we stayed at the ritz this past weekend for a wedding. the bride blocked off rooms and we got a great deal. we pulled up, and in true ritz carlton style, they looked at our luggage tags so that when we got to the front desk, they knew our names. check in was swift and easy. we were escorted to... More

While BLT Steak is technically not a "part" of the Ritz Carlton in White Plains it is, nonetheless, attached to the hotel, has an easy access just steps from the elevator, and is, for all practical purposes, the only true seven-day a week full service dining option in the hotel. The hotel hides a bit from the aspect of it... More

Just left today. The hotel still has great service with a nice location in the town of White Plains with shopping within walking distance! Only thing is the restaurants Blt and 42 are always booked in the summer so you have to call ahead. The pool is is great and is closed in so that is good. The spa is... More

This hotel is dated for a Ritz, there's no doubt about it. However my hats are off to every person working there because the service I received from the valet to the spa personnel was top notch. The Bell Captain charmed my three and a half year old daughter so that the check in process could go smoothly. The people... More

We reserved rooms for our guests at the Ritz for our wedding weekend and we also stayed the night or our wedding so we could see everyone. The entire process was seamless. I actually over estimated the number of rooms and the additional money we were supposed to pay was waived! It was such a nice surprise considering it was... More

For the price point and the name one should expect an out of this world experience. Unfortunately, this property does not do service to the Ritz reputation. For starters my room had very poor fit and finish including, a hole in the wall, gaps around bathroom fixtures and poorly matched wall paper seems. In addition, I was here with a... More

The Westchester branch presents the classic Ritz-Carlton experience in every way. From a warm welcome and check-in, to luxurious rooms, to a fond and personalized farewell to every small detail in between, this hotel did not disappoint. This level of service and warmth I have found often to be lacking in the larger and busier Ritz-Carlton properties around the world.... More

Visited White Plains for business. Spent two nights at the Ritz Carlton. My arrival was extraordinary. The desk clerk did not simply point me to the elevator after checking in, she actually walked me to it! Room was luxurious; the bathroom out of this world. King size bed was very comfortable. Only places that compare are the upscale Vegas resorts... More

Describing a Ritz-Carlton as being typical may sound derogatory but in this case it is a complement. This is among the best Ritz-Carlton I have stayed in. It is located in downtown White Plains, an easy walk to stores and restaurants. The rooms are exceptionally large with luxury baths and all the normal Ritz amenities. The staff is superb and... More