Decided last minute to stay in White Plains so I could be close to where I was taking a big exam. No other hotels were available as a result of the hurricane. What a horrible place! Upon check in they didn't even tell me about breakfast and upon check out the front desk was closed. I had to walk across... More

We were victims of Hurricane Sandy. We paid for 5 days. On the 3rd day, although we locked our door & put do not disturb sign on the door, we returned from the playground at about 3:30 to find our room burglarized: there we were without a home & about $800 worth of items was stolen! There security was greatly... More

Because of Hurricane Sandy, we had no electricity, heat or hot water in our house. All of the hotels in the White Plains area were sold out, and Esplanade was the only one available. I should have known that there is a reason why no-one wants to stay here. With no other options, I booked Esplanade. After reading other reviews,... More

I was on a business trip with two other people. We were booked here due to a shortage of places to stay in the area. We had to check in at the front desk for the Sr Living Apts (which are attached). The poor girl working there had to do EVERYTHING by herself. She was great! There was no Internet... More

Excellent location and service, we stayed 2.5 months and all the staff/management made us felt like home, they provided us with EVERYTHING we need since we were staying with our newly born baby. We really enjoyed our stay in The Esplanade.

Pro's 1. Good Location. A few minutes walk to major stores and restaurants.. 2. Front Desk try their best to do their best but Service is nothing to Brag about. 3. Nice soft beds :) - If you are stopping by for a night just to get some sleep, Its not bad. Cons 1. Carpets are worn out. Rooms are... More

This is probably my worst business trip experience. This building is archaic; there's no WiFi - how is this even possible? They charged me $9.99 to use an ethernet cord. They don't have the most basic amenities - IE: I forgot my toothpaste, they don't have any. There is no hair dryer. For almost $200, this is ridiculous. I will... More

This was a pleasant stay. The convenience of the hotel was great. We were able to walk a few blocks to a major grocery store and have some food on hand in our kitchenette, saving some money on restaurant meals. The continental breakfast area was bright and had adequate food - coffee, fresh fruit, yogurt, cereal, oj, bagels, and toast.... More

I had stayed here years ago and needed a place at the last minute. My have things gone down hill here. I first went to the original building which is now senior housing and told to go across the street. An indifferent clerk was at a checkout desk and I got checked in ok. Going to the room the place... More