, NY 14604
Hotel amenities
Radisson Hotel Rochester Riverside
Ranked #12 of 39 hotels in Rochester
4.0 of 5 stars 163 Reviews
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163 reviews from our community

Traveller rating
    48
    47
    32
    18
    18
See reviews for
Families
39
 
Couples
19
 
Solo
16
 
Business
58
 
What travellers say
  • Very clean(3)
  • King size(3)
  • Great value(3)
Date Rating
Boston
1 review
5 of 5 stars Reviewed 24 May 2012 NEW

Stayed here last weekend for two nights. Received some great advice on local restaurants etc. The place is clean and comfortable. The key to my review however is the service I received after having left the hotel. We rushed out early on Sunday morning, and realized a few hours later that I had left my passport and a $100 bill... More

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Buffalo, New York
1 review
5 of 5 stars Reviewed 24 May 2012 NEW

I recently stayed at the Radisson Hotel Riverside where I also attended a wedding. The food was great and the hotel was very clean and the staff was extremely courteous. In addition, I left my suit jacket at the hotel restaurant, and security (thanks Charlie), mailed my suit coat to me after they found it! I would recommend this hotel... More

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Atlanta
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 May 2012

I recently stayed here 3 nights for a conference. The room was modern and clean, I was very comfortable and had a good night's sleep every night. The staff was also friendly and helpful, especially the shuttle drivers who took me on numerous short trips. The major downsides to this property are, the lack of good dinning options within a... More

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MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review
22 May 2012

Thank you so much for the feedback that you provided regarding your stay! We are glad that you enjoyed your room and apologize for the inconvenience of not having your coffee replenished. I have addressed your concerns with our team and am confident that this will not happen in the future. Feel free to call me personally the next time... More

Oklahoma City, Oklahoma
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 20 May 2012

The internet is horribly slow, don't expect to be able to do even a small amount of work here. And if you have the bad luck to have an early morning appointment and need to grab breakfast in the restaurant you can have an untoasted whatever (the toaster is broken) for $15. I was gone from 7:30 am to 2:00pm... More

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MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review
21 May 2012

Thank you for the feedback that you provided regarding your recent stay at our property! I apologize for your inconvenience. I am disappointed that you were not satisfied with your Internet or breakfast experience. I have addressed these concerns with our team and I am confident that we will exceed your expectations during your next stay at our property. In... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 18 May 2012

The hotel has a very friendly staff and good amenities. On a recent business trip, after departing the hotel and on a flight to Baltimore, I noticed my wedding ring was missing. When on the ground in BWI, I called the hotel which put me in touch with the Director of Security, Charles Platania. He went up to the room... More

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MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review
21 May 2012

Thank you for your recent Trip Advisor review! We are glad that you enjoyed your stay and are glad that Charlie was able to assist in finding and returning your missing wedding ring! I will be sure to pass along your kind comments to him directly. We look forward to your next trip to Rochester! Safe Travels! More

Erie, Pennsylvania
1 review
1 of 5 stars Reviewed 17 May 2012

We made a reservation for this hotel months ahead of time because of a concert located nearby. Most hotels are given to people age 18 and older. However, this hotel has a rule of 21 and older. I would have been fine with that, except the website failed to provide information about that and when making the reservations I was... More

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MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review
21 May 2012

I apologize for the inconvenience associated with your recent reservation. I am disappointed that our reservation's department did not inform you in advance of our age requirement. I have reviewed your concerns with our team and we have refunded your cancellation fee. More

Elmont, New York
1 review
4 of 5 stars Reviewed 16 May 2012

A very good hotel. Very clean rooms and excellent service. The staff went out of their way to be helpful. After I checked out I noticed I had left serveral items in the room. I called from the airport and spoke to a gentleman named Dan in security who found my items and had it mailed to me. More

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MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review
21 May 2012

Thank you for your recent Trip Advisor review! Cleanliness and Great Guest Service is what our property is all about! I will pass along you kind words to Dan. We are glad that you enjoyed your stay and we look forward to seeing you during your next visit to Rochester! More

Albany, New York, United States
1 review
1 of 5 stars Reviewed 8 May 2012

There were a lot of things that weren't good about our stay here. To begin with, we had requested a room with 2 queen beds and a microwave and refrigerator. They gave us a room with 2 queens but neither of the appliances. We were travelling with a 4 year old and a 6 week old infant and specifically needed... More

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MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review
10 May 2012

Thank you for the feedback that you provided regarding your recent stay at our property. We are disappointed that your room experience was less than satisfying. Rest assured that your comments have been shared with our reservations and housekeeping teams and I am confident that it will assist us in improving our product and service. More

Lockport, New York
1 review
5 of 5 stars Reviewed 7 May 2012

I booked 35 rooms for two nights at this hotel. We attended a dance competition in Rochester and had over 65 kids with us. This hotel was absolutely fantastic with accomidating all of our familes and was beautiful inside. The person in charge of our group booking, Devin was fantastic to work with. The price was reasonable and all of... More

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MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review
10 May 2012

Thank you for the feedback that you provided regarding your recent stay at our property! We are glad that your expectations were exceeded! I am very proud of the efforts of our team and especially Devin and his involvement with your group. We look forward to your next trip to Rochester! Safe Travels! More

San Francisco, California
Contributor
20 reviews 20 reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

I'll start my review by noting that the hotel is about to undergo a renovation - I assume so based on the A-Frame in the lobby showing new carpet, wallpaper, draperies choices etc. This is not a BAD property in it's current condition. There are just a lot of small details that seemed missed: * Long black hair on the... More

Was this review helpful? Yes
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review
10 May 2012

Thank you for the feedback that you provided regarding your recent stay at our property! We are disappointed that your experience was less than favorable. I have personally followed up with our team to address your concerns and am confident in our ability to deliver first rate guest service. If you travels bring you back to Rochester in the future,... More

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Additional Information about Radisson Hotel Rochester Riverside

  • Clarion Hotel Rochester Riverside
  • Clarion Rochester
  • Rochester Clarion
Address: 120 East Main Street, Rochester, NY 14604
Price range (per night):* S$172 - 281

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Radisson Hotel Rochester Riverside
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