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The Blake Hotel

3.0 of 5
555 South McDowell Street, Charlotte, NC 28204 (Formerly Adam's Mark Charlotte)
Hotel amenities
The Blake Hotel
Ranked #87 of 169 hotels in Charlotte
3.0 of 5 stars 291 Reviews
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291 reviews from our community

Traveller rating
    48
    60
    46
    51
    86
See reviews for
Families
29
 
Couples
59
 
Solo
29
 
Business
119
 
What travellers say
  • HOT WATER(10)
  • Very nice(6)
  • Continental breakfast(6)
  • Parking deck(5)
  • Shuttle drivers(5)
Date Rating
Miami Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 24 April 2012
2
people found this review helpful

I fall into a bad habit of not reviewing, good or bad. I am actually taking the time because I would not wish this hotel on anyone. The pictures are very misleading- I stayed here because of a conference that was in the hotel- shame on me for not looking into the accommodations but I assumed that because everything would... More

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Samantha Benton, Director of Front of House Operations at The Blake Hotel, responded to this review
28 April 2012

Thank you for your recent review on Trip Advisor. I have provided your complimentary feedback to the front desk as well as the restuarant employees. More

Brooklyn, New York
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 24 April 2012

Walking into the lobby you get the feeling this is swanky new hotel. However, this is a purely cosmetic change. Upon exiting the elevator you're not sure if they are going to the Mad Men feeling or this hotel is just old. When you enter the room you realize its just old. They've attempted a quick paint job here and... More

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Samantha Benton, Director of Front of House Operations at The Blake Hotel, responded to this review
28 April 2012

We appreciate your feedback and I truly apologize for the less than satisfactory stay you had with us recently. More

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Lexington, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 April 2012

Stayed overnight for a Charlotte Bobcats game. Very close to Time Warner Arena and you could walk if you don't mind a short walk. Friendly staff but outside area around the pool was unkept and messy. Room was very nice with good view of the city. Updated furnishing in room but it is small. We had the king city view... More

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Samantha Benton, Director of Front of House Operations at The Blake Hotel, responded to this review
24 April 2012

Thank you for your recent review as we value our customer feedback. We are currently working on replacing the cabanas and furniture located by the pool but now realize we may need to revisit how the items are placed out there. Again, thank you for taking the time to inform us of how your stay was. More

Powder Springs, Georgia
Top Contributor
63 reviews 63 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 23 April 2012

Staff is absolutely incredible, friendly, and on their game. My room was unbearably hot, and I called the front desk and within 5 minutes a maintenance man was in my room and made some gains. I left for a couple of hours and it was still stuffy, so I called the front desk again and the maintenance man took me... More

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See 2 more reviews by m140 for Charlotte
Samantha Benton, Director of Front of House Operations at The Blake Hotel, responded to this review
24 April 2012

Thank you for taking the time to review our hotel on Trip Advisor. I look forward to sharing these comments with our staff. More

Vero Beach FL
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 19 April 2012

Never again. This hotel needs a complete makeover. The exterior and lobby areas have had some work done and look decent, but beyond that point you step into a tired, run down facility. I would be less offended if they charged a discounted rate, but they don't. They try to mask the place as upscale. My room smelled like burnt... More

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Samantha Benton, Director of Front of House Operations at The Blake Hotel, responded to this review
21 April 2012

I truly apologize for the unsatisfactory stay you recently had with us. Please contact me directly to gain more information from you. I look forward to hearing from you. More

Leland, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 18 April 2012

Recently my family stayed at the Blake Hotel for a weekend long event hosted at the hotel. The service was very good. The desk staff was courteous and professional, providing information, offering suggestions for a dinner spot, and cooing over our young son. The restaurant/bar staff were knowledgeable of the menu, helpful with our son, and even uncorked a bottle... More

Was this review helpful? Yes
Samantha Benton, Director of Front of House Operations at The Blake Hotel, responded to this review
21 April 2012

We are delighted that you had an enjoyable stay despite being to warm in the meeting space. We look forward to seeing you again next year. More

Hoboken, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 13 April 2012

The location is close walkable distance to the courthouses and certain other municipal buildings and about 1 mile to the business / financial district. I describe this hotel as sort of a little bit of a lot of things, but not really an integrated theme of anything. If you are flexible with your expectations you will have a pleasant stay.... More

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Samantha Benton, Director of Front of House Operations at The Blake Hotel, responded to this review
21 April 2012

We appreciate you taking the time to review our hotel on Trip Advisor. Since your departure we have now opened our three meal a day restuarant with a much larger variety to choose from. We are also working on replacing the items you mentioned in the rooms so please allow us to host you again soon. More

Charlotte, North Carolina
1 review
2 of 5 stars Reviewed 12 April 2012

I've never written a hotel review but after staying here, I felt compelled to warn others about this hotel. The air conditioning in the ballrooms were not working properly all weekend, and it was very uncomfortable during the event I stayed for... plus all the complaints to management did not yield any improvement. The hotel has undergone a cheap renovation.... More

Was this review helpful? Yes
Samantha Benton, Director of Front of House Operations at The Blake Hotel, responded to this review
21 April 2012

I apologize that you did not enjoy your stay, but please call me direclty for further reservations and I will ensure a more than satisfactory return stay. More

Gainesville, Georgia, United States
1 review
4 of 5 stars Reviewed 11 April 2012

Took a chance attending a convention we'd never heard of and staying at the host (Blake) Hotel. The Hotel staff was very friendly and helpful. I forgot my toothbrush and planned on trying to locate a store in an unfamiliar town but when I mentioned this to the Front desk staff, I was given a new toothbrush at no charge.... More

Was this review helpful? Yes
Samantha Benton, Director of Front of House Operations at The Blake Hotel, responded to this review
21 April 2012

Thank you for taking the time to place your review on Trip Advisor. I will most definitly inform the staff of your gracious feedback as well. Call us prior to your arrival and I am sure we can accomodate your beverage selection request. More

Hickory, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 April 2012
1
person found this review helpful

Nice facilities and a really friendly and helpful staff. Can't wait to go back next year for the 2013 Mad Monster Party March 22-24, 2013. The 2012 Party was so much fun! More

Was this review helpful? Yes
Samantha Benton, Director of Front of House Operations at The Blake Hotel, responded to this review
21 April 2012

We are delighted you enjoyed your stay here and we could assist you with the information you requested. Look forward to seeing you again next year. More

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Additional Information about The Blake Hotel

  • Blake Hotel Charlotte
Address: 555 South McDowell Street, Charlotte, NC 28204 (Formerly Adam's Mark Charlotte)
Price range (per night):* S$145 - 234

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The Blake Hotel
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