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All 3 West Seneca hotels

Staybridge Suites Buffalo/West Seneca

3.0 of 5
164 Slade Ave, West Seneca, NY 14224
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Staybridge Suites Buffalo/West Seneca
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Ranked #2 of 3 hotels in West Seneca
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65 reviews from our community

    Trip type
Traveller rating
    41
    17
    3
    2
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Date Rating
Ontario
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 11 June 2013

We have stayed here many times. After the first few years and having our room changed without notification on one visit we stayed at a different staybridge. We decided this year to give it another go for a weekend away from our business. We were disappointed to say the least. NO HOUSKEEPING!!! Not even to see if we needed towels... More

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review
13 June 2013

Thank you for staying at the Staybridge Suites Buffalo South and providing us with such valuable feedback. Clearly we have a training opportunity with our Guest Service staff as they did not relay to you how a Staybridge Suites operates. We are not a hotel in the traditional sense. As an extended stay hotel 81% of our guests last year... More

Ames, Iowa, USA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 28 May 2013

I stay at the Staybridge every time I come to Buffalo (if they aren't sold out). The price is great, the staff is above and beyond great, the free soda is awesome, the free meals with beer and wine on Tues-Thurs nights is amazing, and the free laundry is a great bonus. My son loves the pool area and it's... More

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review
1 June 2013

Thank you for such nice comments regarding our Staybridge Suites Buffalo South. We appreciate your continued confidence and I encourage you to make your next reservation upon departure (If you know your travel dates) as we do fill up fast with many guests staying one week, one month and we even have one guest that has been with us well... More

Springdale, Arkansas
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2013

We had a group doing extended work in the area and we stayed at this location. The hotel was very acomodating and went above and beyond to enhance our folks experience during their stay. Its clean, food is good, staff is friendly, what else can I say. If we had to do it all over again - this is where... More

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KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review
25 May 2013

Thank you for staying with us at the Staybridge Suites Buffalo South. I sincerely appreciate your business and taking the time to share your experience on the World's Largest Travel Review Site, Tripadvisor. The best compliment to receive is the endorsement of our guests. I will be sure to share your review with our entire team. I hope to see... More

Cicero, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

My wife and I had been trying to get away for even one night. We finally we able to plan it and wound up at Staybridge Suites in West Seneca. I had emailed the manager of the hotel the morning of our arrival to ask if they could get a dozen roses for me in the room just to surprise... More

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KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review
25 May 2013

Andrew, Thank you for sharing such kind words regarding your stay at the Staybridge Suites Buffalo South. I am glad that we were able to be part of such a special occasion. Thanks again and we hope to see you on your next visit to Buffalo. Yours In Hospitality, Kevin Verrall Vice President & General Manager-Hotels More

Mukwonago, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 26 April 2013

We were planning a vacation to Niagara Falls. I found a deal online and boy was I sceptical. For less than $150 a night, I found accomodations for a family of 6 that were absolutely spectacular. The two bedroom suite was large and comfortable, complete with all of the amenities that one could ask for. The staff was helpful and... More

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KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review
27 April 2013

Thank you for staying at Staybridge Suites Buffalo South and sharing your experience on TripAdvisor. We value your opinion and appreciate the compliments regarding our quality, service and value. I will be sure to share your comments with our entire team. Thanks again and I look forward to seeing you on your next visit. Sincerely, Kevin Verrall Vice President &... More

Erie, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 25 April 2013

Stayed @ Candlewood Suites last night in W.Sececa NY. NEVER again! A pipe burst and water was shut off. OK it happens. Staff did NOTHING to inform guests. When I asked why the front desk got belligerent. NOT OK. Then hard nerve to charge full price for room. EPIC FAIL. Tuning in Priorty Club card and going to Marriott..... You... More

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KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review
26 April 2013

I sincerely apologize for the main water pipe that we had break at 6am on April 25. In addition we are reviewing how we could have better communicated the issue to our guests so that they could have made alternate plans for showering etc. We did make arrangements for you and all of our guests to walk across the parking... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 9 April 2013 via mobile

Well booked a 2 bdr suite for one night last week. Check in went smooth upon entering our room I always check the room out for cleanliness. In the room with the one king bed in between the nightstand and bed was clearly visible that someone spilled something it was all over the bed skirt and on the floor. Did... More

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review
11 April 2013

I want to extend our apologies on behalf of myself and our team. There is no excuse for the experience that you had while staying with us and I accept full responsibility. We took immediate corrective action and we can only attempt to make up for our shortcomings by learning from them. I apologize that we ruined your weekend getaway.... More

Rochester
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 March 2013

I stay here a lot for business. Staff are friendly and helpful. Rooms are clean and the suite is very homelike. Food is decent. You can't beat a hotel that has something ready for dinner with a beer or glass of wine. Breakfast has excellent choices healthy, hot or cold. Great hotel, very comfortable.

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review
25 March 2013

Thank you for staying with us at the Staybridge Sutes Buffalo South. I sincerely appreciate your business and taking the time to share your experience on the World's Largest Travel Review Site, Tripadvisor. The best compliment to receive is the endorsement of our guests. I will be sure to share your review with our entire team. I hope to see... More

Hamilton
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 21 March 2013

At the last minute on a Friday evening my wife and I decided to just hop in the car and get away for an overnight break. Not many hotels had openings and we just happened across the Staybridge Suites in West Seneca. The reviews seemed positive and we booked it ($129). And so glad we did! The reception area is... More

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review
25 March 2013

Thank you for choosing to stay at the Staybridge Suites Buffalo South and share your experience on the worlds largest travel site, TripAdvisor. Your review and endorsement is the best type of advertising we can receive so I just fired our advertising agency. I am kidding of course, although your review does make us all feel like we are on... More

Miami
Top Contributor
95 reviews 95 reviews
46 hotel reviews
Reviews in 54 cities Reviews in 54 cities
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 19 March 2013

We stay here each time we come to Hamburg to visit our Grandkids as it's warm, convenient, welcoming and suits all of needs - we love the welcoming log fire when we come in from the snow! Sarah Bishop (Front Desk Supervisor) and her team are always delightful and always welcome us back with a smile and friendly greeting. As... More

Was this review helpful? Yes 1
See 2 more reviews by mwooduk for West Seneca
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review
25 March 2013

Thank you for your kind words about our Staybridge Suites Buffalo South, our team and myself. Your review made our entire team feel special and we are glad that we are able to make your stay memorable time and again. Thank you for your continued confidence in our product, people and overall hospitality. We value your business and your feedback.... More

 
 
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Additional Information about Staybridge Suites Buffalo/West Seneca

Also Known As:
Staybridge Suites Buffalo/West Seneca Hotel
Staybridge Suites Buffalo/West Seneca Hotel West Seneca
Address: 164 Slade Ave, West Seneca, NY 14224
Phone Number:
Region: United States > New York > West Seneca
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in West Seneca
Price range (per night): S$212 - 375
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Staybridge Suites your extended stay hotel is located in the heart of West Seneca NY, minutes from Buffalo, Orchard Park and the East Aurora. Our all suite hotel is also within miles of many of Western New York s most desirable attractions including Niagara Falls, Casino Niagara, Walden Gallaria Mall, McKinley Mall, Ralph Wilson Stadium (Home of the Buffalo Bills), HSBC Arena (Home of the Buffalo Sabres),The Buffalo Convention Center, University of Buffalo, Buffalo-Niagara International Airport and the Downtown Buffalo entertainment district. Our location is ideal for conducting business with General Motors, Ford, Rich's Products, General Mills, New Era Cap, Geico Insurance, General Electric, Dunlop, United Healthcare, Mercy Hospital, VA Hospital, Roswell Park Cancer Institute,HSBC Bank, Fisher Price, Sorrento, Curbell, Enidine, Gaymar & Motorola At Staybridge Suites you can expect your stay will feature a superior upscale studio, one bedroom or two bedroom suite including fully equipped kitchens and free high speed Internet. Amenities include complimentary laundry facilities, fitness room, business center, indoor pool, meeting room, community area with fireplace, daily breakfast buffet and a Sundowner evening reception. When visiting Buffalo South we have what you need. Staybridge Suites is your best stay for a week, a month or even a year. ... more   less 
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