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DoubleTree by Hilton Hotel Raleigh - Cary

3.5 of 5
500 Caitboo Avenue, Cary, NC 27518 (Formerly Four Points by Sheraton Raleigh-Cary)
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DoubleTree by Hilton Hotel Raleigh - Cary
Ranked #4 of 21 hotels in Cary
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75 reviews from our community

    Trip type
Traveller rating
    39
    24
    8
    3
    1
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 17 May 2013 NEW via mobile

We stayed here during graduation weekend. The rooms were average but everything was very clean. The in house restaurant breakfast bar was pitiful (stale hard pancakes and scrambled eggs) so we had cereal, coffee/tea and fruit/yogurt. Their turkey club with fries was generous, fresh and tasty and a hit with the guys in our party! The computers were always busy... More

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Blaine, United States
1 review
4 of 5 stars Reviewed 10 May 2013

LOVE that this great hotel is completely NON smoking. Plus an indoor pool. Both are hard to come by in the Raleigh NC airport area. Thanks Double Tree for the warm cookies and friendly staff. We bought a tin of cookies to take home to my son-in-law. Free parking and all the extras this hotel offers makes it a great... More

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Review collected in partnership with DoubleTree by Hilton

Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
16 May 2013

Jeanne M- Thank you so much for taking the time to do a survey on Trip Advisor. This is a great tool for our guest to experience our hotel even before their arrival. Our indoor pool is really nice and the best thing is it doesn't matter if it is sunny, raining or snowing you can still enjoy the pool... More

McKinney, United States
1 review
5 of 5 stars Reviewed 6 May 2013

This is a very fine hotel, with helpful staff and convenience to anything and everything you might need. Folks are helpful and friendly. Rooms are of good size and well appointed, beds are very comfortable for a great night's sleep. Two Thumbs Up!!

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Review collected in partnership with DoubleTree by Hilton

Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
16 May 2013

James C- It is always a pleasure to receive surveys from our guests. Trip Advisor is such a trusted website for travelers to experience the hotel before their arrival. We appreciate the Two Thumbs Up- our team works hard to make sure we exceed our guest expectations and it is always nice to hear about it. I am glad you... More

Maryland
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 5 May 2013

On arrival we met Patience (who worked the front desk). She even predicted our reservations and had them all pulled up so we could check in right away. We were traveling in a group of 4 for the military. She was very welcoming, accommodating & kind (not to mention a great sense of humor!). We received our room keys immediately... More

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Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
8 May 2013

Thank you so much for the great review on Trip Advisor. It means a lot to our team to hear such nice comments. I am glad that Patience made a great first impression of our hotel. It is team members like herself that are the reason our guest continue to come back time and time again. I am glad you... More

Fort Washington, United States
1 review
5 of 5 stars Reviewed 2 May 2013

I chose this Double Tree because the location was convenient. However, I will return to this one anytime I need to be anywhere in the general Raleigh/Cary area. Everything appears to be brand spanking new and they are working hard to keep it that way. The service was excellent and everyone was extremely pleasant and courteous.

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Review collected in partnership with DoubleTree by Hilton

Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
16 May 2013

Karen N- Thank you for taking the time to fill out a survey on Trip Advisor. It is such a trusted site for travelers to read about others experiences at venues. Our team works hard to make sure that our hotel is kept up to the standards of our guests. It is very important that you feel welcomed when you... More

Charlotte, United States
1 review
5 of 5 stars Reviewed 30 April 2013

An excellent quality hotel to stay with. Everything was low key, clean, just quiet comfort. Breakfast was great. We didn't wait for anything and the the bed and linens allowed us a great night's sleep. Hotel was attractive and tasteful. Sadly we just didn't have time to use more of the amenities, maybe next time.

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Review collected in partnership with DoubleTree by Hilton

Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
8 May 2013

Sandra J Thank you for the great review. We appreciate you taking the time out of your busy schedule to share your experience with other Trip Advisor users. It is always nice to see that you enjoyed your stay with us. We look forward to you coming back to see our hotel and be able to utilize the amenities that... More

Portsmouth, United States
1 review
5 of 5 stars Reviewed 23 April 2013

When planning our trip to Raleigh to visit my son, I found Double Tree Hotel on the internet while doing a search for places close to his college. When we arrived, we were very happy with the way everything was decorated and also the cleanliness of the whole Hotel. Our room smelled fresh, looked fresh and clean, LOVED the big... More

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Review collected in partnership with DoubleTree by Hilton

Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
8 May 2013

Pamela H The cookies are good aren't they!! I am glad that you enjoyed your stay with us. We strive on making sure that our rooms are comfortable for our guest during their stay. Our housekeeping team take great pride in the cleanliness of our rooms and the fresh smell. I appreciate your taking the time to do a review,... More

Huntersville, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 18 April 2013

The hotel is awesome! I stayed here for 2 nights with my family. It is a NEW hotel with really nice décor---similar to a European style with the straight lines. The lobby area is large with a lot of room to sit and enjoy and glass of wine with your friends or family. There is also a large screen TV... More

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Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
19 April 2013

zfeijoo3- Thank you so much for the great review on trip advisor. It is always nice to see that we exceed our guest expectations. Our lobby is great for families to sit and enjoy themselves. You feel like you are at home with the TV, couches and best of all someone to wait on you and you do not have... More

Navarre, Ohio
1 review
5 of 5 stars Reviewed 18 April 2013

Very attentive staff.....We felt very welcome from the minute we walked in the front door. Great drink specials....Cookout was excellent. Refrigerator and microwave in the room. We enjoyed the breakfast every morning and definitely missed this when we got home. GM-Cerrie was very helpful. Thank you for a great mini vacation!!

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Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
19 April 2013

Corina F- Thank you so much for the great review on tripadvisor. It is always nice to see that we exceed our guest expectations. We have found that our guest love our drink specials and the cook out. The month of April is NC Beer Month and we have special feature drinks with beer and alcohol. They are very popular.... More

Jamestown, NC
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 17 April 2013

Got a great weekend rate with our AAA discount for a King bed room. Wonderful that the hotel is a smoke-free facility. Hostess at check in desk greeted us with the most decadent chocolate chip cookies warm from the oven. We asked if the room had a refrigerator since we knew that the restaurant to where we were going would... More

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Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
19 April 2013

JamestownRGW Thank you for the great review on tripadvisor. We sincerely appreciate you taking the time to fill out a survey and share with others your experience at our hotel. Our cookies are wonderful from the time you check in until the time you check out! You know you can even order them and we can send them to your... More

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Additional Information about DoubleTree by Hilton Hotel Raleigh - Cary

Also Known As:
Doubletree By Hilton Raleigh-Cary Hotel Cary
Doubletree By Hilton Raleigh-Cary Hotel
Address: 500 Caitboo Avenue, Cary, NC 27518 (Formerly Four Points by Sheraton Raleigh-Cary)
Phone Number:
Region: United States > North Carolina > Cary
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Cary
#6 Business Hotels in Cary
Price range (per night): S$105 - 225
Hotel Class:3.5 star (3.5*)
Reservation Options:
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DoubleTree by Hilton Hotel Raleigh - Cary
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