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All 169 Charlotte hotels »

Omni Charlotte Hotel

4.0 of 5
132 East Trade Street, Charlotte, NC 28280
Hotel amenities
Omni Charlotte Hotel
Ranked #41 of 169 hotels in Charlotte
4.0 of 5 stars 264 Reviews
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264 reviews from our community

Traveller rating
    81
    87
    50
    27
    19
See reviews for
Families
29
 
Couples
83
 
Solo
29
 
Business
67
 
What travellers say
  • Very nice(12)
  • Room service(9)
  • Next morning(5)
  • Great location(5)
  • Friendly and helpful(5)
Date Rating
Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 May 2012 NEW

Very nice accommodations, however when there is music on the corner in front of the hotel, request a room not on the street. More

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Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 20 May 2012

Would stay here again. Great location. Right in the centre. The nightlife of this city is great. Plenty of Irish pubs close by. Looking forward to going back some time soon More

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
24 May 2012

We look forward to welcoming you back! Thank you for your complimentary review of The Omni Charlotte. More

Westerville, Ohio
Senior Contributor
32 reviews 32 reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 20 May 2012

This hotel is a good value. The location is excellent for access to Uptown. The staff is very efficient and friendly. The decor is a little dated but the rooms are very clean and comfortable. Free wifi throughout the property that works! I was on the 7th floor facing the pool and my room was very quiet. Overall I good... More

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
24 May 2012

Thank you for reviewing your stay at The Omni Charlotte. We are glad that you were comfortable in your room and found the Uptown attractions easily accessible from our location. It would be our pleasure to welcome you back again soon. More

Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 19 May 2012

Stayed for a weekend getaway. Hotel is located in the heart of downtown Charlotte. Convenient for walking to lots of restaurants and museums. Attached to the Epi Center which is really nothing more than a two level outdoor courtyard with a limited amount of restaurants/bars. Nothing special. Disappointed that the indoor shopping attached to the hotel was all closed on... More

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
24 May 2012

Thank you for allowing us to understand where we missed the mark during your recent Charlotte visit. We are always working to enhance the hotel and your feedback is valuable for us to understand where we need to focus our efforts. We appreciate your insights and hope you will reconsider a future stay with us. More

Brisbane, Australia
Senior Contributor
42 reviews 42 reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 19 May 2012

Stayed just one night before flying out the next day. Airport is on about 20 mins away and the Omi is located in the heart of the cbd. Parking was easy and cost $15 overnight (you can come and go as you need) valet was also available. Rooms were a very decent size, clean and comfortable beds. I have a... More

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
24 May 2012

We are glad you had a great stay but do apologize for the oversight with your drink cards. We appreciate that you will consider us for future Charlotte hotel needs and look forward to welcoming you back. More

South Carolina
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 16 May 2012

We have stayed at this Omni several times, with the last time being May 11. The hotel staff is wonderful--most friendly and helpful. A water main broke in the downtown area while we were there, and the staff called up to our room to inform us and to keep us informed about the city's progress in fixing it. The staff... More

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
18 May 2012

Thank you for continuing to choose the Omni Charlotte for your getaways to the Queen City. We appreciate your loyalty and all of your compliments. It will be our pleasure to welcome you back again soon. More

columbia sc
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

The only saving grace of this hotel is the location. Our room had a super firm, sideways turned king bed. A duvet cover with no duvet, a remote that didnt work and stained stained stained carpet. The bathroom was tiny but the tile around the shower looked new as did the granite on the counter. The staff was friendly. More

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
18 May 2012

It was disappointing for us to read about your recent experience at our hotel. Please know that your feedback is valuable to us and we will be sharing it with our housekeeping team to emphasize the importance of providing our guests with an impeccable room. We do apologize for your less than perfect experience and we hope you will give... More

Cambridge, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

Charlotte appeared to be a wasteland of anonymous hotel chains, and I figured an Omni would be as good a bet as any. The trek to the room boded ill, as the dark, poorly decorated corridors screamed 'Barton Fink.' Upon entering the room I was pleasantly surprised to find two huge picture windows running the full length of the wedge-shaped... More

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
15 May 2012

It was disappointing for us to read that your expectations were not met during your recent stay with us. Although we can appreciate that the style of our hotel is not for everyone there is no excuse for your room to be in less than stellar condition. We are sharing your feedback with our housekeeping team to reiterate the importance... More

Hickory, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 April 2012

This is my second time staying at this hotel - both times for couples weekend in Charlotte. It is very easy to get to and next to the epicenter (use the pedestrian bridge on 2nd floor to get there without having to worry about traffic lights). The room was spacious (we upgraded to a suite) and on the 9th floor.... More

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See 2 more reviews by agshark for Charlotte
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
15 May 2012

We are delighted to read that both of your experiences at The Omni Charlotte have gone so well. Our suites are on various floors throughout the hotel. If you return, be sure to let us know that you prefer a higher floor and we will do our best to accommodate your room and floor preference. Thank you for taking the... More

Dallas, Texas
Senior Contributor
43 reviews 43 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 27 April 2012

Loved the location, very clean room, great beds. Omni's reputation as a great place to stay is safe here. More

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See 3 more reviews by zzzptm for Charlotte
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
15 May 2012

We are happy to read that your stay lived up to our reputation. It would be a pleasure for us to welcome you back soon. More

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Additional Information about Omni Charlotte Hotel

  • Omni Hotel Charlotte
  • Omni Charlotte
  • Charlotte Omni
Address: 132 East Trade Street, Charlotte, NC 28280
Price range (per night):* S$176 - 375

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Omni Charlotte Hotel
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