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Residence Inn Charlotte South at I-77/Tyvola Road

3.0 of 5
5816 Westpark Drive, Charlotte, NC 28217
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Residence Inn Charlotte South at I-77/Tyvola Road
Ranked #17 of 169 hotels in Charlotte
4.0 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    25
    19
    4
    3
    3
Date Rating
Colleyville, TX
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

I had the displeasure of staying at the Residence Inn at I-77 and Tyvola in Charlotte. My trouble started at check-in. I specifically requested a room other than handicap accessible, as I was staying several nights. Nonetheless, the hotel staff proceeded to put me in such a room. While the kitchenette had been remodeled and was hardly used, the bathroom... More

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RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review
21 May 2012

Dear Guest, We are so sorry you had an unpleasant stay. Your satisfaction is extremely important to us. We typically score in the 90s for cleanliness and we rarely have problems in that area so obviously what you experienced is unacceptable to us as well. We do no get guest complaints concerning the beds because they are only 6 years... More

Littleton, MA
Top Contributor
55 reviews 55 reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 25 March 2012

Stayed two nights during a recent business trip to the area then moved to another hotel. This hotel is in definite need of updating. Room was very dated, smallish and dreary. The exercise room was pitiful – 3 machines in a tiny room. No weights and if you were on a machine you could not extend your arms outward without... More

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See 6 more reviews by Coco1231 for Charlotte
RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review
30 March 2012

Dear Guest, Thank you for staying at the Residence Inn Charlotte South at I-77/Tyvola Rd and taking the time to review our hotel. I'm sorry your stay was less than perfect. Yes, our staff was correct in stating that we are scheduled for some updates this year. We will be targeting different areas throughout the property. We've already completed some... More

New Bern, North Carolina
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 March 2012

Nice clean double suites with separate bathrooms, nice living room & kitchen area. Great breakfast and very friendly staff. Our shower water was warm; not hot. Great location near nice resturants. A five minute drive to South Park Mall and easy15 minute drive to Carolina Place shopping in Pineville. More

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RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review
13 March 2012

Dear Guest, Thank you for staying at the Residence Inn Charlotte South at I-77 & Tyvola Road and for taking the time to comment on our hotel! We strive very hard to provide great cleanliness, service, and meals. Our location is also very convenient. Being located off I-77 & Tyvola Rd, we are only minutes to major attractions in Charlotte... More

Brisbane, Australia
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 7 March 2012

This hotel is right off 77 making it a great stopping point if traveling through Charlotte. The rooms were nice, very clean and very quiet. They rooms has some aspects of home (full size fridge, microwave etc) which was very nice to have. For the most part the staff was friendly and helpful but some you could tell weren't very... More

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RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review
13 March 2012

Dear Guest, Thank you for staying at the Residence Inn Charlotte South at I-77 & Tyvola Rd! I'm glad to hear you felt our rooms were "nice, very clean and very quiet" and that "most areas of Charlotte are easily accessible from the hotel". Those are definitely some of our assets. However, I was not happy to hear that although... More

Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 20 February 2012

We stayed here this past weekend and were very disappointed. While the staff was friendly and the unit clean (but old), the grounds and rooms were extremely noisy. We usually stay at residence inns when we travel because it is easier with three kids, and this is the first time I haven't been able to sleep at night because of... More

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RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review
23 February 2012

Dear Guest, We are so sorry about the noise you experienced this past weekend. It is not a common occurrence here at the Residence Inn Charlotte South. There was a large sports tournament and we hosted a team and it sounds like our security guard didn't do the best job in maintaining a quiet environment. We deeply apologize for that.... More

Murphy NC
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

We were here for 3 days and what a pleasant stay. Clean rooms, nice kitchen and very cool fireplace and little patio. So cozy and a big grill on the patio by the pool that cooked up steaks one night and Lobster tails the next. Lady named Holly Crow there was very nice and helpful. GOLD STAR to Victor Banks.... More

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Jacksonville, North Carolina, United States
Contributor
17 reviews 17 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 February 2012

the staff was warm and friendly and our room was awesome. We did have some minor issues while staying here, the a/c did not seem to cool the room at all and one of the toilets backed up the 2nd day of our stay. The best part of the hotel to me was the breakfast. Eggs, sausage, bagels, biscuits, waffles... More

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Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

My wife and I lived at this residence inn for about 5 months (Sept. 2011- Jan 2012). We loved it. The staff was great and really treated us well. As long term guests we really established a great relationship with most of the employees. I couldn't have asked for a better stay. I have lived in hotels for much of... More

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Asheville, North Carolina
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

Just stayed for one night and was very pleased. Marriott's Residence Inns are my favorite because you can get a one or two bedroom with living room and kitchen, more like a condo. This one was atownhouse with one bedroom up and one down, very nice for 2 couples. It did have a few dated issues but all considered very... More

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Shippensburg, Pennsylvania
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

Arrived on our journey and was met by Kimberly who provided me with excellent check-in and provided this Platinum member with an upgrade on my request. This is an older style Inn but had all the typical items (kitchen, fireplace, etc.) and was comfortable. The hotel is within easy walking distance to several restaurants, including one located in a close-by... More

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Additional Information about Residence Inn Charlotte South at I-77/Tyvola Road

  • Residence Inn Charlotte
  • Charlotte Residence Inn
Address: 5816 Westpark Drive, Charlotte, NC 28217
Price range (per night):* S$132 - 214

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Residence Inn Charlotte South at I-77/Tyvola Road
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