My son was attending Utica College and we live in Vermont; so hotel stays are a must. I love this hotel! The staff has always been very pleasant, the rooms are neat and clean. Who can be disappointed with evening snacks of warm cookies and coffee? The most important thing to me when staying at a hotel is whether the... More

Weekday business stay at this conveniently located hotel. Property needs updating from the rooms to the common areas. Room furniture is old and tired. Staff could use some lessons in how to greet guests, from the front desk staff to the housekeeping staff. All walk right by a guest without a greeting or even a nod. Breakfast was the usual... More

I had to come into Utica for the week for work. The staff worked within my price range, which was a major plus to start my stay. The hotel was very neat and clean. The staff was helpful and very pleasant. I was surprised to see evening snacks, in addition to the usual cookies and coffee. The bed was exceptionally... More

I have stayed at this Hampton Inn a few times for my Utica travels, and it has always been a pleasant stay. While I agree with another reviewer that it is not in an elegant area, that is the only downside for this property. It is a typical Hampton -- which is to say comfortable, clean and welcoming. The furnishings... More

We had never stayed at a Hampton Inn before visiting this location, so we weren't sure what to expect. The hotel is in a tired-looking part of town and partially hidden behind a Denny's restaurant, but those are the only negative aspects of this property. Our check-in was quick and easy. The front desk clerk Katherine was extremely helpful offering... More

We stayed here while visiting colleges in the area. The staff was very friendly and helpful. Free movies, complimentary breakfast (with more options than I expected), evening snacks and a nice room made this stay very pleasant and a great value. My only complaint is that the walls seemed to be a little on the thin side. If you are... More

I like this hotel! We stay here on the way to my mother's house in Canada. What's to like? Free movies, complimentary breakfast, indoor pool, good fitness room, snacks in the evening. Lots to enjoy. I didn't like the outdoors, too much litter. Other hotels care about picking up trash.

Rooms are kind of tired. Stayed here twice recently, once was upgraded to a room with a whirlpool tub but I didn't use it. Bathroom was not the cleanest I've seen... In fact, probably the least clean hotel bathroom I've had in the last 12 months, and I stay in 30-40 rooms per year. But it wasn't terrible. Staff did... More

Our son goes to Colgate University in nearby Hamilton NY. We have stayed at this Hampton inn multiple times and have had an enjoyable experience. Convenient location and very clean.