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Hilton Charlotte Center City

4.0 of 5
222 East Third Street, Charlotte, NC 28202
Hotel amenities
Hilton Charlotte Center City
Ranked #37 of 169 hotels in Charlotte
4.0 of 5 stars 205 Reviews
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205 reviews from our community

Traveller rating
    64
    73
    39
    18
    11
See reviews for
Families
30
 
Couples
49
 
Solo
30
 
Business
85
 
What travellers say
  • Very nice(6)
  • Room service(6)
  • Great location(4)
  • Light rail(4)
  • Executive level(4)
Date Rating
Richmond, VA
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 20 December 2011
2
people found this review helpful

I spent 2 nights with the family 2 young boys and my wife in Charlotte and we picked this hotel because it's proximity to local attractions. The good: Awesome location --- The hotel in in an excellent location, close to Nascar of Fame, Discovery Place, City Center, museums, sports stadiums, all within walking distance. Clean rooms, no musty smell, everything... More

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Glenn Simon, General Manager at Hilton Charlotte Center City, responded to this review
22 December 2011

Thank you for staying with us and for taking the time to provide us with your valuable feedback. I’m happy to hear that you enjoyed the location of our hotel, which is conveniently within walking distance of all that Uptown has to offer. I’m also pleased that you found our rooms to be clean and refreshing. Our 400 room hotel... More

Athens, GA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 19 December 2011

First, the good. Physically and visually, the hotel is very nice. The beds are comfortable, the TV large, the location good. My particular issue was with almost every encounter I had with the staff (with the exception of the valet attendants). First, I had booked and pre-paid for one king room with valet parking. When we arrived at the hotel,... More

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Glenn Simon, General Manager at Hilton Charlotte Center City, responded to this review
21 December 2011

Thank you for staying with us and for providing us with your valuable comments. I was pleased to hear that you enjoyed our beds, our 42” HDTVs, the amenities and the location of our hotel. Also, I was happy to hear that our Valet staff took the opportunity to park your vehicle even though the valet lot was full. We... More

canton
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 18 December 2011

This is a nice hotel overall but does show it's age. We are Hilton Honors Gold and I was disapointed with the fact that we received no room upgrades even though the hotel was nowhere near capacity and according to the front desk staff, their were numerous rooms available on the executive floor. Our shower drain was stopped up and... More

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Glenn Simon, General Manager at Hilton Charlotte Center City, responded to this review
21 December 2011

Thank you for staying with us and for providing us with your valuable comments. I was happy to hear that you enjoyed the breakfast buffet and our cooked-to-order omelets. The 50,000 sq.ft YMCA being connected to our hotel has been a source of much positive feedback; however, I do understand that the limited hours on weekends can be an inconvenience... More

Durham, North Carolina
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

I stayed wiry my family at the Hilton for one night after a bobcats basketball game. The location is perfect and the rooms are big and clean. We got free room upgrades upon arrival and received free breakfast and free wine and cheese in the evening! Great stay! More

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Glenn Simon, General Manager at Hilton Charlotte Center City, responded to this review
14 December 2011

Thank you for staying with us and for providing us with your valuable comments. I was happy to hear that you were pleased with the guestroom and that you enjoyed our location so close to many attractions like the Time Warner Cable Arena where the Bobcats play. I am glad that we were able to arrange an upgrade for you... More

Easley, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 December 2011

We stayed in Charlotte for the ACC Championship. The hotel was very busy but it did not distract from service levels. The wait staff was very attentive. The concierge services were outstanding . The wait staff arranged town cars for $3/person for our travel throughout town. The in house restaurant was great for breakfast. The room was generous in size... More

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Glenn Simon, General Manager at Hilton Charlotte Center City, responded to this review
7 December 2011

Thank you so much for staying with us and for sharing your feedback! I was very pleased to hear that you had an outstanding stay and so many positive comments to share. Again, we truly appreciate your comments, and we hope to welcome you back in the near future! More

Grand Haven, MI
Senior Contributor
34 reviews 34 reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 December 2011

We located this hotel, right in the center of the city, on the Internet and secured a very nice price. Such a nice price that we were a little concerned about quality, but we need not have worried. Great staff, comfortable and clean room and bed, coffee in the registration lobby and a paper at the door. There were a... More

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Glenn Simon, General Manager at Hilton Charlotte Center City, responded to this review
2 December 2011

Thank you for choosing to stay with us and for providing us with your feedback! I was pleased to hear that you found the quality of our hotel to meet and hopefully exceed your expectations. Also, it was great to hear that you enjoyed our staff, the guestroom, and the free coffee we have available for guests in our lobby... More

Charlotte NC
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 20 November 2011

We stayed here on a Saturday night in October. We stayed on the Club Level - the rooms was very nice, more than enough room to move around, great view, very clean bathroom, bedding was clean and very comfortable. We grabbed a quick bite the next morning at the Club breakfast area- plenty to choose from for drinks, coffees, cereals,... More

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Glenn Simon, General Manager at Hilton Charlotte Center City, responded to this review
24 November 2011

Thank you for staying with us recently and for providing us your valuable comments. I was happy to hear that you were pleased with the guestroom and that you enjoyed our location so close to many restaurants and entertainment options. Our Executive Level does offer a great selection of breakfast and appetizer options and I’m glad that you enjoyed the... More

PGH
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 19 November 2011

We entered by first parking in the garage and following signs that eventually led to the registration lobby. Check in was efficient and we soon found ourselves in a room on the 17th floor. Being gold members we had access to the lounge on the 22nd floor. All areas of the hotel were clean and the elevators worked with the... More

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Glenn Simon, General Manager at Hilton Charlotte Center City, responded to this review
24 November 2011

Thank you for staying with us and for taking the time to provide us with your valuable feedback. I was pleased to hear that you found our entire hotel to be clean, the bed to be comfortable, and that you enjoyed the location of our hotel. Also, I appreciate your feedback regarding the bathroom fixtures. It would be very helpful... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 12 November 2011

what they say about southern hospitality is true at Hilton Charlotte Center City. Everyone at the hotel was extremely courteous and real. Not a fake smile around. The rooms were clean without that musty smell you sometimes encounter. The bathrooms are upgraded with spacious showers and great water pressure. I stayed for 3 nights for business with a group on... More

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Glenn Simon, General Manager at Hilton Charlotte Center City, responded to this review
15 November 2011

Thank you for staying with us and for taking the time to provide us with your valuable feedback. I was pleased to hear that you found all our staff extremely courteous and that your guest room was clean. We have received feedback from other guests similar to your comment about are upgraded and spacious showers. We look forward to welcoming... More

Olathe, Kansas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 5 November 2011

Worst service I have ever had at a hotel! For what I paid, I had much greater expections. The front service desk is always so busy that almost anytime we needed assistance, we were hurried. The room and bathroom were so small. For our family of four, I felt we almost had to tip toe around eachother. You get breakfast... More

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Glenn Simon, General Manager at Hilton Charlotte Center City, responded to this review
15 November 2011

Thank you for your feedback and candid comments. I sincerely apologize your stay with us did not meet your expectations. The issues you noted in your review are very disturbing to me and my team. It is unacceptable that the servers gave an impression that they would not ensure a great meal experience due to a voucher being used by... More

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Additional Information about Hilton Charlotte Center City

  • Hilton Hotel Charlotte
  • Hilton Charlotte
  • Charlotte Hilton
  • Hilton Charlotte Center City Hotel
Address: 222 East Third Street, Charlotte, NC 28202
Price range (per night):* S$174 - 437

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