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All 39 Rochester hotels »

Extended Stay America Rochester / Henrietta

2.0 of 5
700 Commons Way, Rochester, NY 14623
Hotel amenities
Extended Stay America Rochester / Henrietta
Ranked #33 of 39 hotels in Rochester
3.5 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    3
    5
    2
    4
    2
Date Rating
1 review
1 of 5 stars Reviewed 28 May 2012 NEW

Nothing with reservation was available. Had to go buy air mattresses ! I had fequested roll aways with reservation! Dirty rooms (reserved 4) and ran out of toilet paper. No front desk workers around when you need them. Cigarets. Urn on comforter, hair in toilet, no ice machine. Pets allowed so had a whining dog next door all. iChat and... More

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Liverpool, NY
Senior Contributor
37 reviews 37 reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW

Good location near freeway. Large room. Great staff. Many restaurant choices nearby as well as a supermarket across the street. Will return More

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Rochester, New York, United States
1 review
5 of 5 stars Reviewed 6 May 2012

Me and my girl just wanted to get away from the family so we stayed here for 2 days. the workers at the front desk made me feel very welcomed, the rooms were clean and we had no problems. The worker at the front desk by the name of Dave is very kind and thoughtful, he did me many favors... More

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Hamden, Connecticut
Senior Contributor
36 reviews 36 reviews
Reviews in 24 cities Reviews in 24 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 29 February 2012

I stay here for a week at a time for business every month. If you want a cheap place to crash, this is your place. The smell of cooking in the rooms can be hit or miss. I never stay on the ground floor since some of the people staying here are odd. The rooms are always clean and the... More

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Property Manager, Manager at Extended Stay America Rochester / Henrietta, responded to this review
9 March 2012

Thank you for taking the time to review your recent stay at Extended Stay America Rochester - Henrietta. We are committed to providing every guest with outstanding accommodations, so I was pleased to read your remarks about your room. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. For that I am truly sorry. We know... More

Pittsburgh, Pennsylvania
Top Contributor
106 reviews 106 reviews
Reviews in 82 cities Reviews in 82 cities
374 helpful votes 374 helpful votes
2 of 5 stars Reviewed 19 November 2011

Just looking for a place to crash overnight as part of a commute on the NY Turnpike, so I made an offer on Priceline and got this place for about 40% of their best price rate. I guess we don't stay in many 2-star properties but you get what you pay for. Good - The rooms are big with kitchens... More

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Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 September 2011
1
person found this review helpful

My family and I stayed in this hotel few weeks back while we are heading to Niagara Falls vacation. We booked the hotel room over telephone reservation listed in extended stay website, (but it seems they were 3rd party and the reservation sucked). We booked King size room for 2 nights. The telephone reservation guy was polite, offered discount but... More

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Syracuse, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 12 January 2011
2
people found this review helpful

I rarely write a review on places I have stayed unless they were either extremely welcoming or Extremely Poor. Upon check in, which was late evening about 9pm the front desk person whom was a very kind man was the only asset to this hotel. The room was basic in and of its self: bed, refrigerator,bathroom clean, bed horrific like... More

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ontario
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 December 2010

I went ahead with booking this hotel after reading mixed reviews. Went with my wife and two small children for a shopping trip and a get away. The hotel is a long stay hotel which may put people off as you really don't know what you may walk into. We walked into sewing pins on the kitchenette floor and a... More

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New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 June 2010

This is our second time staying at this location and I can only say wonderful things about it! This trip included 4 rooms for various age people and everyone was 110% satisfied with the value. We were also very impressed with the staff...they were very friendly and helpful with all of our needs/requests. I will look for Extended Stay America... More

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Dallas
1 review
2 of 5 stars Reviewed 28 September 2009

I checked in, only to discover my room smelled overwhelmingly like dog. I knew going in that it was a hotel that allowed pets, but I assumed they would make some effort to keep the smell out. It was so bad, there was no way I could stay there. They had no more no-pet rooms available, so I cancelled my... More

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Additional Information about Extended Stay America Rochester / Henrietta

  • Extended Stay Rochester
  • Extended Stay America Rochester
  • Rochester Extended Stay
Address: 700 Commons Way, Rochester, NY 14623
Price range (per night):* S$105 - 124

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Extended Stay America Rochester / Henrietta
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