The website made it seem this place is the best in CHARLOTTE. Yeah right! I wish I had read reviews first. Dirty Dirty Dirty! I ask for a refund and they would not give it to me after only being there 20min. Beware THE WEBSITE IS A LIE!!! More

I advise anyone with good sense not to stay here. The service was terrible. Upon check in we found that our reservation wasn't in the system. In addition, someone left their toolkit and hat in the room as if they forgot them when returning from break. The staff was ridiculously rude and impatient. Their response to a question regarding the... More

I never stayed at this hotel and here's why. I booked my room online and ended up not needed the room. I called to cancel over 24 hours before check in. The very rude receptionist told me that I was going to be charged a night for canceling late. I explained to her that there was no policy explanation in... More

I definitely would not recommend this place or stay here again. It is very drab and low-end. On the plus side, it's easy to find and close to the highway. There's tons of parking and the front desk was nice and let me check in early. However... The place is really old, in desperate need of an update in every... More

My family rented a meeting room for a dinner we were having. It was really dirty when we got it. the floor had trash all over it which we had to vacum ourselves, the tables were broken, the chairs were ripped, the bathroom had no toilet paper, the sink had no towels, when we asked for a vacum the cleaning... More

This place was horrible from the start. They didn't want to honor the coupon from online via their gorgeous website, which is decietful. They did me a favor because there is no way that I was going to stay an additional night. Please read the bad reviews on here because they are true. A man came up to me and... More

Three of us had a wedding in the area and we are on a college budget so $55 a night sounded great to us. WRONG!! you get what you pay for. We had to wait to get into our room so we sat in the parking lot and realized there was broken car window class on the ground. while walking... More

This was a very nice hotel. My husband and I finally reached this place after two bad experiences in other hotels on this same weekend. The rates were very good and the pool was a very nice environment. The rooms were also extremely clean and great accomodations. However, the hotel staff is nothing to brag about. They are not very... More

We booked this hotel for a weekend. The website made it appear charming. Wrong. SCARY!! Photos are completely deceptive. One of the attractions for us was the pet friendly aspect. My dogs would not stay here. NO NO NO. I stayed 30 minutes and paid for one night just to get out of there. More