Locatin, location, location...not the best part of town. First impressions say a lot. The front lobby carpet is in need of replacing and the bathroom in the lobby had a door that did not shut fully. There was something consistently beeping while I was using the restroom. An ethnic woman was yelling/arguing with someone and I believe she must have... More

This Hotel is by far one of the finest we have ever stayed in. The Front Desk Host is pleasant and very knowledgeable and very friendly. He makes you feel at home and welcomes you as if you were an honored guest. This is the second time we have stayed here and will do every time we are in Charlotte.... More

This hotel is less than a mile from the freeway and minutes from downtown. It is quiet - you wont get any of the freeway or downtown noise. There are a couple restaurants within walking distance. The rooms are nice & large. The staff of this hotel is very attentive and will go out of the way to ensure your... More

The service was good, the place was clean and quiet. We would have liked to see a free breakfast. The lack of a refrigerator always touches us in a sad way. More

This hotel has an excellent staff. They remember everybody's name, what you have done that day, etc. Mr. Alex, Mr. Jeff, and Miss Kookie at the front desk really go out of their way to try and do everything they can to ensure a good stay. Miss Cathy and Miss Cindy take care of the bar (note - this hotel... More

This hotel has the most customer-oriented service I have ever encountered in my travels. My wife and I stayed here before leaving for a week’s vacation in Curaçau. We were greeted when we arrived, by Alexander Biedermann at the check in desk. Alex’s warmth and pleasant nature made us feel at home and welcome. The hotel was well kept and... More

This was the first timeI booked through Hotwire, and I was not satisfied with their choosing the hotel, and I wasn't able to know all of the hotel amenities;specifically no microwave or refrigerator in the room. However, I was pleasantly surprised at the very helpful/friendly staff, the cleanliness of the room and the common areas. The check in and out... More

Had a reservation for only one night and was suppose to go to another hotel with a very large group of our business partners!! That other hotel,(nameless of course), gave such a runaround, not caring for what they had said or done by losing contact,giving wrong info, and just a poor example of what not to do to clients that... More

The hotel is older and has seen better days, but it is the people who work there that make it unique. An interesting collection of people run the hotel and they make the stay worth while. They have some great stories, very helpful and seem to enjoy what they were doing most of the time. That being said, the area... More