My son and I stayed at the Comfort Suites @ University City while visiting UNC for open house. When we arrived, the staff that checked us in had a very nasty attitude and had my rate wrong. The first room he sent us to had dead bugs on the floor and the carpet was dirty and burned. We came back... More

My wife and I stayed at this Comfort Suites for 2 nights on a family trip to Charlotte. I have been a Choice Privileges member for over 10 years and never go to a 3 star hotel expecting 5 star service. That being said this hotel was a total disappointment. While there we encountered 3 major problems that were not... More

Stayed here last Fall & thought I would give it another try as it was ok but not impressive then. That was a mistake. The a/c worked in some rooms, not in others and the lobby, hallways, and elevators were just hot. Most of the hall units were either not on at all or blowing warm air. Hallways were not... More

I work in the hotel industry, and I usually spend a lot of time on trips (unintentionally) taking mental notes of pros and cons. I arrived at the front desk and waited for several minutes to be noticed. When I was noticed, the woman was unfriendly and had little to say. Basically her only words were "Okay " when I... More

This was my first stay at Comfort Suites, but it won't be my last. Everything was nice and clean, the staff was friendly, courteous, and very helpful, and our room was very quiet. More

The hotel needs a bit of updating in the rooms, but overall it was fine. The air conditioner vents appeared to have mildew in them, so it may not be best for anyone with alergies, but the rest was clean. The staff was freindly and helpful, and it is located just a mile from UNCC as well as restaurants and... More

I have traveled alot since last year, I stayed in Comfort Suites four times on round trips to Florida from Virginia as well as staying in Georgia headed to Ms and in Charlotte on the return trip to Va. I have made Comfort Suites my hotel of choice. I have always checked in myself when I arrived at the suite... More

This motel was nice and clean. They were terrific about early check-ins as it was a race weekend and they knew people would want to check in early to get to track. The breakfast was very good with hot and cold items and variety. Staff was friendly and helpful. It is difficult to find at first but once you find... More

After a long, chaotic drive from Southern Georgia to Charlotte, and after staying a night in a hotel that was old, cold, dingy, and in an apparently high crime area of Georgia, my two twenty-something daughters and I finally pulled into the Comfort Suites University Area. We were hungry, tired, and one daughter was recovering from a stomach virus that... More