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Holiday Inn Waterloo-Seneca Falls

3.0 of 5
2468 Mound Rd, NY State Rt. 414, Waterloo, NY 13165
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Holiday Inn Waterloo-Seneca Falls
Ranked #1 of 2 hotels in Waterloo
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175 reviews from our community

    Trip type
Traveller rating
    48
    58
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    24
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Date Rating
Ontario, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 May 2013 NEW

The hotel itself was not bad ! The staff was very pleasant, Until we sat In the onsite cafe for diner !! I made a simple request, the waitress was very nice and respectful, But apparently the hotel chef did not like having to go out of his way. With the few choice words that could clearly be heard at... More

Was this review helpful? Yes 1
Waterloo, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 12 May 2013

Stayed here for three nights after finding a deal online. Large room; king bed with small refrigerator & microwave. For an older hotel (and a Holiday Inn at that), I found the room to be clean & comfortable. Room located on second floor next to stairway, so was a convenient walk. The only reason that I wouldn't give the stay... More

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 11 May 2013 via mobile

I read all the reviews prior staying at this hotel, so was expecting a very different experience. For $120 US dollars for one night, I thought the room would at least be immaculate. When we arrived, we were told we would be in a room with 2 double beds, and when I asked whether an upgrade was possible, the person... More

Was this review helpful? Yes 2

Travellers are raving about these Waterloo hotels

Buffalo, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 May 2013

This hotel always is accommodating, clean, and has VERY friendly staff! Their rooms are always very well kept along with their spa and pool area! Definitely would recommend staying here for any occasion!!

Was this review helpful? Yes
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review
13 May 2013

Thank you for the nice review! We are very pleased that our cleanliness and service were a pleasant surprise. I will be sure to share your review with all of our staff; they pride themselves in having happy guests. It is nice to hear that if your travels bring you back to the Finger Lakes area you will again choose... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 April 2013

This was our second stay at this hotel. We had also stayed there in October 2012. Both times we have found the staff very friendly and helpful. Rooms are clean. Desk clerk assisted us with restaurant suggestions. Our room had a refrigerator which was very convenient. We also enjoyed the choice of hard or soft pillows :) We were just... More

Was this review helpful? Yes 1
See 2 more reviews by chrome1234 for Waterloo
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review
13 May 2013

Thank you for the fantastic review! We are very pleased that you returned and had another pleasant experience and shared your experience on TripAdvisor. The Holiday Inn slogan of “Great hotels guests love” is something that we strive to achieve everyday and we are proud that you loved your experience at the Holiday Inn Waterloo-Seneca Falls! It is nice to... More

Toronto, Canada
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 15 April 2013

We stopped here for the night on a quick trip to visit friends and do some outlet mall shopping. We had screwed up our reservation and they quickly responded and made good our error with a great room and a quiet night. In the morning decent free coffee and speedy check out service meant the stay went without a hitch.

Was this review helpful? Yes 1
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review
10 May 2013

Thank you for the nice review! I am happy to hear that we were able to accommodate your needs and you found our Holiday Inn to be comfortable and friendly. We really appreciate you taking the time to share your experience on TripAdvisor and we hope that you will again choose our Holiday Inn if your travels bring you back... More

Ontario
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 13 April 2013

We stayed here in early March, when northern New York State can be quite bleak and deep in winter. The Holiday Inn was a bright point, our room filled with light and a view of the exterior tennis court which sparked hopes of spring. We had a king "feature" room which I recommend for the extra space it provides. The... More

Was this review helpful? Yes 1
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review
10 May 2013

Thank you for the fantastic review! I will share your compliments with all of our staff; they pride themselves in having happy guests and will truly appreciate the special mentions. I am happy to say that our whirlpool spa has been reopened so when you return in the summer you will be able to enjoy the outdoor pool as well... More

Adirondack, New York
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 10 April 2013

We had requested a quiet room with 2 beds, and upon check-in we were upgraded to a larger suite unit which was a welcome surprise. The room was so spacious with an outer room with sofa-bed, small kitchen area equipped with sink, frig, and microwave, separate flat screen TV and an airy balcony. The King bedroom had another TV and... More

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Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review
22 April 2013

Thank you for the fantastic review! We are very pleased that you were happy with the hotel amenities and appreciated the upgraded room. I will share your review with all of our staff; they work so hard to deliver exceptional service and pride themselves in having happy guests. Hopefully your travels will bring you back to the Finger Lakes region... More

Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 8 April 2013

Very close to Waterloo Premium Outlets. Walmart and Macdonalds within walking distance. Front desk staff are very friendly. Our room at the back of the hotel was quiet and great for sleeping. It had a mini fridge, microwave and coffee maker in the room. The room was spacious and clean. Great value for the price paid. Will definitely stay there... More

Was this review helpful? Yes 2
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review
12 April 2013

Thank you for the nice review! We are very pleased that you found our service friendly. I will be sure to share your review with all of our staff; they pride themselves in having happy guests. We look forward to your next stay, thank you for choosing our Holiday Inn when traveling to Finger Lakes Region of Upstate New York! More

Nes Ziona, Israel
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 April 2013

I stayed in this hotel wit my family to do shopping at the nearby Waterloo Premium Outlets which are about 10 minutes by car from the hotel. The rooms are big, the bed is comfortable, the price is reasonable and they have a free Wi-Fi. There is also a 24h Walmart Super center - a huge Walmart just near the... More

Was this review helpful? Yes 1
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review
12 April 2013

Thank you for choosing the Holiday Inn of Waterloo - Seneca Falls, NY for your recent visit to the Finger Lakes area and for taking the time to share your experience on TripAdvisor. I apologize that we did not have a Breakfast Buffet when you stayed with us. When the hotel is not busy we prefer to offer Breakfast off... More

 
 
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Additional Information about Holiday Inn Waterloo-Seneca Falls

Also Known As:
Holiday Inn Waterloo-Seneca Falls Hotel
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Holiday Inn Waterloo
Waterloo Holiday Inn
Address: 2468 Mound Rd, NY State Rt. 414, Waterloo, NY 13165
Phone Number:
Region: United States > New York > Finger Lakes > Waterloo
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Waterloo
Price range (per night): S$122 - 253
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Life in the Finger Lakes Region couldn't be more diverse. The Holiday Inn Waterloo Finger Lakes Wine Country, is located in the heart of it all with it's central location in the Finger Lakes Region of New York state. Discover the Finger Lakes Wine Trails at the Holiday Inn Waterloo Finger Lakes Wine Country; Relive the Finger Lakes regions rich history that ranges from the Women's Rights Movement to the Erie Canal to the Underground Railroad with the Seward House and Harriet Tubman Home while you stay at the Holiday Inn Finger Lakes Wine Country Waterloo Seneca Falls. The Finger Lakes Region is also rich in the arts with the Smith Opera House, Finger Lakes Performing Arts Center, Merry-Go Round Playhouse and Corning Museum of Glass. The Holiday Inn Waterloo Seneca Falls is in the center of it all! Finger Lakes Shopping starts with the Waterloo Premium Outlets in the Finger Lakes Region. The Holiday Inn Finger Lakes Hotel the closest hotel to Waterloo Premium Outlets. Also close by is Sauder's Amish Farm Market, Finger Lakes Mall, Bass Pro Shops, Carousel Center, Antique Shopping and 89 Traders Village. Holiday Inn Waterloo Finger Lakes Wine Country stands in the center of Finger Lakes Attractions and Festivals, including the Hill Cumorah Pageant and the Sterling Renaissance Festival. Explore the Finger Lakes great outdoors, rich in wildlife and recreation, awe inspiring scenery with hillsides dotted with award winning Finger Lakes wineries while you stay at the Holiday Inn Waterloo Finger Lakes Wine Country. The Finger Lakes Region is yours to discover. We can't wait to welcome you to the Holiday Inn Waterloo Finger Lakes Wine Country! ... more   less 
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