The staff -front desk and food was above and beyond. Very helpful with directions, provided maps and suggestion. Sunday morning food lady even offered to assist me to my room as I was carrying three cups of drink. Room staff a bit iffy, room was clean but left note after 1st night that we needed supplies for three. When we... More

Big rooms (Suite w/ kitchenette), free breakfast, happy hour that included free food (not just drinks), and a friendly staff pushes this up to a Very Good rating. This hotel is a little older and as stated in other reviews, could use a bit of a makeover, but overall, was a good choice for our group that came in for... More

There are two parking lots. The first was full so I took a space in the lower lot. From that lot there is a round about walk to the front door but no steps. The rear hotel entrance was closer but required me to carry my luggage up two sets of exterior steps. I never felt safe in the lower... More

Stayed at this hotel with my daughter and her school debate team, and I want to call out the exemplary service meted out to us and the other schools staying there. The rooms were very comfortable & clean, although the bathrooms could use a remodel. Staff were attentive and intent on delivering good service, both at the check-in desk, in... More

Overall Southpark is an upscale Charlotte neighborhood but this hotel is not up to par. I used my certificate for free nights at this hotel in August 2012 and wished I had chosen to stay elsewhere. The rooms could use a makeover and the bath tubs are in desperate need of repair. We had a 2 bedroom suite and the... More

Having stayed in many Residence Inns around the country I can only say this one is typical of the others. And that is a very good thing. Consistency is something travelers of all persuasions desire. The suite was clean and well cared for except for what looked like a blood stain in the bathtub -- turned out to be rust.... More

Great hotel for a getaway in Charlotte. Close to everything, yet still out of the hustle and bustle of everything. The manager Chris was very accomodating and gave FABULOUS dining suggestions!!!! I would definitely stay here again!

Stayed one night for business and my stay was excellent. Friendly greeting at check in. Room was a nice suite that was very clean. Breakfast was plentiful and good. Will definitely stay at again when back in Charlotte.

I have stayed at this hotel several times and always look forward to the service, amenities and luxuries of the room. Friendly service as soon as you come in the door and our requests were honered without question. I truly mean that! Derek was most helpful in meeting my needs for my stay. The room is beyond a usual hotel... More