We stayed for one night here and chose this hotel because we are huge Residence Inn fans and the location was a mile from UNCC where my husband had a meeting. This Residence Inn did not disappoint in any way. We used marriott points for a studio room which was very spacious. Full kitchen and living room area. We enjoyed...
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Thank you for you kind response. I am sorry that you were awakened by the guest above you. We are working on how to make our property more noise efficient in order to ensure that each guest had a top notch stay while visiting the Charlotte area. We look forward to seeing you again when you return to Charlotte.
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Moved here from another hotel in the area that was less than adequate. It was recommended by fellow colleagues staying there also. The minute I opened the door I felt relief. The room was newly updated, spacious, clean and well appointed. I had a room towards the back and it was very quiet. The exercise room was also well equipped...
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Thank you for you kind comment. Our focus at the Residence Inn is our guests. Whether it be our spacious rooms, an ample fitness center for work out in, ( I am wofking on getting the 5 and 10 pound weights replaced) or our customer service where we focus on making every guest feel at home. We value your comments...
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We only stayed one night but I highly recommend this Residence Inn. Staff was very friendly and helpful. Room and bed linens were clean. Room was very large with sofa and kitchen included. Almost like home! The breakfast buffet that is included with the room was great! Hot eggs, sausage. biscuits and gravy along with a ready to make waffles!...
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Thank you for the nice comments. The University City area is one of the premier areas in Charlotte as it pertains to entertainment and dining. We are fortunate to be located in the center of that hub and be able to provide any guests coming into the area the quality service and Marriott welcome that they deserve. Thank you to...
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I recently stayed at this Residence Inn while visiting relatives in Mt. Holly. It was very easy to reach from Route 85. The hotel was surrounded by a number of restaurants, drug stores, etc, so it would certainly be easy to pick up some groceries or forgotten items. We found our room to be clean and spacious - exactly what...
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Thank you for your kind comments about our property. One of our new incentives exclusive to our property is to do our best to make everyone feel welcome. Especially our Marriott Rewards Members where all of our Silver, Gold, and Platinum member now receive a little something extra at check in to make them feel welcome.
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My husband and I stayed here this past weekend. The hotel is very clean, with a 'town-house' feel, rather than traditional hotel rooms lined up along a hallway. The room was very nice, with a kitchen (including refrigerator, dishwasher and small table), living room with sofas, king-size bed and nice bathroom.
The breakfast buffet was very good, with waffles, eggs,...
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Thank you for the wonderful comments about our hotel. I would also like to apologize for the two small issues that you encountered. We are looking into solutions for the window/light issue in the kitchen, and will be providing air dam at the front desk to help dirvert the airflow off the beds. We look forward to seeing you again.
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My wife and son and I stayed there on the 21st , We were warmly welcomed and given the room we requested . As a person that is on the road 200 days a year you tend to stay in familiar places near where your work is close by.I have been staying here every time I work an event at...
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Thank you for the kind comments. Our primary focus is on you the guest and making our hotel feel like an extension of your home. Our staff is trained to not say no to you the guest and to everything within their power to to make you as comfortable as possible.
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We stayed at this hotel while relocating to Charlotte. The staff is friendly and the management staff is very helpful. The breakfast is ok but gets old if you stay there for more than 5 days.
The location is near a fire station so if there is an emergency at night, you will hear the sirens. The dishwasher kept failing...
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Thank your for youre review of our property we do appreciate it. You will be happ to know that since your visit in July of last year we have rolled out a new upscale breakfast package that keep thigs fresh for you the guest. Whether it be the fresh fruit that rotates on a daily basis, the made for you...
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My husband and I arrived to the RI on North Tryon and was initially pleased with our choice of hotel. It was very spacious, updated kitchen and rather cozy. As the evening continued, the room became a little drafty despite the heat on 71 degrees. We informed the front desk and immediately they offered to change our room to a...
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I would like to apologize for the experience you had while staying with us here at the Residence Inn University Research park. I can promise you this is not our normal standard.
You report was the first incident that has been reported at our hotel, and we take this very seriously. We have had the entire property treated for the...
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This property is the old school Residence Inn layout that is more like an apartment style. Not the big box Residence Inn they have been building lately. But it has been renovated and modernized. The only thing that hasnt been renovated is they are still using the old school tube tv's. They call them flat screen tv's but they arent...
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Very nice... Will recommend people to stay here. Very quite and the rooms are cozy... Will definitely stay again
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