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Courtyard by Marriott Chapel Hill

3.0 of 5
100 Marriott Way, Chapel Hill, NC 27517
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Courtyard by Marriott Chapel Hill
Ranked #6 of 16 hotels in Chapel Hill
4.5 of 5 stars 115 Reviews
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115 reviews from our community

    Trip type
Traveller rating
    62
    33
    14
    2
    4
Date Rating
Wilkes Barre
1 review
5 of 5 stars Reviewed 22 May 2012 NEW

I would like to thank Cynthia Knight and the general manager for correcting a misunderstanding on my bill. Also, the room was comfortable for a middle class person without all the extras that you usually pay for and don't use. I recommend the breakfast. Everyone was nice. More

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Pittsburgh
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 21 May 2012

Please read other "Terrible" review, don't take my word on this along. You make your reservations more than 45 days in advance, follow all of the rules, show up and are told you are being "walked" to another Hotel as they are over booked. Still have not figured out what "Walked" means, must be Marriott speak for "Get Out". We... More

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San Diego, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

This hotel is obviously quite new - and it includes many nice features beyond what I usually see in a Courtyard. The lobby is very large with high ceilings - which creates a great atmosphere upon arrival. The front desk staff were VERY friendly and welcoming. There is a nice (and pretty large) bar area where you can sit, enjoy... More

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Columbia, South Carolina
Senior Contributor
32 reviews 32 reviews
Reviews in 20 cities Reviews in 20 cities
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 6 May 2012
2
people found this review helpful

The room was relatively clean, but there were a couple of glaring errors by housekeeping (which I always attribute to poor management/poor training): upon opening the little lotion bottle toiletry in our bathroom, we found the lotion top was caked with old, dried-out lotion; there was a completed hotel evaluation form in our room...it was dated 3/1/2012...we stayed in the... More

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Lynchburg, Virginia
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 April 2012

Conveniently located between Chapel Hill and Durham this hotel was a lovely place for an overnight stay. The staff was friendly and helpful, the room was clean, quiet and it smelled nice and clean as well. The layout is a little bit odd and it was difficult to locate the elevators, but that was a small inconvenience. The lobby was... More

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Darlington
1 review
5 of 5 stars Reviewed 25 April 2012

My family stayed at the Marriott while attending a memorial service for my brother-there were many of us. The hotel is wonderful. Upon entering the wonderful smell of the lobby, the outdoor fireplace, everything was set up so well. The beds are so comfortable. The rooms spacious and clean. The location is perfect. I will go back. More

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Williamsburg, Virginia
Senior Contributor
21 reviews 21 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 17 April 2012

To quote the Rolling Stones"You can't always get what you....but if you try real hard ... you get what you need" This is a nice hotel, it delivers what you need. Good location, nice facilities, GREAT staff. Free coffee, free internet. Big rooms, nice beds. OK it is not the Four Seaons or the Bellagio but it is also not... More

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Crystal Bynum, General Manager at Courtyard by Marriott Chapel Hill, responded to this review
18 April 2012

Thank you for the review of our hotel. I am happy to hear that you found value in the price you paid for your stay! We look forward to serving you in the near future. Thank you, Crystal Bynum More

Birmingham, Alabama
Top Contributor
73 reviews 73 reviews
Reviews in 60 cities Reviews in 60 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 29 March 2012
1
person found this review helpful

I stayed one night at this Courtyard. Location- location is good and there was no traffice noise from the main raod in front of the hotel. Hotel- this is a very nice Courtyard. The building is different from most Courtyards. The exterior and interior are very nice and clean. Room- I was upgraded to a junior king suite and the... More

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Crystal Bynum, General Manager at Courtyard by Marriott Chapel Hill, responded to this review
18 April 2012

Thank you for the review of our hotel. With our hotel's position we are able to provide convenience to the campus while ensuring a quite and comfortable stay. I will be sure to follow up on the internet access and the pillows in out junior suites to ensure everything is to our standard. We look forward to serving you again... More

Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 March 2012

Close to the school and shops. Rooms are clean and the service is perfect. Full service lobby a nice touch. Walking trails surrounding hotel is a nice change from a treadmill. Thanks go out to Keith at the front desk. I appreciate your hospitality. Will go out of my way to stay here in the future. More

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Crystal Bynum, General Manager at Courtyard by Marriott Chapel Hill, responded to this review
18 April 2012

Thank you for your review of our hotel. I am very happy to see that you will go out of your way to stay here again. We take huge pride in exceeding our guest's expectations to ensure that we create fans of our hotel! I will be sure to let Keith know that you recognized him in your review. We... More

Airdrie, Alberta
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 27 March 2012

A great hotel. A bit of a walk to restaurants, but if you are at the Friday Centre this is a great location. The hotel lobby snack counter prices seemed inconsistent. We bought the same thing 2 days in a row and the prices were different when we got our final bill. Maybe they made an adjustment while we were... More

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Crystal Bynum, General Manager at Courtyard by Marriott Chapel Hill, responded to this review
18 April 2012

Thank you for the review of our hotel. I will be sure we conduct an audit of our market prices to ensure they are consistent. I hope that we have the opportunity to serve you again in the near future. Thanks, Crystal More

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Additional Information about Courtyard by Marriott Chapel Hill

  • Courtyard Chapel Hill
  • Chapel Hill Courtyard
  • Chapel Hill Marriott
Address: 100 Marriott Way, Chapel Hill, NC 27517
Price range (per night):* S$158 - 208

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Courtyard by Marriott Chapel Hill
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