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Residence Inn Charlotte South at I-77/Tyvola Road

3.0 of 5
5816 Westpark Drive, Charlotte, NC 28217
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Residence Inn Charlotte South at I-77/Tyvola Road
Ranked #17 of 169 hotels in Charlotte
4.0 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    25
    19
    4
    3
    3
Date Rating
Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 22 November 2011

We used this hotel as a home base for a group of people for a wedding. The rooms were good, as expected for a Residence Inn (not overly fancy but functional and clean). However, what sets this Marriott apart from many other similarly priced hotels is the quality of the people working there. All customer support staff, from reception, cleaning,... More

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Sarasota, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 October 2011
1
person found this review helpful

Stayed over here two times in the past 2 months while traveling between NY and Florida. Both times the staff was courteous, efficient, and welcoming. Stayed in a suite both times - plenty of room, great kitchen, quiet, clean bed and bathroom. Although there were many families and people staying here too, it was quiet in my room all night!... More

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RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review
4 October 2011

Dear Guest, Thank you so much for your review! We always appreciate guest feedback. We hope to see you again when passing through from NY to Florida. Sincerely, Residence Inn Management Staff More

Wilmington, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 August 2011
1
person found this review helpful

My wife, Barbara, two of our grandsons, and myself, visited here 08/14 thru 08/17/2011. This by far is one of the nicest places we have had the pleasure of staying. All the staff was very friendly, professional, and very helpful with any questions or concerns we had. We stayed in the Studio Suite with a balcony, Room 223. Our room... More

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See 2 more reviews by RobertSUzzell for Charlotte
RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review
4 October 2011

Dear Mr. Uzzell, Thank you so much for your kind words. We enjoyed meeting you and your family at the Residence Inn Charlotte South. We hope that when you pass through Charlotte again, that you stay with us again! Warm regards, Residence Inn Charlotte South Management Staff More

Cary, North Carolina, USA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 August 2011
1
person found this review helpful

This particular Residence Inn, in my limited experience of extended stays, was very pleasant. The food was hot and fresh whenever served and the staff are very personable and accommodating. The housekeeping varied from day to day so I'd have to look around the room for a few common things (trash cans, etc.) and the cleaning service misses a few... More

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Belmont, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 August 2011
1
person found this review helpful

Stayed with my family in a 2 bedroom, 1 bedroom/kitchen suite - nice and big for 4. Pet friendly hotel which wasn't easy to find. Best of all was every morning the sweet breakfast staff to help you with a great start for the day. Everybody tries 100% to make the customer happy. I look forward coming back. More

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Columbus, OH
Senior Contributor
28 reviews 28 reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 28 July 2011
1
person found this review helpful

Make a stop here on our way from Ohio to Florida for summer vacation. This Residence Inn is very convenient - just half a mile from exit from I-77. The rooms are generally clean and everything else is standard Residence Inn set up. Nothing fancy but very consistent quality. There are a lot of people staying at the hotel and... More

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RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review
30 July 2011

Dear Valued Guest, Thank you so much for choosing to stay with us at the Residence Inn Charlotte South and taking the time to write a review. Yes, we were very busy and we're glad to hear that our staff was successful in managing the breakfast with the hotel being at full capacity. We hope to see you again soon!... More

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 27 July 2011
1
person found this review helpful

We stayed overnight on our way to vacation. We had a 2 queen bedroom suite. We've stayed here before and recommend it. Staff is accommodating and friendly. Rooms are in great shape and clean and comfortable. Love having the full kitchen too. 2 bedroom suite has 2 bathrooms and 3 TVs. Hotel seems to be a good area, close to... More

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RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review
30 July 2011

Dear Valued Guest, Thank you for returning to the Residence Inn Charlotte South! We appreciate your business very much. We look forward to your return with your pet. Sincerely, Tina Crossland Residence Inn Charlotte South More

Oregon, Ohio
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 July 2011
1
person found this review helpful

This RI is located right off of I-77 and is close to shopping and restaurants. We were in building 4 located at the back of the property. Our room was very clean; however, we did encounter a roach on our 2nd night there. I am giving giving it the benefit of the doubt since our room was very clean that... More

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RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review
22 July 2011

Dear Valued Guest, Thank you for taking the time to write a review for us. We greatly appreciate that. We are happy to know that you found your suite clean and our staff friendly. We value our guests greatly since many of them stay with us for a long period of time. As far the bug you encountered in your... More

Charleston, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 11 July 2011

We met our adult children at this Inn and reserved, prepaying for our room (which I recommend). We were purposely looking for at least a 2 bdrm suite w/ foldout (wish they had a 3 bdrm suite though.. Our room had been given away when we arrived however, the hotel manager did find another Penthouse suite & while we were... More

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RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review
13 July 2011

Dear Valued Guest, Thank you so much for taking the time to write a review! Providing Excellent Customer Service and clean rooms is very important to us and we do it with joy. Due to some recent bad storms, we've had some damage which we are addressing right now. A plan is in the works currently to address these issues.... More

Atlanta
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 28 June 2011

My room was clean and well-appointed and the breakfast was delicious. Staff were friendly and helpful after I set the all time record for locking myself out of my room two minutes after I arrived. Would stay here again. For an extended stay, I might want a room higher up the hill because my room had poor cell phone reception. More

Was this review helpful? Yes
RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review
29 June 2011

Dear Valued Guest, Thank you so much for taking the time to write a review on TripAdvisor. We're glad you enjoyed your stay. These comments are very helpful to us and our future guests. Please come back again when you're in Charlotte! Sincerely, Tina Crossland More

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Additional Information about Residence Inn Charlotte South at I-77/Tyvola Road

  • Residence Inn Charlotte
  • Charlotte Residence Inn
Address: 5816 Westpark Drive, Charlotte, NC 28217
Price range (per night):* S$132 - 214

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Residence Inn Charlotte South at I-77/Tyvola Road
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