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All 169 Charlotte hotels »

Hilton Charlotte Executive Park

3.5 of 5
5624 Westpark Drive, Charlotte, NC 28217
Hotel amenities
Hilton Charlotte Executive Park
Ranked #55 of 169 hotels in Charlotte
4.0 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    13
    18
    7
    3
    3
Date Rating
Atlanta, Georgia
Top Contributor
62 reviews 62 reviews
Reviews in 26 cities Reviews in 26 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 22 April 2012

Nice, well appointed hotel, I've stayed here many times. Rooms are large and luxurious. Convenient to the freeway and restaurants. Fitness center is nice also. More

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See 3 more reviews by Bob c for Charlotte
Atlanta
Contributor
17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 12 April 2012
1
person found this review helpful

Stayed for two days in for a conference. My first nite was in a room that was so noisey I didn't sleep. So I requested a move. Then I found out that the first room was not ususally rented!!! Food was really sub par. And would recommend that you don't eat or drink here Service ran hot and cold. More

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HiltonGM_11, General Manager at Hilton Charlotte Executive Park, responded to this review
15 May 2012

We sincerely apologize that your stay with us did not meet your expectations and encountered issues such as the noise of your room, which is unacceptable to us. We do appreciate all feedback and utilize it to better our hotel and experience for future guests and thank you for taking the time to post your comments. We sincerely hope that... More

DeLand, Florida
Senior Contributor
30 reviews 30 reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 March 2012

The staff at the hotel are very professional and helpful. The rooms are very comfortable and luxurious; thick/soft towels, nice bathroom sundries etc. The wifi is also good, free and fast. The restaurant has an excellent and exciting menu. The concierge lounge and food is much better than what you find in a Marriott with hot breakfast and dinner items.... More

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HiltonGM_11, General Manager at Hilton Charlotte Executive Park, responded to this review
20 March 2012

Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you found the amenities of the property to your liking. I also appreciate your feedback about our desks and lamps, which will help us as we work to improve our guest experience.... More

Wichita, KS
Top Contributor
129 reviews 129 reviews
Reviews in 85 cities Reviews in 85 cities
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed 5 February 2012

I just stayed one night while in town on business. The front desk staff were friendly and accommodating. The room was clean. It was the usual Hilton update: updated carpet, bed, furnishings, and bathroom counter tops but with the old tub/ shower. The bed was comfortable as usual. The room was huge. I was offered club level access but did... More

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HiltonGM_11, General Manager at Hilton Charlotte Executive Park, responded to this review
13 February 2012

Thank you for taking a moment to share your experience. I am happy to hear you found our service level, guest room and location close to the airport to your liking. We look forward to servicing your travel needs at the Hilton Executive Park the next time you return to the Charlotte area. More

Basking Ridge, New Jersey
Senior Contributor
27 reviews 27 reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 15 January 2012

Have stayed here numerous times and am always happy with it, rooms are nicely appointed (I was fortunate to get a suite), restaurant is full service and food is well prepared and service friendly, front desk is very helpful when trying to find other dining options, I'll be back when in town again More

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HiltonGM_11, General Manager at Hilton Charlotte Executive Park, responded to this review
31 January 2012

Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you found the amenities of the property to your liking. Hope to see you return to the Hilton Charlotte Executive Park soon! Safe travels. More

Boston
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

Was in town for a college bowl game and had two rooms on the club level. Found the staff to be very nice, public areas were clean and in good condition (although the restaurant was closed with a sign up saying “Closed due to low occupancy”…even if that is the reason do they want to advertise the fact?). Both rooms... More

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HiltonGM_11, General Manager at Hilton Charlotte Executive Park, responded to this review
31 January 2012

We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. If you return to our area, we hope you will consider staying with us again. More

Louisville, Kentucky
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 December 2011

Recently stayed at the property in November 2011 to be close to the headquarters of a regional cross country event. The front desk staff were very friendly. The room, (two queen beds) was larger than most rooms and the bathroom was equally large. A plus was the oversize bath towels. The beds were comfortable and clean. Disappointed that the water... More

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HiltonGM_11, General Manager at Hilton Charlotte Executive Park, responded to this review
31 January 2012

Thank you very much for taking the time to share your experience. I am glad that you found the location and service levels of the hotel to your satisfaction, but I am sorry that we were unable to provide you with the quality of amenities during your recent stay. We apologize for the malfunctioning bath drain and have reported your... More

Arlington, Virginia
Senior Contributor
43 reviews 43 reviews
Reviews in 37 cities Reviews in 37 cities
137 helpful votes 137 helpful votes
1 of 5 stars Reviewed 12 October 2011
1
person found this review helpful

First, look at how many reviews I have -- this is not a one-off review. The hotel is simply dishonest. Allow me to explain: 1. I paid about $20 extra for a club level room as it -- according to their website -- including breakfast, drinks and light snacks. Imagine my surprise when I check-in and I'm told the club... More

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HiltonGM_11, General Manager at Hilton Charlotte Executive Park, responded to this review
17 October 2011

Thank you for taking the time to alert us of your recent stay with us. It is my expectation that we offer our guests an outstanding experience while visiting Charlotte. Based on your comments, it looks like we fell short of achieving this. I will personally be following up with our Front Office and Engineering staff to see what we... More

Brisbane, Australia
Senior Contributor
42 reviews 42 reviews
Reviews in 32 cities Reviews in 32 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 9 October 2011

Stayed here for 4 nights and have quite a few good and quite a few bad things to say... On the good side, the rooms are very good value, room service is prompt and of good quality, and I was particularly impressed by the public restrooms! On the bad side, the executive lounge was closed for unknown reasons, check in... More

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Milwaukee, WI
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 23 September 2011

Our stay at the Hilton was wonderful. The staff was unbelievable. Very accomodating. They really went above and beyond for us. Highly recommend staying at this hotel!!! More

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Additional Information about Hilton Charlotte Executive Park

  • Hilton Hotel Charlotte
  • Hilton Charlotte
  • Charlotte Hilton
Address: 5624 Westpark Drive, Charlotte, NC 28217
Price range (per night):* S$131 - 308

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