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All 28 Syracuse hotels »

Comfort Inn Syracuse

2.0 of 5
6491 Thompson Rd, Syracuse, NY 13206
Hotel amenities
Comfort Inn Syracuse
Ranked #12 of 28 hotels in Syracuse
3.5 of 5 stars 57 Reviews
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57 reviews from our community

    Trip type
Traveller rating
    7
    26
    15
    5
    4
Date Rating
Virginia
Senior Contributor
29 reviews 29 reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

We chose this hotel based on other reviews and were pleasantly surprised. Although it is situated amongst some closed and boarded up buildings, it has a charm of its own. The lobby is very inviting with a fireplace and seating area. We arrived early and the front desk accomodated us with the upper floor we requested. The room was very... More

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Lynbrook, New York, United States
1 review
5 of 5 stars Reviewed 22 May 2012

I recently stayed at this Comfort Inn. It was graduation weekend and the hotel was fully booked. The staff was so courteous and really went out of their way to meet everyone's needs. The room was clean - I had one of the rooms on the first floor that has a door that opens to the parking area which is... More

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Kathy Shue, General Manager at Comfort Inn Syracuse, responded to this review
25 May 2012

Thank you so much for taking the time to review your stay with us and for your kind words, the entire team works very hard and we appreciate the positive feedback! So glad you enjoy the breakfast and I am adding some new things so make sure you save your appetite for us when you come back. And thank you... More

Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 February 2012
1
person found this review helpful

I have stayed at this Comfort Inn over a dozen times and it is absolutely wonderful. Everyone works so hard to keep it clean and pleasant. Housekeeping always says hello when they see you walking down the hallways. The breakfast is delicious and always fully stocked. The rooms could use some updating and the tvs should be replaced but it's... More

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Kathy Shue, General Manager at Comfort Inn Syracuse, responded to this review
28 February 2012

Thank you so much for your review, we really appreciate it! Our team does work very hard to keep things clean and tidy and we try and have fun in the process, I'm really glad it shows to our guests. We have installed new flat screen TV's throughout the hotel and made some other changes that you will notice when... More

Ripley, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 22 February 2012

We stayed here for business and it was nice...the breakfast was good except for the runny eggs but it was included with the room...the only issue was we had a problem the night before with our corp. clc card and the night attendant was condesending and arrogant...made no effort to help but rather talked down to us and told us... More

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Kathy Shue, General Manager at Comfort Inn Syracuse, responded to this review
28 February 2012

Hello, thank you for taking the time to review your stay; I am very sorry that you had an issue at check in. The desk agent you referred to is quite new and probably got a little nervous and stumbled over his words, I have only heard good things from other guests about him but I do apologize. I'm glad... More

Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 8 February 2012

We just returned from a 2-night stay at the Comfort Inn at Carrier Circle in Syracuse, and were very happy with our accommodation. Clean room and bathroom, comfortable beds and excellent included breakfast (eggs, sausages, waffles, cereal, toast, bagels, muffins, juice/tea/coffee). This Hotel is very well-kept, with staff working continuously to make the Hotel welcoming and clean. We've tried several... More

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Kathy Shue, General Manager at Comfort Inn Syracuse, responded to this review
13 February 2012

Thank you very much for your kind words; we are very happy you enjoyed your stay! Our first priority is to provide a clean, comfy, friendly hotel and I thank you very much for your feedback. We look forward to hosting you and your family again, we really appreciate your business! Sincerely, Kathy Shue, General Manager More

Toronto, Canada
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

I reached the hotel on December 31 from Boston. We reserved 2 rooms for about $70 @ including tax. The hall was cozy with a great fireplace and a small restaurant that opens in the morning. The front desk people were very helpful. I had a speeding tickets just 2 exit at I90 before the exits to the hotel. The... More

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Kathy Shue, General Manager at Comfort Inn Syracuse, responded to this review
13 February 2012

Hello, thank you very much for the feedback on your recent stay, I'm so glad you enjoyed it! We all love the fireplace, too, so cozy on a cold winter day or night; it's nice to sit around it and eat breakfast or read. We are definitely lucky to have such spacious rooms and work very hard to keep them... More

Ottawa, Canada
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

Stayed 2 nights for the Black Friday sales. Staff at front desk were very friendly and helpful. We had a room on the top floor with a king bed. The room also had a large desk, an easy chair, dresser and a flat screen TV. Wireless internet is also free. We also found the hotel was very quiet and didn't... More

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Saskatoon, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 October 2011 via mobile
1
person found this review helpful

We stayed here one night and used a coupon book so got the room for $65.00. Location good but difficult to find. Room is okay- could have some updating. The hallways smell of smoke and although we have a NS room,there is smoking on part of the floor. For one night it is okay but would be mich better if... More

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Hershey
Contributor
15 reviews 15 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 October 2011
1
person found this review helpful

My daughter and I stayed here while traveling to attend a sports event at Syracuse University. The property screams "average". There is nothing that stood out, either good or bad. The front desk staff was courteous, but we saw little of any other staff. The room furnishings were adequate, but dated. The room was reasonably clean, but the little things... More

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Chicago, IL
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 11 September 2011

Pros: - Convenient if you are traveling on I-90 - Better than average hot breakfast. - Spacious room. - Some rooms have doors directly to the parking lot. - Courteous and friendly front desk. Major Cons: - Thin walls. We were woken up early in the morning by a man in the next room shouting something at a football game... More

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Additional Information about Comfort Inn Syracuse

  • Syracuse Comfort Inn
Address: 6491 Thompson Rd, Syracuse, NY 13206
Price range (per night):* S$118 - 156

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Comfort Inn Syracuse
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