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Aloft Charlotte Uptown at the EpiCentre

3.0 of 5
210 East Trade Street, Charlotte, NC 28202 (First Ward)
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Aloft Charlotte Uptown at the EpiCentre
Ranked #74 of 166 hotels in Charlotte
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250 reviews from our community

Traveller rating
    55
    88
    50
    38
    19
See reviews for
Families
25
 
Couples
72
 
Solo
28
 
Business
89
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 21 May 2013 NEW

I stayed the weekend of 05-18-13 to 05-20-13. This HOTEL IS GREAT. I have to give special apprication for the follwoing employees who made our stay the best exprience. Paul - Helped us with parking issues we entournted. Kenny - Front Desk gave some great suggestions on Night Life Spots to Enjoy Allie- Bartender was Great and personable. My only... More

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Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

I am a huge fan of W Hotels, so when I was booking a business trip to Charlotte, I decided that I wanted to try this hotel, as I had never stayed at an Aloft before, but I've heard friends rave about it. The Aloft is a perfect location for bars and restaurants as it is literally in the EpiCentre.... More

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LindseyVDK, Guest Relations Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review
13 May 2013

Hi shakeitshakeit, Thanks so much for staying with us on your recent trips to Charlotte, and for sharing your feedback! We're happy you enjoyed your Aloft experience as much as your friends did, and that you enjoyed both of your stays, despite one being over a particularly busy time for the city and the EpiCentre area. We're so glad to... More

Tampa, Florida
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 30 April 2013 via mobile

A friend and I wanted to explore Charlotte as it was our first time in the city. This hotel was perfect for us. The location couldn't be better in the Epicenter which has lots of bars and restaurants. The room is modern and worked out great for us. The beds are very comfortable and the staff was friendly. There is... More

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See 2 more reviews by g8rchick1980 for Charlotte
LindseyVDK, Guest Relations Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review
3 May 2013

Hello g8rchick1980, We're happy to hear that you enjoyed your first trip to Charlotte and your stay here at Aloft! Glad to hear you enjoyed our convenient location, and that you found our beds comfortable and staff friendly. We look forward to seeing you again next time you're in Charlotte! More

Atlanta, Georgia, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 30 April 2013

My husband and I stayed here one night traveling back to Atlanta. First, we had a pretty hard time finding it - there is a specific garage you're supposed to park in, but there isn't a sign outside of the parking garage telling you you can park there for the hotel and the sign on the hotel is so high... More

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LindseyVDK, Guest Relations Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review
3 May 2013

Hi Jennifer F, Thank you for your recent stay, and for taking the time to share this feedback. We're happy you enjoyed our unique atmosphere, location, and amenities. Sorry to hear about the trouble you had finding our parking garage and that you found some items to be worn - we appreciate your feedback on how we can improve! More

Durham, North Carolina
1 review
1 of 5 stars Reviewed 24 April 2013

I stayed at the Aloft in the Charlotte EpiCentre after seeing a Charlotte Bobcats game at the TWC arena. It's really conveniently located, with lots of restaurants and bars in the EpiCentre, only a short elevator ride from the hotel (which is on the top floors). It took us a while to get checked in at the desk because there... More

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Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 20 April 2013 via mobile

If you plan to sleep while staying here, make sure you ask for the quiet side of the hotel. I asked for it, but there were no rooms available so I was kept awake much of the night by the thumping base of the music below. The room was clean and staff friendly but I would not stay here again... More

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LindseyVDK, Guest Relations Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review
3 May 2013

Hello LauraQ427, Thank you for your feedback on your recent stay. While many guests love our convenience to local attractions, restaurants, businesses and nightlife - noise from the surrounding areas can sometimes be a challenge. We do our best to accommodate room requests such as this so I'm sorry to hear we weren't able to offer an alternate room for... More

Georgetown, Texas
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 16 April 2013

My husband and I attempted to check in early about one hour, before the regular reservation, but the hotel wasn’t able to check us in until 3:00. That was fine. So we went to the Ritz-Carlton for a cocktail. We were put on the 14th Floor in the smallest room we have ever stayed at any Aloft property. The street... More

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LindseyVDK, Guest Relations Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review
3 May 2013

Hi Denise A, Thank you for your feedback. I'm sorry to hear you were disappointed with your stay - it sounds like we missed the mark in several areas and fell below our standard of service. We take your feedback seriously and appreciate you bringing these issues to our attention. More

Portland, OR
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 April 2013

This is a fun hotel. The rooms are simple and modern. I wish room service was an option and I don't love that I had to pay $6 for a banana and a bottle of water in their little snack area in the lobby. Their front desk staff were great. Very friendly and helpful when I needed a room change... More

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Keller TX
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 8 April 2013 via mobile

This was my first time in an Aloft hotel. I travel a lot for business and always try to stay in SPG hotels. The Good: Location...couldn't be better. Right in the center of Charlotte with lots of good places to eat just outside the hotel. The So-so: Parking...they have a valet, which they suggest you use, but I'm not a... More

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LindseyVDK, Guest Relations Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review
3 May 2013

Hello alicoc, We are glad to hear you enjoyed our convenient location, and regret hearing about the shortcomings you noted. We appreciate you sharing this feedback on how we can improve - please know that we take your comments seriously. More

Hartford, CT
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 April 2013

This was my first stay at this location, as I normally stay at the Westin Charlotte when I am in town on business. However, it is comforting to know that an excellent property exists just a few blocks down the road. The best thing going for this hotel (besides the fact that it is new) is its location. It is... More

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See 2 more reviews by hegartnw for Charlotte
LindseyVDK, Guest Relations Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review
22 April 2013

Hello hegartnw, We're happy you enjoyed staying with Aloft on your recent trip to Charlotte! We do have a fantastic and convenient location right in the heart of Uptown Charlotte, and are glad you gave us a try! We hope to see you again next time you're in town. Thanks for your comments! More

 
 
 
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Additional Information about Aloft Charlotte Uptown at the EpiCentre

Also Known As:
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft Charlotte Uptown At The Epicentre Hotel
Aloft Charlotte Uptown
Aloft The Epicentre
Address: 210 East Trade Street, Charlotte, NC 28202
Phone Number:
Region: United States > North Carolina > Charlotte > First Ward
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#51 Family Hotels in Charlotte
Price range (per night): S$171 - 360
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Celebrate your style in North Carolina's financial center at Aloft Charlotte Uptown at the EpiCentre. Close to shopping, dining, sports and the Nascar Hall of Fame ... more   less 
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