Sugartop condo needs updating with regards to rooms and staff. It was evident from the beginning. We waited 40 minutes at the gate to be able to drive up to the hotel and unload. I then was required to drive back down the mountain to park my car and catch the shuttle back up to the hotel. If you wanted... More

#1 - Parking is ridiculous. You park your car a 1/2 mile down the mountain and wait (and wait) for a shuttle to pick you up. If you decide to ski...there is even more waiting around. You take the first shuttle to the parking lot, then wait for another one to take you down to the ski hill. It is... More

Our balcony overlooked Grandfather Mountain from the 7th floor. Often clouds or fog will surround the condos at Sugartop by 9 am, so we would set our alarm for 5:30am to make sure we didn't miss the gourgeous sunrise! I'm attaching a photo from just such an early morning veiwing. Most of the rental condos here are short on decor... More

Well if you must have a jacuzzi and indoor pool and great views it may be worth it. If you looking for convenience, courtesy, or a swift check in forget it. I've gotten on Army Bases easier. They act like they are doing you a favor letting you in. The "gate guard" took over 20 minutes to only finally tell... More

Sugar Top Resort in Banner Elk must be one of North Carolina's best kept secrets. It is a first class facility comprised of individually owned condominiums, many of which can be rented through the homeowner's association. It is an engineering marvel, 320 units, built at the top of Sugar Mountain. The condos on the south side ofthe structure look across... More

Besides the view, the apartments are well laid out with a split bedroom plan. Even thought the bedrooms are a wee bit small, the other rooms are very generous. The apartments include all furnishings and the kitchen was well stocked with all the necessary appliances.The staff is outstanding and most helpful.Also great for summer fun, and at an altitude of... More

Sugartop Resort is simply outstanding! Incredible views; large units; indoor pool, sauna, steam room. Units are well maintained and the staff is flawless! Our favorite resort in the NC mountains.