We think it's overrated. If you want a large space, this is for you. We had the equivalent of a one room apartment. The front desk was very friendly. It's fine and functional--but not fancy. Both the breakfast and evening food are nice to have but are mediocre. Our biggest concern is the construction activity--across the street and literally the... More

We stayed here for a swim meet back in April. The room was clean. The service was friendly. The breakfast was good. Walking distance to town and restaurants and Nascar hall of fame. All in all we thought this hotel provided great service for the money.

Good location in Charlotte downtown area especially if you are going to Panthers or have business. The staff is friendly and courteous. A happy hour is available each evening which provides draft beer and cheap wine for 2 hours. They also serve free food during happy hour but it is substandard. You can order from the menu but the food... More

This was our first experience with a high rise Residence Inn. It was marvelous. Everyone was incredibly helpful. The front desk staff, the bar tender, the shuttle drivers, everyone was great. The shuttle was really good because it took us within a two mile radius of the hotel; downtown shopping, restaurants, the venue for our daughter's graduation from Culinary school.... More

We had a conference in Charlotte at the convention center and booked a 2 bedroom suite for 4 nights. This ended up being a perfect location (about a 3.5 block walk to the convention center) and suite for our needs! We enjoyed the happy hour and breakfast. The area where the food was served was overly crowded (we came at... More

The bed is very comfortable, the room is spacious and the location is close to a number of city events. The hotel gave me a smaller room than the one I paid for. I was supposed to have a room with a separate bedroom, but this suite did not. Also, some disclosure before I booked on the extremely loud next... More

Traveled from Washington State to attend the AAHPERD Convention at the convention center. Many of our state colleagues compared notes on the hotels we had chosen. Ours rocked! We asked the hotel desk where a famous hot dog restaurant was and he said he would walk us there since it was his lunch time. Our every need was graciously accommodated.... More

We all have choices. As a long time business travel, who gravitates to Marriott properties, my wife and I typically chose Residence Inn due to the spacious and comfortable suites (with kitchen amenities). While the location, basic services and amenities are great, it is the highly service oriented staff at this particular Residence Inn that puts it head and shoulders... More

Although we didn't attend the game, this was a spot offseason that provides an outlet to get to most places around town. There is a parking deck beside the hotel with hookups for green vehicles. Traffic isn't a problem in this area either.