First: Sheila B. is an Outstanding Manager. She definitely knows how to take care of guests. She also handles large group reservations with professionalism, and competence. Second: The hotel is newly refurbished with a new restaurant/bar area. Very nice. The rooms are large and comfortable. It is convenient to I-287, the Hutchison River Pkwy. It is a quick taxi (or... More

I spent 3 nights on a business trip to the area.It was very close to my function, also within a short cab ride to the Metro North stations of either Rye or Port Chester. This made it very convenient for a quick trip to New York City for a show. I ate in the hotel restaurant for both dinner and... More

Despite paying $150 for a room, the linens were not pressed or even tucked in, and there was 1 towel for two guests, and the room seemed as if it hadn't been cleaned. For this quality, one could stay at the Red Roof Inn in Secaucus. Also, of the two elevators one was our of service, forcing guest to climb... More

Have been staying here regularly for business for several months. Convenient, great staff, reasonable prices. More

I just returned from a one-night stay at the Rye Town Hilton as part of a music conference. I am a Hilton Honors member, so early check-in was a breeze. I asked, as usual, for a quiet room, and was put in a wing of the hotel that is obviously reserved for people like me. This was a wise move,... More

The smell of mildew was overwhelming when I checked into my room. I told them about it at the front desk when I took the dirty sock to them that I found in my room. I didn't ask to be moved, thinking I wouldn't notice the smell once I'd been there awhile, but that was a mistake. They sprayed with... More

I recently attended a conference at this hotel and despite the beautiful landscape and surrounding area this hotel was a disappointment. The hotel staff in general were poorly trained in customer service and were indifferent at best and rude at worst. My room was not refreshed with coffee packets and toiletries on a daily basis. Cleaning of the room was... More

Rooms large & clean, staff friendly but not welcoming. If you stay at this hotel be prepared to do a lot of walking , the worst layed out hotel I've ever stayed at. Restaurant ok, but not worth the price. Most vinding machines didn't work & gift shop not open. More

A decent place that allowed us to travel with a small dog at a reasonably fair additional fee. We got slightly off course returning to hotel from a concert at the Tarrytown Music Hall and the patient and knowledgable desk clerk did a beautiful job of guiding us back, turn by turn. If you are going to Tarrytown Music Hall,... More