Our visit was with a coach party and we stayed 3 nights. The location is not one for any sightseeing, although there are a few restaurants within 15 minutes walk. It is an out of town business hotel with good connections to the main roads. The rooms are of a decent size, clean and the bed was comfortable. The servicing...
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Dear Mr Payer,
First of all, I would like to thank you very much for the time you have taken to tell us how you appreciated your recent stay in our hotel. Your very precise comments on the details of your stay give me an opportunity to share with my team the good points as well as to improve the...
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This hotel was very modern, with clean and comfortable rooms. The pool was very clean. We were part of a tour group, so breakfast was provided. Very good bread, assorted hot breakfast items, and teas. There is also a free computer with internet access in the lobby.
Overall, a very nice place. However, I decided to do some laundry. I...
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Dear Guest,
I would like to deeply apologise for the problem you experienced with your laundry : I would be very grateful if you would contact me by email H0390-GM@accor.com to let me know if you have been able to remove the stains or not. I also thank you for your nice comments on the hotel upon your general experience...
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The hotel was clean and friendly and our room was lovely.We had a good size room and the bed was comfy after all the travelling we had done.Shower was lovely and hot.Breakfast was good and you have a wide choice of foods and drinks and as the food goes the waiter is restocking.Would go again.
Dear Guest,
Thank you very much for your nice comments on our hotel : I will be very glad to share it with my team. We are looking forward to welcoming you again in France.
Best regards
Caroline Benard
General Manager Novotel Poissy Orgeval
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I have stayed in this novotel for two nights in dec 2011 for business. It is the worst novotel and even accord group hotel I have ever been to.
Room was ok in size but decoration was at least 10y ago and bathroom not really clean. breakfast staff was as friendly as prison guards and employees at the desk not...
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Dear Sir, Dear Madam,
Firstly I would like to apologise for the shortfall of service you received during your recent stay at Novotel Poissy Orgeval. I take your comments very seriously and I would like to get the chance to discuss your experience directly with you. I would be very grateful if you can contact me at the hotel so...
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Positive matters: it's located just outside the highway and the parking is really huge. But that's it!
Just behind the reception, you can see broken doors, stains on the white walls, a lot of Dirty everywhere, in the corridors, in the elevators (space enough for 2 people and really pressed) and of course in the room! Seems like nobody take...
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Dear Sir,
Thank you for taking the time to report to me the details of your unhappy experience at Novotel Poissy Orgeval.
Firstly I would like to apologise for the shortfall in service you encountered. I have now had the time to investigate with my team the points you kindly draw to my attention and I would like to assure...
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This is a business hotel with most guests just crashing out and then getting their suits on, having breakfast and going into Paris for the day. We were on holiday, though, and found the staff ignorant, slow, and lacking basic skills like calling us a taxi. The place feels mean and unwelcoming. Shower in our room didn't work. They fixed...
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Dear Sir, Dear Madam,
I was very sorry to read that your stay did not meet your expectations. Please let me assure you that I am taking your comments very seriously : I will investigate with my team the points you kindly drawn to my attention and implement the necessary actions to prevent such incidents from happening again in the...
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Must be one of oldest Novotel, Rooms mostly Re done but very little difference between each category, but huge cost diff.
Dear Sir, Dear Madam,
Thank you for your tip : Actually we do propose great promotions, the more you book in advance (at leat 15 days before your arrival), the cheapest rate you get. This way, you can get discounts up to 30 or 40% off.
We are looking forward to welcoming you back in Novotel Poissy Orgeval.
Best regards...
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My wife and I stayed here for 2 nights with a group of travellers from England over for the Longchamp races on Arc de Triomphe weekend. The hotel is rated 4 star - alas, the service is not. This is a standard motorway business traveller hotel. The rooms are adequate and the dining area is functional.
Our group had ordered...
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Dear Sir,
I would like to thank you for letting me know what happened during you stay at Novotel Poissy Orgeval. I was very sorry to read that your bar experience was such a disaster and I would like to apologise for that.
I investigated the matter with my food & beverage Manager. As a matter of fact, it appears...
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Good location for day trip to paris from nearby Vielllenes sur Seine., Supermarket and a little shopiping centre within 5 mins walk. clean rooms and helpful staff. Nice pool for sunny days to sit by and read a book.
Dear Sir, Dear Madam,
I would like to thank you for your nice comments about our hotel. Please let me assure you that I will share them with all my team which will be delighted to hear them, as guests satisfaction is their priority everyday.
I am looking forward to welcoming you again soon at Novotel Poissy Orgeval.
Kind regards,
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Good size room, sofa and comfortable bed. Bathroom very contemporary. Good facilities- restaraunt,bar and outside pool. Bus service to Poissy very nearby hotel.Journey time into Paris-30-40 mins. Other places to eat within walking distance-Pizza/Japanese/Mcdonalds Also, a great covered shopping mall next door-Art de Vivre. If you are driving,very good access to main routes.
Dear Sir, Dear Madam,
I was very pleased to read that you enjoyed your stay in our hotel. I will pass your comments on to the team who is always delighted to read that they achieved a great service.
From all the team thank you for those nice words, please let me assure you that they will help us continue...
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