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The Franklin Hotel

3.5 of 5
311 West Franklin Street, Chapel Hill, NC 27516
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Hotel amenities
The Franklin Hotel
Ranked #2 of 16 hotels in Chapel Hill
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139 reviews from our community

Traveller rating
    93
    28
    10
    6
    2
See reviews for
Families
27
 
Couples
47
 
Solo
10
 
Business
36
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Nashville, Tennessee
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 16 May 2013

The Franklin is excellently located within walking distance of downtown Chapel Hill, restaurants, and campus. The room was pleasant as was Windows, the breakfast room. Breakfast was a decent buffet with coffee service, but refills I had to summons the waiter for refills after waiting for too long. I loved the Carolina memorabilia outside Windows. But our problems with the... More

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Asheville, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013

We stayed at The Franklin Hotel twice (to and from the Outer Banks) to spend some time in Chapel Hill, Durham and Raleigh during Spring Break. The staff of the hotel is excellent, going above and beyond to make it a great experience. From the bellman to the phone staff and front desk they are uniquely committed to a great... More

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Charleston, WV
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 24 April 2013

The Franklin Hotel was recommended to me by a client and friend who lives nearby. This was my first visit to Chapel Hill, and I was delighted to stay right in the middle of this charming town. The hotel was very "accessible" with parking near the lobby and a nice welcome from the front desk staff. I found the room... More

Was this review helpful? Yes 1
Manvel, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 April 2013

We stayed here for a weekend in April of 2013 as we were there for a wedding. It was one of the most pleasant hotel stays I have ever had. The staff was very nice and informative. The rooms have everything you would expect and more! From free bottled water in the refrigerator to cotton balls and q-tips in the... More

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See 2 more reviews by Belinda F for Chapel Hill
Chapel Hill
1 review
5 of 5 stars Reviewed 14 April 2013

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Review collected in partnership with Easytobook.com

Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 April 2013

We stayed here for 1 night while in Chapel Hill touring Carolina's campus. Each time we walked thru the lobby, we were greeted with a friendly smile and hello. Our room with a balcony was wonderful. We got a good night's sleep on the very comfortable beds. I had never seen such a great breakfast (except at the Embassy Suites).... More

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See 2 more reviews by ddreneet for Chapel Hill
Charlotte, North Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 April 2013

…Before staying at the Franklin, I visited the website; I noted the description of the Franklin Hotel staff culture. I was in hopes it was true, when I checked in I found the people to be delightful and property to be very well designed. I would go as far as to say a perfectly designed boutique Hotel. I will most... More

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See 2 more reviews by carlwhite for Chapel Hill
Auburn, Alabama
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 26 March 2013

Stayed two nights at this lovely hotel on business. Very restful room, great bed and lots of pillow choices! Warm cookies and very nice breakfast! Huge walkin shower, exceptionally clean! Would stay there again in a heartbeat. Staff very friendly.

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Cumberland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 March 2013

Great place to stay in Chapel Hill. A room with a balcony is perfect. Very nice breakfast included. Very friendly and helpful staff. Loved the bed dressed with awesome sheets. I believe this hotel is only a few years old but the interior is made to look like a grand old hotel. First class interior designs. Great place to relax... More

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Braselton, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 March 2013 via mobile

The Franklin is a must-stay when visiting Chapel Hill. The pillow menu, breakfast ( included), amenities, and even the bath soaps and lotion were thoughtfully selected and made us feel like celebrities. Our stay was only 1 night but it was truly delightful. They even provide complimentary white noise conditioners! This was a great night's sleep ins fabulous location. A... More

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Additional Information about The Franklin Hotel

Also Known As:
Franklin Hotel Chapel Hill
Address: 311 West Franklin Street, Chapel Hill, NC 27516
Phone Number:
Region: United States > North Carolina > Chapel Hill
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotels in Chapel Hill
#2 Romantic Hotels in Chapel Hill
#6 Family Hotels in Chapel Hill
Price range (per night): S$228 - 284
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
We'd love for you to stay with us whether you're in town for business or pleasure! We are the only hotel in downtown Chapel Hill, right on Franklin Street - just steps away from all the action such as UNC Chapel Hill's campus, Dean Smith Center, Kenan Stadium, UNC Hospitals, Morehead Planetarium, Ackland Art Museum, and tons of shops, restaurants, and entertainment options. Our guiding principle is to be hospitable, so we focus on our interactions with you above all else. ... more   less 
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The Franklin Hotel
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