This hotel is located right on Main Street and is close to shops and restaurants. We stayed one night for a tour the next morning of SUNY Buffalo. We stayed in a room with 2 queen beds which was very clean and fresh. The bathroom was also very clean. The breakfast room was rather small, but was adequate for our...
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Dear njbchluvr3,
Thank you for taking the time to write such a nice review. We are glad you were pleased with your stay, our accommodations, and services. We pride ourselves on our 100% guest satisfaction goal, and of course our Trip Advisor Rating.
Have a great day, we look forward to seeing you during your next trip to Buffalo. If...
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Stayed at this hotel when I went visit my bf in Buffalo. Location is convinent, bed is very comfortable and the room is cleaned. Front desk is funny, even the staffs are on phone when I approched the front desk, they still managed to try to assist me as soon as they can.
And the hotel is very quiet at...
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We stayed at this hotel while in Buffalo for a couple of days of shopping including at the Walden Galleria Mall, about ten minutes away. Our room had two queen beds and not a lot of room for anything else, but we were pleased that it was very clean, and the beds were comfortable.
I enjoy a hotel that has...
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Dear mkm6,
Thank you for staying with us during your recent visit to Buffalo. I am so glad that you found us and that we were able to exceed your expectations.
We are fortunate to have not only a wonderful location but a great staff to go along with it. They take such pride in the job they do for...
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i was there in march and done a park and fly the rooms were awsome the bed very comfortable. the sevice couldnt have been any better i will definitly stay here again, the people were so friendly, so much so you would think they were canadian lol, but seriously a great place to stay thank you, i'll be back
Dear daggodog,
We appreciate you taking the time to submit your comments. I take great pride in our staff and the customer service that they provide to our guests, (our canadian guests are our favorites by the way!).
Thank you again for your kind words. We look forward to seeing you on your return trip to Buffalo.
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What a lovely, friendly and really nice place to stay. We were in town for a very short time to attend a concert in nearby Getzville and everyone at the hotel made our stay wonderful. All of the staff were smiling and very helpful on nearby places to eat and attend church. The rooms are very nice and very clean.
Dear Lovetoskiny,
Thank you very much for taking the time to review us on trip advisor. Your comments are very much appreciated and I passed them onto my team here. We certainly do enjoy St Patricks Day around here and a lot of the local restarants certainly are festive.
We look forward to seeing you again should your travels bring...
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Just back from staying 2 nights at the Hampton Inn Williamsville, NY
Pro's - Surprised at how nice the location was walking distance to the Irishman Pub and Eatery(it was St. Patrick's day after all) or the Glen Park Tavern both excellent places to have dinner and a few drinks. Also close by to a nice park with small waterfall...
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Dear pwr1019,
Thank you for taking the time to rate my hotel during your recent stay at the Hampton Inn Williamsville. I take great pride when a guest has a truely enjoyable stay with us and I enjoy passing the comments onto my team. We do have a great location and with the beautiful weather we had this weekend, I...
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Wonderful hotel and staff! This property is located in the quaint village of Williamsville. Top notch! Beautiful decor, comfy beds, very nice pool area, very nice breakfast, great coffee. Tracy & Janine at the front dest were very nice & helpful. Will definitely recommend and stay there again!! You won't be disappointed! Thank you!
Thank you very much for your recent review of the hotel on trip advisor.
It was very nice chatting with you during your stay and sharing some hotel stories. I know you are local, but I hope we get to see you again when you bring your family for an overnight.
I will pass your comments on to my team...
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I arrived late and stayed only one night for a very early morning flight (left at 3:45 AM) so I did not get a chance to take advantage of any of the amenities. The hotel is well located, very nicely decorated, and clean, but my main interest was a few comfortable hours of sleep.
The HVAC system is horrible -...
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Dear hdirad,
Thank you for taking some time to provide valuable feedback. There’s never an excuse a disappointing stay. We have reviewed your comments with our team to make sure this incident becomes a learning experience and we can address the issue in the room with our heating unit. We will take all necessary measures to minimize inconveniences if something...
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The hotel was incredibly clean. The staff were friendly. My room was incredibly comfortable and tidy. The continental breakfast was quite amazing. I am so accustomed to just stale bagels and cereal, but this hotel served hash browns, omelets, sausage, bacon, and a myriad of other fresh breakfast items. The pool, though a bit small, was a lovely indoor pool....
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Dear Tyedyeturtle,
Thank you for taking the time to review my property and your stay on trip advisor. I appreciate all feedback from all guests and take great pride in sharing it with my staff.
Should your travels bring you back to the area I hope we can accommodate you again. We have a great hotel team here and a...
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The location of this propety can't be beat. Close to the city as well as the airport. The property is lovely with large, well furnished rooms. The entire place was light, bright, and very clean. We arrived early due to a mix up in travel plans. The room we booked (a queen room) wasn't ready yet, and we were upgraded...
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Dear Barbara270,
I'm so glad you enjoyed your stay with us! I just wanted to say thank you for taking the time to review us on trip advisor. As always, we appreciate any and all feedback so that we can maintain a higher level of guest satisfaction. If there's anything we can do to make your next stay more enjoyable,...
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