This is my go to hotel whenever I visit Charlotte. I have stayed here many times with the family and just my husband and I. They have never disappointed me once. Every time I've visited it has always been nice and clean and the staff was so friendly. I will be in the area again this weekend for my birthday... More

Our company "mothership" is just across the road from the Aloft and although I usually use the Staybridge Suites, I thought I'd give the Aloft a go. For me, the staff were simply outstanding. They could not do enough for you and exceeded all my expectations. In fairness, most hotels in America have customer service nailed, but the Aloft take... More

Hotel is green, very pretty, with a cool and funky lobby that includes a bar, lounge seating and even a small pool table. Staff provides excellent service, rooms are spacious, and cook to order breakfast was good. It is not a "top notch" property, but literally one step below. You will not be sorry you stayed here, as a frequent... More

Service is terrible.... I checked in carrying a ton of hanging clothes...girl just looked at me as I asked for a cart. Needless to say the cart was available but was nothing more than a grocery cart. There was nowhere to hang any clothes and the girl checking us in could care less. The bartenders are rude and close at... More

While not the Ritz, Aloft properties are first-class and afford a top notch lodging experience that's not cookie-cutter without breaking the bank. Though we've enjoyed other Aloft properties we feel that the Ballantyne location is special. It's located in a VERY upscale area and is adjacent to a golf course. Though you may not play golf this makes the setting... More

Welcoming staff even though I arrived for check in in the middle of the night. I was in town for my daughter's graduation. Everything was superb, clean, comfortable and the hotel is in a very special location. Next door to the Ballantyne resort what more can I say. Breakfast choices were excellent for eat in or on the go. In... More

I stayed here for the first time while in town for my son's college graduation. The hotel was clean, efficient and the staff was not only courteous but very personable. The room was very comfortable and their attention to be being "green" should be applauded. The lounge, bar was very chic and sophisticated. I would recommend this place without hesitation.... More

Great location..close to everything..easy to Charlotte loop 485, went to Charlotte Motor Speedway for Nascar All Star Race..Rooms we clean, giant TV, great shower..Staff was very helpful..called you by name .The hotel van would take you anywhere in area

We got such an excellent rate on the Starwood website that we got a separate adjoining room for the kids. This was our first time staying at an Aloft, but we like the W chain when we splurge, so we had high hopes. Our hopes were exceeded. Both the adults and the kids loved the sleek, modern, sophisticated decor of... More