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All 166 Charlotte hotels

Aloft Charlotte Ballantyne

3.0 of 5
13139 Ballantyne Corporate Place, Charlotte, NC 28277 (Ballantyne East)
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Aloft Charlotte Ballantyne
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Ranked #13 of 166 hotels in Charlotte
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152 reviews from our community

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    94
    41
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Date Rating
Charleston, West Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 18 June 2013 NEW

The hotel was clean and the front desk staff were helpful. The free local shuttle service was nice to have available. It might be okay for a night stay for business but if you are traveling with friends for a weekend event it's not the place to stay. The bartender was rude and the common areas were stuffy. There is... More

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upstate ny
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW

This is my go to hotel whenever I visit Charlotte. I have stayed here many times with the family and just my husband and I. They have never disappointed me once. Every time I've visited it has always been nice and clean and the staff was so friendly. I will be in the area again this weekend for my birthday... More

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Scotland
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

Our company "mothership" is just across the road from the Aloft and although I usually use the Staybridge Suites, I thought I'd give the Aloft a go. For me, the staff were simply outstanding. They could not do enough for you and exceeded all my expectations. In fairness, most hotels in America have customer service nailed, but the Aloft take... More

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See 4 more reviews by LyndsScotland for Charlotte
New York
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 11 June 2013

Hotel is green, very pretty, with a cool and funky lobby that includes a bar, lounge seating and even a small pool table. Staff provides excellent service, rooms are spacious, and cook to order breakfast was good. It is not a "top notch" property, but literally one step below. You will not be sorry you stayed here, as a frequent... More

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LindseyVDK, Guest Relations Manager at Aloft Charlotte Ballantyne, responded to this review
14 June 2013

Hi LoveVacationGuy, Thanks for the kind words - we're glad to hear you enjoyed your Aloft experience! We love hearing such positive feedback from experienced business travelers like you who are on the road quite a bit - and are happy we were able to make such a positive impression, as it is our goal to exceed expectations for each... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 June 2013 via mobile

Service is terrible.... I checked in carrying a ton of hanging clothes...girl just looked at me as I asked for a cart. Needless to say the cart was available but was nothing more than a grocery cart. There was nowhere to hang any clothes and the girl checking us in could care less. The bartenders are rude and close at... More

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LindseyVDK, Guest Relations Manager at Aloft Charlotte Ballantyne, responded to this review
14 June 2013

Hi Nola865, On behalf of our team please accept our sincerest apologies for the service issues you experienced. We work hard to provide each guest with exceptional service and are sorry we fell short during your stay. Thank you for sharing your feedback with us so that we can ensure this is addressed internally and corrected right away. More

Saint Albans, West Virginia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 June 2013

While not the Ritz, Aloft properties are first-class and afford a top notch lodging experience that's not cookie-cutter without breaking the bank. Though we've enjoyed other Aloft properties we feel that the Ballantyne location is special. It's located in a VERY upscale area and is adjacent to a golf course. Though you may not play golf this makes the setting... More

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LindseyVDK, Guest Relations Manager at Aloft Charlotte Ballantyne, responded to this review
14 June 2013

Hi UncleKeith, We're thrilled to hear that you enjoyed your recent stay with Aloft Charlotte Ballantyne, and that you found our location to be extra special. The golf course at our neighboring sister hotel makes a beautiful backdrop and amenitiy for our guests to enjoy. Thank you for taking the time to share your review and recommendation with others! We... More

Amsterdam, The Netherlands
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 28 May 2013

Welcoming staff even though I arrived for check in in the middle of the night. I was in town for my daughter's graduation. Everything was superb, clean, comfortable and the hotel is in a very special location. Next door to the Ballantyne resort what more can I say. Breakfast choices were excellent for eat in or on the go. In... More

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LindseyVDK, Guest Relations Manager at Aloft Charlotte Ballantyne, responded to this review
14 June 2013

Hi spicyjamaciangirl, Thank you for choosing Aloft to host you on your daughter's graduation weekend! We're so happy to hear that you enjoyed your stay with us and found our hotel to be clean and comfortable. We're also happy to hear you enjoyed our breakfast offerings - we'll be sure to congratulate our chef for a job well done! Come... More

Burlington, Vermont
1 review
5 of 5 stars Reviewed 20 May 2013

I stayed here for the first time while in town for my son's college graduation. The hotel was clean, efficient and the staff was not only courteous but very personable. The room was very comfortable and their attention to be being "green" should be applauded. The lounge, bar was very chic and sophisticated. I would recommend this place without hesitation.... More

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LindseyVDK, Guest Relations Manager at Aloft Charlotte Ballantyne, responded to this review
22 May 2013

Hi Michael O, Thanks for giving us the opportunity to host you on your son's graduation weekend - congrats to the graduate! We're trilled to hear that you found our staff so courteous and personable, and that you enjoyed your comfortable, clean room. We're also glad you appreciated our eco-friendly practices, and that you were able to find a great... More

Anderson, South Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 May 2013

Great location..close to everything..easy to Charlotte loop 485, went to Charlotte Motor Speedway for Nascar All Star Race..Rooms we clean, giant TV, great shower..Staff was very helpful..called you by name .The hotel van would take you anywhere in area

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LindseyVDK, Guest Relations Manager at Aloft Charlotte Ballantyne, responded to this review
22 May 2013

Hi Norm M, Than you for sharing your feedback with us - we're so happy you enjoyed your stay! We're glad you enjoyed the personalized service that our staff strives to deliver to each and every guest, and that you found our hotel clean, convenient, and comfortable. Come see us again soon! More

Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2013

We got such an excellent rate on the Starwood website that we got a separate adjoining room for the kids. This was our first time staying at an Aloft, but we like the W chain when we splurge, so we had high hopes. Our hopes were exceeded. Both the adults and the kids loved the sleek, modern, sophisticated decor of... More

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LindseyVDK, Guest Relations Manager at Aloft Charlotte Ballantyne, responded to this review
22 May 2013

Hi chipinoh, We're thrilled to hear you and your family enjoyed your first Aloft Hotels experience! Our hotels are designed to be functional and enjoyable for all guests, whether traveling for business or pleasure, and we're glad you found that to be the case. We're also glad that you took advantage of Starwood's Best Rate Guarantee - where you're guaranteed... More

 
 
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Additional Information about Aloft Charlotte Ballantyne

Also Known As:
Aloft Charlotte Ballantyne Hotel Charlotte
Aloft Charlotte Ballantyne Hotel
Address: 13139 Ballantyne Corporate Place, Charlotte, NC 28277
Phone Number:
Region: United States > North Carolina > Charlotte > Ballantyne East
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Charlotte
#10 Family Hotels in Charlotte
#18 Business Hotels in Charlotte
Price range (per night): S$154 - 298
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Celebrate your style at Aloft Charlotte Ballantyne Hotel, set along the grassy greens of The Golf Club at Ballantyne in an upscale lifestyle community, and in the heart of Ballantyne Corporate Park. ... more   less 
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