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All 16 Chapel Hill hotels »

The Franklin Hotel

3.5 of 5
311 West Franklin Street, Chapel Hill, NC 27516
Hotel amenities
The Franklin Hotel
Ranked #4 of 16 hotels in Chapel Hill
4.5 of 5 stars 94 Reviews
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94 reviews from our community

Traveller rating
    56
    23
    9
    4
    2
See reviews for
Families
13
 
Couples
38
 
Solo
9
 
Business
24
 
What travellers say
  • Very nice(4)
  • Great location(3)
  • Front desk staff(3)
  • Room rate(3)
Date Rating
Myrtle Beach, South Carolina
1 review
2 of 5 stars Reviewed 7 May 2012

Having stayed at the Franklin Hotel before, I expected to have a great experience. Unfortunately, this was not the case. I had reserved a 5th King Penthouse room and was given the smallest room in the hotel. There was barely room to walk around the bed. The only other availability was a room with 2 queens or a handicapped room... More

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Jay Patel, General Manager at The Franklin Hotel, responded to this review
9 May 2012

Dear Lisa F, Thank you for sharing your comments about your experience at our hotel; we are so sorry that we failed to deliver the great experience you've come to expect from your previous stays with us. It was a pleasure speaking with you recently, and we have used your feedback to take a few steps: 1. We've re-named the... More

Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 April 2012

I stayed here to visit my daughter, the hotel being right near Granville Towers. I was I was impressed with the high level of service, big room, comfy bed, big shower and excellent free breakfast. Better than he majority paid breakfasts I've had. One of the lamps was partially broken and 2 bulbs were out but I look forward to... More

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Charlotte, NC
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 April 2012

I really enjoyed my stay at the Franklin hotel. Easy access to parking. Fantastic, made-to-order, complimentary breakfast. The room was beautifully decorated. I enjoyed sitting out on the balcony overlooking Franklin Street. The service was great too -- very friendly staff! And Free Wi-Fi! :) More

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San Juan, Puerto Rico
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 24 April 2012

We had a great stay at The Franklin Hotel. The location can't be beat, the ambiance is very pleasant, and the people were friendly. Loved the atrium in the center of the hotel giving it an open, airy feel. The complimentary breakfast was delicious and speedy. And finally, the cookies at the reception desk were far too tasty! More

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Tampa, Florida
Top Contributor
51 reviews 51 reviews
Reviews in 21 cities Reviews in 21 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

A very well appointed hotel with a quaint feeling yet a very nice range of amenities and service. Rooms are well furnished, many with balconies overlooking the street or university in the distance. Several common areas offer spots for groups to meet up and relax. Breakfast is included in most rates and is worth the time to enjoy in the... More

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NYC
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 April 2012

Here for three nights on a business trip and chose to stay at this hotel based on the website, reviews and location. Had no idea that Franklin Street in Chapel Hill was home to so many great shops and restaurants and bars, so the location turned out to be an amazing bonus! My room was exceptionally clean and had all... More

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Jonesborough, Tennessee
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 March 2012

Stayed at the Franklin Hotel for the Wynton Marsalis concert. This hotel is as nice as any I have visited. Everything about the hotel from staff to room to the fully cooked to order breakfast (included) was without equal. If ever in area I would stay no other place More

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London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 March 2012

I stay at here at least twice a year and am always welcomed and happy to return. The staff is attentive, remembers you and goes out of there way to make sure that you are happy - obliging with recommendations or "local" reviews. What a nice surprise when you travel 40% of your time! More

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See 2 more reviews by NickKate47 for Chapel Hill
fayetteville, nc
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 March 2012

The Franklin wasn't around when we were undergraduates in the 1980s, but it is a wonderful addition to the Franklin Street landscape. Conveniently located, nicely appointed and offering a delicious full breakfast, the Franklin can't be beat ... even by a 3-point Duke jump shot! More

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Baltimore, Maryland
Senior Contributor
33 reviews 33 reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 20 February 2012

Very nice hotel with a great location in Chapel Hill. If you're not familiar with the area this hotel is located on the 'quieter' end of Franklin Street. Still a lot of bars and restaurants nearby though. Great location to walk Franklin St and also able to walk to the UNC campus. Very friendly staff makes for an enjoyable stay.... More

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See 2 more reviews by jefe96 for Chapel Hill

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Additional Information about The Franklin Hotel

  • Franklin Hotel Chapel Hill
Address: 311 West Franklin Street, Chapel Hill, NC 27516
Price range (per night):* S$272 - 427

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The Franklin Hotel
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