We have stayed at the other country inns in Rochester and we like both of them. This is a little closer to some good restaurants like TGI Fridays and Delmonico's Italian Steakhouse. Also, very close to some interestates.
Check in was at midnight and the girl behind the front desk was totally wonderful. She knew I was tired so she...
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Very good hotel with clean rooms and great customer service. Nice location with TGI fridays next door. Well decorated lobby for graduation and amazing staff with good attitude. Will be surely back for my daughter's graduation next year as well.
Great job by hotel staff for our accommodations.
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Fresh cookies, coffee 24/7, free breakfast, dvd's available, friendly staff, close to RIT - what more can you ask ? Would definitely recommend. Walking distance from a TGI Fridays.
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We stayed here on May 5th - family trip to Rochester for a visit. Nice hotel, friendly staff, clean, comfortable, and up to date. Nothing spectacular, solid value for the money we spent. Met every expectation, missed on none. We would go back if the chance ever comes up.
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We appreciate your kindness in writing about us. We are glad to hear that we met your expectations and happy to know that you will return to us when travel brings you back to Rochester. We are very sure that next time you come we will delight you even more with our services and attitude that will welcome you in...
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We loved our stay. With TGIF next door it was very convinient for us to get a bite to eat without getting into our car. Very good drinks at TGIF. Tiffany was very good to us and told us everything about the hotel and helped is with directions to all places we needed to be at. Very clean rooms and...
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We are thankful to you for writing such a great review about us. We appreciate you staying with us and glad that you loved your stay here with us. I am sure next time you come visit us, you will be even happier to see our further improvements in service and kindness of our staff. We look forward for your...
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We had originally booked through Priceline but needed to modify our reservation. Priceline did not allow this so we called the hotel directly. They were terrific which got our stay off to a great start. The room was good sized and quiet. The pillows were not to our liking but hotel pillows never are! Building older but clean. Found it...
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Thank you so much for your positive review! We really appreciate your valued time spent to write this review. I'm so glad that you enjoyed your stay with us. We appreciate your kind words in appreciating our team on handling your reservation that started your stay pleasant. Regardless, I am sorry to hear about pillows, we however provide Synthetic non-feathered...
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The staff was very friendly, and the service was great. The hotel was very clean both the rooms and the rest of the facilities. The breakfast was very good with heathly choices. A shuttle bus service was provided to the mall and other shopping outlets. It is close to great restaurants and the highway. I will definately stay the next...
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We at the Country Inn & Suites Rochester-Brighton strive to excel in all that we do to accommodate all our valuable guest. From the fines touches in the room, complimentary breakfast and the shuttle service you mentioned to all the other things we do and provide at our hotel are to our guests’ best interest. We really appreciate your positive...
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Very friendly staff with very good service. We stayed when the hotel was very busy with almost all rooms occupied. But still everything was wonderful and staff made my stay very comfortable. Love free dinner they offer. I will be returning soon just because of staff service, clean rooms and great amenities they offer for a good value. It was...
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Reviewed 27 February 2012
Thank you for this excellent review and we appreciate you taking valuable time to do this. We strive to make sure we can help all of our guests with any questions and suggestions and go the extra mile. I am glad to hear that we accommodated you with our finest services again. We look forward for your future stay with...
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Clean, close to downtown (5 minutes straight in), breakfast included and reasonable rates. 2 restaurants right in the parking lot, Italian place was great! Great value.
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Thank you so much for your positive review! We really appreciate your valued time spent to write this review. I'm so glad that you enjoyed your stay. We are now offering complimentary dinner with drinks at our restaurant nearby. I am sure you will like it when your travel brings you to Rochester again, we'd be honored to have you...
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I would highly recommend this hotel. I've stayed at this hotel many times and generally for several days or weeks per stay. HOUSEKEEPING: Rooms are very clean/friendly staff, MANAGEMENT: very helpful and always friendly/accommodating, MAINTENANCE: professional & well maintained, BREAKFAST: very good food, ample selection, coffee, cookies, cheese & crackers during the day. Tremendous location for shopping/restaurants within 10 minute...
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Hello there, being the General Manager at the hotel, I wanted to thank you for writing a review for our hotel. We at the hotel are very pleased to hear about your great experience and the hospitality we provided you with during all your stays. It is wonderful to hear about our delicious breakfast items and good things about all...
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