Kristine and Emma are excellent people as it relates to customer service and making my stay at the hotel extremely comforable and relaxing. More

I stay here pretty regularly, the hotel staff is awesome and the rooms are spacious. From the front desk, the club room, and the resturant staff. Most nights I grab a drink at the bar and the bartenders are awesome....filled with personality and friendliness. Emma and Kristina keep me coming back week after week for more. Will continue to stay... More

There are not many choices for hotels in this area of Charlotte so based on the recommendations I decided to stay here and was not disappointed. The rooms are spacious, clean and adequate for a one or two nite stay. I only had the chance to sleep here after a long business filled day so I did not get to... More

My husband and I come to Charlotte often for business. We always stay here. The staff and service here is top-notch. The location is perfect for us because it is so close to the airport and work. The hotel has great meeting rooms and does an excelent job with meetings and private parties. I want to give a special thank... More

First off, let me state that I am Platinum Elite w/the Marriott chain & it takes in excess of 49 "paid" nights to earn the status, so I am well aware of how a Renaissance should look/feel,etc. This hotel reminded me of an Embassy Suites that had been converted to a Renaissance...right down to the circular atrium & room layout.... More

I frequently visit Charlotte for business and always stay at the Renaissance. Initially it was for the convenience to our corporate office, but now it's because of the wonderful staff and the excellent service I receive from the time I walk in the door until my departure. While everyone from the bellman, to the front desk staff, to the wait... More

First, some background. After checking our for an early-morning meeting, I needed to return my rental car, shuttle to the airport and then back to Renaissance to connect with a colleague for a late-morning meeting. The narrow window of time boosted my stress, but before leaving the hotel in the morning, I asked the staff about the shuttle schedule and... More

I was on a business trip and needed a full service hotel that would also be comfortable for a few hours of work before my business meeting. I was very pleased with this Renaissance. It's modern with quality ammenities and is close to the airport. Airport hotels in Charlotte can be hit-or-miss so its good to know that this is... More

Two nights at this hotel for business in Jan. 2012. Staff was very helpful and courteous. Very clean and large two room suites. Good room service. More