we stayed over last night for some shopping and relax have to say that Alyson is great , since the moment we called to reserve a room , and then she was on duty when we got there the young gentleman that was also on shift also very nice and polite both of them gave us very nice ideas where... More

It's the most beautiful hotel I've ever stayed in!! Spotless, clean!!! Tv was great, had so many channels. The pool could be a bit bigger. In general, it was a perfect stay. The guy at the front desk was very proffessional and was very helpful!!! The breakfast was excellent for a continental breakfast!!! They had everything!!!

Away just for a quick shopping trip and the new Fairfield Inn was the perfect place for a family stop. Ultra new and extremely clean, the staff was great and the location was perfect for local shopping. Lots of restaurants close by and easy access to the highway. All the amenities needed, even a pool, albeit somewhat small. Met the... More

We stayed a couple days mid week with our teenage daughter,excellent check in service, the front desk upgraded our room upon check in and gave us some good recommendations for dinner and also shopping, nice rooms, good breakfast, and excellent staff. The hotel is a newer Fairfield and is excellent value for the money. Will for sure stay again, a... More

Just stayed at the Fairfield in Watertown for two nights. Great stay. Room was clean and fresh with excellent housekeeping and the breakfast was really good -- not the usual terrible hotel breakfast. The hot breakfast included eggs, bacon, sausage, bagels, fresh fruit, yogurt and more. We recommend you try this place next time in Watertown -- cheaper than the... More

We stayed just one night but wish we could have stayed longer! This hotel just opend last August. It is bright and cheery, everything is immaculate, and the bed was very, very comfortable. Loved the linens on the bed. Our room had a microwave and a fridge in it, although we didn't need it. The staff was very friendly and... More

This was our first trip to this area & I found this hotel via trip advisor. The rooms are clean, the bathroom was spotless & roomy. Great value/great location. Conveniently located to restaurants and shopping malls. There is a 3 story mall located within an hour of this hotel in Syracuse.

I come to Watertown annually and this hotel is now my new favorite in the area. It opened over the summer I believe so it's technically brand new. The decor in the lobby and rooms is beautiful, and the hotel is very well maintained, too. Our room itself was very clean and so was the bathroom. They were both spotless,... More

We stayed one night during a cross-border shopping trip. The hotel is a little hidden, located behind most of the other hotels in the same area, but it is brand new and has a very nicely decorated lobby. Check-in was efficient and the staff was friendly. Our kids enjoyed the pool - the water did seem cloudy, maybe due to... More